Customer Ratings & Reviews
- Model:
- LRGL5823S
- SKU:
- 6401897
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the 5.8 Cu. Ft. Smart Freestanding Gas True Convection Range, particularly its air frying capabilities and ease of use. Many appreciate its overall performance and sleek design, as well as the array of features it offers. Some customers have expressed concerns about the burner functionality and the fingerprint resistance of the stainless steel finish.
This summary was generated by AI based on customer reviews.
Very nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this LG model to replace a higher end brand that didn't last 3 years. So far we love it! Everything from the sales agent at Best Buy to the delivery and installation service went smoothly. I highly recommend.
I would recommend this to a friendBrand response from LGAnswers
Posted .It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly
Cooking perfectly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the rang really cook so nice especially the oven plenty of space when coining conventional it really stop the kitchen from getting hot all the heat stays inside in cooks your food evenly love this range plus it five burners
I would recommend this to a friendLove the stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only problem I had was it did not fit all the way because of the location of my gas fitting in the wall. Make sure to check to see if it interferes with sliding in but product is great
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn
We love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So we live the oven and we definitely recommend it... if I had to nit pick the griddle and the 4 burners are to close to you have to store the griddle... the burner covers and grate get oily and they are hard to clean... but over all we love it.
I would recommend this to a friendLg stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new stove. Its wonderful that i can pre heat the oven as im leaving work, only 6 min from house, so when i walk in i can put my food in oven.
I would recommend this to a friendBrand response from LGAnswers
Posted .It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly
STYLISH STAINLESS STEEL STOVE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful 5 range burner stove. Cooks food fast and evenly! It looks elegant and beautiful. I havent used airfry featur as yet. I purchased on sale and saved $350 at Best Buy.
I would recommend this to a friendDisappointed.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top was not aligned properly and oven door is not aligned either. Very disappointed in quality. This is the second one we had delivered. The first was an open box and it was so beat up I couldn’t believe they had the nerve to ship it out.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Cam. Thank you for sharing your experience with us. We understand your concern about your LG Range (LRGL5823S) model arrives with alignment issues, especially after the initial delivery experience with the open-box unit. We strive to provide exceptional services and ensure a smooth experience.
First, check if the oven is level, as misalignment can occur if it’s not properly installed. If the door alignment is still off, the door hinges may need adjustment.
If these steps don’t resolve the issue, message us privately on social media @LGUSSupport. We’re here to help with troubleshooting or finding solutions. ^Juvy
Love the stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, great features, love the stove. My favorite is that griddle.
I would recommend this to a friendGas Range
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super good fast service and very friendly Thank to Matt and hes assistant K
I would recommend this to a friendBuy it !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best, best deal, love the color, size and that I can use my app at my cell and check temperature and time
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best stove ever. Food is cooked in no time. I’m glad my husband bought it for me, but he will be using it too to make delicious meals.
I would recommend this to a friendLG Gas Range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfect in the kitchen! The Black Stainless Steel fits into any kitchen.
I would recommend this to a friendStove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove. It great for grilling veggies cook fast and doesn’t get my kitchen too hot.
I would recommend this to a friendStainless Steel Range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying my purchase. Looks great in my kitchen. Enjoying my griddle
I would recommend this to a friendStove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it seems to be good quality i dont have any complaints about it
I would recommend this to a friendBest stove!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Range, best stove I've ever cooked on! It was well worth the cost!
I would recommend this to a friendElectric Panel bulging from heat when cooking!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SAFETY HAZARD! Electric Panel started bulging on bottom left corner after cooking on back left burner, I assume heat was too much when cooking on that burner for the electric panel that controls the oven...on a stove that's supposed to get hot?. Bought 1/7, called Geek Squad 4/16 and they said product is older than 2 months and can't help resolve although manufacturers warranty per BB should be 1 year! I Would like for Best Buy to respond to a "total tech member" and for LG to explain why heat on an appliance that's supposed to get hot, would perform like this on the electric panel that could potentially cause additional hazards. Don't want to wait for this bulge to grow...No, the bulging is not on a plastic film, is the actual panel material that bulged.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear about the inconvenience you have experienced. We assure you that your review is considered and does not go unnoticed. It would be our pleasure to assist you with this, however, we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, and we will be happy to accommodate you.~ Tanisha
Beautiful range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our food tastes better! The oven is lined and sparkles! Just thrilled!
I would recommend this to a friendDon't Buy, Bad Warrenty / Service
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just 2.5 years after I bought this $1000 oven, the display LEDs have started to go out. No problem right, things happen. I reachout to LG only to be told that this is out of warrenty and it would cost $350 just to have a technician come look at it. I should not be spending a minimum of $350 dollars to repair a high quality stove like this only 2.5 years in, let alone for the LED display.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jason. Thank you for sharing your experience with the LG Range (LRGL5823S) model. We understand your concern about encountering issues like this so soon after purchase, especially at such a high cost. We strive to provide top-notch products and excellent services to ensure a smooth experience. To help address this, we recommend checking for any loose connections behind the control panel that might be causing the display issue. Sometimes, a simple adjustment can resolve the problem without needing a technician. You may visit this link for additional guidance: https://www.lg.com/us/support/help-library/lg-range-troubleshooting-the-control-panel--1429711840733. For further assistance, please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions with you. We appreciate your patience and are here to help. ^Juvy
Low Quality for Price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 2 years old and the LCD is no longer readable. You’ll need your app for that. It’s also no longer heating up properly. Not getting to the right temp, both for preheat and actual cooking. App diagnostics shows nothing wrong, so we know that the app is wrong. For the price, you’d think you’d get a quality product. Or at least decent warranty, neither of which you get from this product. Just stay away and look at something else.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Tito, we understand how the issues your experiencing with your range can impact your satisfaction with it. Please allow us an opportunity to address and resolve these issues! So that we can, please send us a PM on Facebook at the handle @LGUSSupport. Include your phone number and range information (model and serial numbers) in the message. We look forward to resolving the issues in your range and await your message. ^Chris
