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Rating 4.6 out of 5 stars with 265 reviews
SheilaS Posted
I love my new refrigerator. Unfortunately due to a leak at the shut off valve at my house, the delivery guys were not able to do the install. I rescheduled it after my plumber fixed the issue. The next time it was to be delivered (different delivery guys) I received a text with an ETA. That never happened, it was a full 2 -1/2 hours before they arrived. I made numerous calls which of course I was connected to a call center & 3 of the people I talked to did not speak English very well, I couldn't understand them. The biggest problem was that I had someone waiting here the whole time who wanted the old fridge, He owns his own company & I called him when I got the ETA. There was not one person I spoke with who could tell me where the truck was & why it was so late. It was a very frustrating experience for me!! Great product, but terrible customer service.
ALEXISS Posted
Works great. Very easy to install and is nice that you don’t have to hook up the water line and comes already well secured so you don’t have to tape it to the back of the fridge.
AdwaitA Posted
Solid purchase, functions as expected and good experience with Best Buy throughout the install process.
Bubness Posted
Good looking, cooling well, ice maker a great addition. Seems very roomy inside.
SusanM Posted
Love my new fridge. The ice maker is my favorite part. No more running to store for ice. Lots of room for everything. Let’s you know when the doors been left open to long! Easy to keep clean.
Grant Posted
Fits our kitchen perfect. Well functions and enough space
JosephD Posted
Best Buy is our go-to store for everything electronics — from televisions and appliances to computers and more. We’ve been longtime customers and have always had a 100% positive experience. Our most recent refrigerator purchase was fantastic — not only is the product great, but the delivery team was prompt, professional, and extremely helpful. We truly appreciate our account with Best Buy and will continue to shop here for all our electronic and appliance needs.
ChristinaD Posted
Very beautiful. I am currently satisfied with my new purchase.
Paige Posted
This fridge has been nothing but great for us! Since we needed 33” we were worried about our fridge being too small but it is perfect. This fridge has a ton of room fir a great price!
KeithM Posted
Great product. Perfect size. Works awesome. Highly recommend.
HaroldB Posted
I find the doors don’t open wide enough. I’m right up against the door when I stand in it if I had to do it over again, I would’ve looked into something else. Also, I had one before. The quality was much better. I’ll probably keep this one for a few years and get a new one and use this as a second one
KiranKVS Posted
This is a perfect size for my family. It looks very elegant
GabrielaS Posted
I’ve been very happy with this refrigerator. It has plenty of space, keeps food cold evenly, and runs quietly. The design is modern and looks great in my kitchen. The shelves are well laid out and make organizing easy. Overall, it’s a great value and I would definitely recommend it.
EricaZ Posted
Petite French door fridge but mighty! Thus far, the fridge has met my needs; to storing my food in the fridge or freezer to the perfect size for a smaller kitchen.
Julian Posted
The best purchase I ever made. I had no problem with it
BB01 Posted
Top of the line product. Looks great and performs flawlessly.
MattB Posted
I bought this refrigerator as an open item and I couldn't be happier. plenty of room, you can adjust the shelves to fit your items, and looks great.
Wander Posted
I really like my LG French Door refrigerator. I enjoy the convenience of the French doors on the refrigerator and having the freezer on bottom. I have read other reviews in which people complained about having to open both doors to get to the tray below the crispers. Not inconvenient at all. Another review complained about items moving around in the large shelves in the doors when closing the doors. Not a problem unless one is just looking for something to criticize. I really like the large door shelves. I am able to keep many items from small to large in them. I think some people just like to complain and will never be satisfied. I highly recommend this refrigerator.
JohnF Posted
i had to return the first refrigerator because the deep doors prevented me from opens the right side. so down sized to this refrigerator which alleviated the issue. This one also has a ice makera d is just as nice.
Disappointed Posted
Happy with it's space and functionality. Very disappointed in the quality of outside finish. Had a small ding in it when it was unboxed. Unable to return. Bought just before a surgery when the old fridge died. No time to replace. When I came home from the hospital there were 2 more small dinges on the bottom. I dont even know how this happened, unless my dogs bumped it playing. I thought steel would be tougher. 1st brand new fridge in my 61 yr. life and it looks like something from a scratch and dent sale.
Posted
Hi there. Thank you for sharing your experience with us. We understand that the exterior finish of the LG - Counter-Depth MAX 20.8 Cu. Ft. French Door Smart Refrigerator with Ice - Stainless Steel didn't meet your expectations. We understand your inquiry regarding the durability of the unit's surface. Your feedback is important, and we'd like to assist you further.
https://www.bestbuy.com/product/lg-counter-depth-max-20-8-cu-ft-french-door-smart-refrigerator-with-ice-stainless-steel/JJ8VPZQS5W
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. We appreciate your patience. —Renzo