Customer Ratings & Reviews

So far so good for my rental unit. My renter likes it!

The fridge serves the purpose. It leans a little to one side and not sure why but otherwise it works well. Food is kept cool. It makes a lot of noise sometimes and not sure what that’s about.

Needed a garage refrigerator to replace one that broke. Bought a reasonable fridge without bells and whistles. This refrigerator is perfect! I love the old top and bottom style

Fridge is fine but Installers forgot to put screw covers on handles. Best Buy has cancelled three service appts day of. Time to just come get it and order somewhere else.

Wife and I love it.it’s perfect,we keep food and water in it so we don’t have to run in the garage every minute.also it fits perfect where we have it.

Great basic fridge without the bells and whistles.

Was delivered damaged with scratches to bare metal. We had Best Buy send a second one, it was damaged even more, so we elected to keep the first one. We called Best Buy explaining the situation and asking for some compensation. They offered $120 in a check, not gift card. It has taken weeks of phone calls and now they tell us they mailed a gift card on December 5th. We never got it, they will not do anything about it and they said the issue is closed. Absolutely horrible experience. Will not buy from Best Buy again, will be following up with a BBB complaint.

Great value for the money. They offered delivery services and hauling off the old refrigerator.

Only thing is I wish it had a cheese/lunch meat drawer but otherwise fantastic!

Impossible to reverse the door hinge. Bottom door hinge is not as shown in the User Guide. It actually attaches to the main body foot; you can't remove it unless you remove the main foot! See photos. There is also an extra screw, not shown in the user guide (from the bottom). I also removed it, but still can't remove the bottom hinge. It is also running very hot on the side.

Happy with my purchase. Great refrigerator received it on time

I ordered it online. I paid through Affirm, very satisfied. I actually picked it up the same day.

The reason why this review gets a one star is not because of the product but because of the customer service. When I brought the fridge it got delivered to my tenants damaged. Which is bad for business for me!! This wasn’t my first experience receiving damaged products from best buy as I have in the past brought a washer and dryer and it too was delivered damage. That’s unacceptable and although they replaced the refrigerator with another one, I was not pleased that I had to wait a month until another one was back in stock instead of them delivering another refrigerator regardless which kind to my tenant to help remedy the issue. Best Buy needs to do a better Job hiring or partnering up with reliable delivery people who are not going to damage paid products. As of right now Best Buy has lost me as a customer!!!

I found damage on the side and the back of the fridge

Good price and has glass shelves…. Need to see how it holds up to rough use.

Works really well has not broken down like ones from the past.

I'm very disappointed, I would like a refund ASAP. The First Refrigerator make so much noise, The replacement refrigerator is used.

It was delivered by geek squad to my house when it was put in the kitchen there was damage major damage. I received a call from geek squad offering to pay me $150 or to wait on another refrigerator. I accepted the $150 and they sent me a check dated, 1202 24 instead of 02 1224 they lied to me and told me that they would replace the check that I have not heard anything from them since

The refrigerator is great except we couldn't get the bottom handle on because the store didn't have the correct screws which I feel is unacceptable. The top one was already attached.

I bought the brand new product but the delivered frige has no box at all. Since there is no box protection, there are several scratches on it