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Customer Ratings & Reviews

Model:
925 KEVO DB 15
SKU:
2841006
Your price for this item is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 362 reviews

Rating Filter

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84%
would recommend
to a friend

Customers are saying

Customers are delighted by the Kevo Bluetooth Deadbolt's ease of use and straightforward installation. However, some users experienced inconsistencies with the lock's functionality and Bluetooth connectivity, reporting occasional difficulties with unlocking and challenges related to the app's performance and battery drain. While many appreciate the keyless entry and enhanced security, concerns regarding reliability and the need for frequent battery changes were also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 362 reviews
  • Rated 5 out of 5 stars

    MUST PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a tech savy guy, so anything I can add to my home to make my life easier I'm all for it. Easy install Well made Looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New upgrade makes it much nicer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Calibration with ver. 1 firmware was difficult. This is a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technology - safety first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful finish, enter home quickly and safely since the home has no access from the garage directly into the house. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great KEVO product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this KEVO BLUETOOTH DEADBOLT WOULD RECOMMEND THIS KEVO FOR ANYONE LOOKING FOR A BLUETOOTH KEY ENTRY

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Could be better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I hate coming home with both hands filled with groceries or leaving the house in the morning with coffee cup and bag in one hand and fiddling with keys. The installation was pretty straight forward, and we were able to program our original lock's key to match the kevo so that we can also use the handle's lock if we want to. That being said, if my iphone turns off during the day (which is almost a daily issue because my battery runs out), the app turns off and in order to get the lock to open you have to pull your phone out, click on the kevo app, and unlock the door - which is almost as bad as fiddling with the keys. My partner has an android phone and his phone won't work, so he uses the fob thing and I am almost tempted to carry one around myself as it seems to be much more reliable than the phone app. That being said, I think it is an improvement and hope they can update it one day to open faster (currently takes about 5 seconds from the time you touch the lock), and to not be deactivated if your phone turns off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device when dog walker cones when I am Away I just unlock from door for them. You need membership

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unlocks Itself Due To Delayed Communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked awesome for the first week, but on the second week, it unlocked itself twice due to delay in communicating with the wifi network.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not sure of it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes when i walk up to door and touch it to unlock it is already unlocked and it locks, making me wonder when it unlocked itself

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dope!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it... it's convenient it's pretty cool to when you have company coming over as well

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Finicky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set up and rarely works with my iPhone. Works OK with the supplied fob.

    No, I would not recommend this to a friend
    • Brand response from Kwikset
      Posted .

      Hi Bill,
      We'd be happy to help you set up your Kevo smart lock. Please give our team a call at 1-800-327-5625 and reference case number 201705034507.
      Thank you,
      Kwikset kwikset

  • Rated 5 out of 5 stars

    Good lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock except you sometimes have to open app in order to open door. Overall great lock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works pretty good with bluetooth. Havent hooked to wifi but am Sure it would work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I didn't like it but then an update came out for the lock and now it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching, and upon recommendations from two folks, I made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Bluetooth, Lock function

    Rated 1 out of 5 stars

    Doesn't Work As Advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Kevo deadbolt shortly after it was offered on BestBuy.com. Installed pretty much like any other deadbolt, you just have to make sure the antenna is placed correctly and not pinched. I have 3 people in the house (including myself) with iPhone 5s's and everybody had major problems getting the lock to work as it should. I've called Kevo support and literally taken the lock apart piece by piece to check for problems and put it back together. When we lock the door, we have to take out our phone and make sure the Kevo app is running in the foreground, put it 2 inches away from the lock and sometimes it will work. The whole reason for getting this lock for me was to leave my phone and keys in my pocket and unlock it. Well, that doesn't happen. Sometimes it will even lock itself when we have entered the room after having unlocked it with the key. This is the most expensive dead bolt you'll ever buy. It will basically quit working and make you use your key anyways. Do not recommend buying this lock, you'll be disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the lights and that I don't need my key to get it.I can have it in my purse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and programming were simple. Works well with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy lock, unlock feature!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love my new lock!!! Touch to open or lock - just like that!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Convenient when it worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have the most reliable connection. But it was ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my smart lock, I have 2 installed !

    I would recommend this to a friend