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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 132 reviews

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Rating by feature

  • Video Quality

    Rating 4.1 out of 5 stars

  • Mobile App

    Rating 3.9 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers commend the Smart Wi-Fi Video Doorbell with Chime for its excellent video quality, ease of use, and impressive battery life. Many also appreciate the straightforward installation process and effective night vision capabilities. While some users experienced occasional issues with motion detection and Wi-Fi connectivity, particularly in areas with weak signals, the overall feedback is positive. The affordable price point is also frequently highlighted as a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 132 reviews
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy install, runs well on battery too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    App Needs Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at first but after first month App stops working to force you to call their sales monitoring center. Overall camera and door bell work and impressed with battery life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love This Video Doorbell & Camera!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this Camera I can see more now that goes on outside. I can hear what someone says and I can even talk to them. Going to Buy another one for my back door soon as I can and might even buy another one for the side of my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 4 out of 5 stars

    Quality

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, notifications are a bit annoying but it does everything its suppossed to

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 1 out of 5 stars

    Save up for something better or DIY.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had their previous offering that only took a series of stills and stitched them into a .gif and it was horrible on battery life and used 3 AAA almost every three days. I would rather have 3 of those than one of these. It would and could not manage to stay connected to my home network, it was unreliable on motion section, and the person detection was a joke because I have sunflowers in the front yard that are short and it always said person detected. Every. Single. Day. Two to 10 false triggers minimum. I had 75Mbit Internet with a tuned router- I can pick up my wifi almost at each end of my block but one wall and two windows was enough to cripple this thing and relegate it to spare parts for an upcoming openIPC venture I have planned. I did open it and that's why I'm not returning it, and I'll forward this to their R&D guys but the antenna is the wrong size and type- the location isn't great either. Size isn't all that matters, remember? It could stand to have a larger profile of that means the antenna is large enough to hold that signal, brother...lol. seriously though, it has two antenna inside, one to trigger the chime and one for wifi and 12' from the router with only one wall and windows and it couldn't hang.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good price and affordable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, this doorbell, cam easy to install no screws or anything like that necessary. It comes with the sticker so that you can stick it on the outside of your apartment. It works great great battery life great support system easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    battery + hardware! Nice!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked their doorcam and upgraded to this- LOVE IT! Best part is battery powered + can hook into doorbell AC line so never have to charge ever again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it works great and great price point, and super easy set up I'd recommend ! It has stopped working a couple times I've had to go into the app unhook it re add it which is somewhat annoying .

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Cam

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, set up and operate. Picture is clear. Picks up sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok doorbell

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall not a bad doorbell. The biggest complaint is that the weather effects its purpose. Meaning, on humid nights or misty rain, fog, forget seeing anything.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 2 out of 5 stars

    Mediocre at best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and should have read the reviews first. The video quality is pretty decent, using the app and trying to reconnect the cameras is a major pain.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great. Just like the reviews.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love yhe doorbell camera. Picks up pictures very easy. Great pick. Everyone needs one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Oversized for any standard door frame.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clunky/bulky—not very aesthetically pleasing. You get what you pay for on this one!! Returned it before even install,just didn’t make sense why it looks the way it does. Wish they had a live display of it so I didn’t have to waste my time buying and returning.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Good camera for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and connect to wifi. Video quality descent. For the price it's a nice doorbell camera.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Take the crown

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it the picture is very clear and the e most reliable out of all the kangaroo devices so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kangaroo video doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK doorbell, I had a regular Kangaroo doorbell so I had to delete it from my phone to add this one. It was not as easy as it should be. Seems to work OK.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Finally

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally came out with a video doorbell way better then the old picture doorbell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kangaroo Video Doorbell

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Kangaroo Video Doorbell is great, especially for the price.110% recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, inexpensive alternative

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good, inexpensive alternative to higher-priced products. Its completely wireless, so can be easily moved. About the only down-side is that its pretty sensitive, and picks up movement of cars on the street. So I paid a nominal yearly fee in order to turn on the "people only" notification function.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Gets the job done. The one thing is that it loose connective to the wifi don't know if it my wifi or the product.

    I would recommend this to a friend
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