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Gina Posted
We bought this LG model to replace a higher end brand that didn't last 3 years. So far we love it! Everything from the sales agent at Best Buy to the delivery and installation service went smoothly. I highly recommend.
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It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly
Soulatsil Posted
Love the rang really cook so nice especially the oven plenty of space when coining conventional it really stop the kitchen from getting hot all the heat stays inside in cooks your food evenly love this range plus it five burners
DRAP Posted
Only problem I had was it did not fit all the way because of the location of my gas fitting in the wall. Make sure to check to see if it interferes with sliding in but product is great
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Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn
Pyro5263 Posted
So we live the oven and we definitely recommend it... if I had to nit pick the griddle and the 4 burners are to close to you have to store the griddle... the burner covers and grate get oily and they are hard to clean... but over all we love it.
This review is from LG - 5.8 Cu. Ft. Smart Freestanding Gas True Convection Range with EasyClean and AirFry - Black Stainless Steel
TeresaM Posted
Love my new stove. Its wonderful that i can pre heat the oven as im leaving work, only 6 min from house, so when i walk in i can put my food in oven.
This review is from LG - 5.8 Cu. Ft. Smart Freestanding Gas True Convection Range with EasyClean and AirFry - Black Stainless Steel
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It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly
AlexisM Posted
Beautiful 5 range burner stove. Cooks food fast and evenly! It looks elegant and beautiful. I havent used airfry featur as yet. I purchased on sale and saved $350 at Best Buy.
Gabe Posted
super good fast service and very friendly Thank to Matt and hes assistant K
NicoleS Posted
Great quality, great features, love the stove. My favorite is that griddle.
Greatstove Posted
This is the best stove ever. Food is cooked in no time. I’m glad my husband bought it for me, but he will be using it too to make delicious meals.
Apple Posted
The best, best deal, love the color, size and that I can use my app at my cell and check temperature and time
Rose Posted
I love this stove. It great for grilling veggies cook fast and doesn’t get my kitchen too hot.
Fits perfect in the kitchen! The Black Stainless Steel fits into any kitchen.
This review is from LG - 5.8 Cu. Ft. Smart Freestanding Gas True Convection Range with EasyClean and AirFry - Black Stainless Steel
JANE56 Posted
Enjoying my purchase. Looks great in my kitchen. Enjoying my griddle
Hrnoble1987 Posted
So far it seems to be good quality i dont have any complaints about it
MyGAS Posted
Love this Range, best stove I've ever cooked on! It was well worth the cost!
CamH Posted
Top was not aligned properly and oven door is not aligned either. Very disappointed in quality. This is the second one we had delivered. The first was an open box and it was so beat up I couldn’t believe they had the nerve to ship it out.
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Hi, Cam. Thank you for sharing your experience with us. We understand your concern about your LG Range (LRGL5823S) model arrives with alignment issues, especially after the initial delivery experience with the open-box unit. We strive to provide exceptional services and ensure a smooth experience.
First, check if the oven is level, as misalignment can occur if it’s not properly installed. If the door alignment is still off, the door hinges may need adjustment.
If these steps don’t resolve the issue, message us privately on social media @LGUSSupport. We’re here to help with troubleshooting or finding solutions. ^Juvy
Nanny Posted
Our food tastes better! The oven is lined and sparkles! Just thrilled!
ENOB Posted
SAFETY HAZARD! Electric Panel started bulging on bottom left corner after cooking on back left burner, I assume heat was too much when cooking on that burner for the electric panel that controls the oven...on a stove that's supposed to get hot?. Bought 1/7, called Geek Squad 4/16 and they said product is older than 2 months and can't help resolve although manufacturers warranty per BB should be 1 year! I Would like for Best Buy to respond to a "total tech member" and for LG to explain why heat on an appliance that's supposed to get hot, would perform like this on the electric panel that could potentially cause additional hazards. Don't want to wait for this bulge to grow...No, the bulging is not on a plastic film, is the actual panel material that bulged.
This review is from LG - 5.8 Cu. Ft. Smart Freestanding Gas True Convection Range with EasyClean and AirFry - Black Stainless Steel
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We're sorry to hear about the inconvenience you have experienced. We assure you that your review is considered and does not go unnoticed. It would be our pleasure to assist you with this, however, we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, and we will be happy to accommodate you.~ Tanisha
JasonS Posted
Just 2.5 years after I bought this $1000 oven, the display LEDs have started to go out. No problem right, things happen. I reachout to LG only to be told that this is out of warrenty and it would cost $350 just to have a technician come look at it. I should not be spending a minimum of $350 dollars to repair a high quality stove like this only 2.5 years in, let alone for the LED display.
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Hi, Jason. Thank you for sharing your experience with the LG Range (LRGL5823S) model. We understand your concern about encountering issues like this so soon after purchase, especially at such a high cost. We strive to provide top-notch products and excellent services to ensure a smooth experience. To help address this, we recommend checking for any loose connections behind the control panel that might be causing the display issue. Sometimes, a simple adjustment can resolve the problem without needing a technician. You may visit this link for additional guidance: https://www.lg.com/us/support/help-library/lg-range-troubleshooting-the-control-panel--1429711840733. For further assistance, please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions with you. We appreciate your patience and are here to help. ^Juvy
JoelP Posted
We purchased a complete Lg package 19 months ago. Fridge, range, microwave. Each have issues. For the range, i would rate it works, but the front panel above door handle gets extremely hot dare i say dangerous. The painted range maps are flaking off also the knobs are warping. after calling LG get told your one year warranty has termed but u can pay for replacement pieces. uh no! your oven falls apart and even paint wears away in a year? Spend more or choose another brand.
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We highly appreciate your honest feedback regarding your experience. We always try our best to give our clients the best service we can, therefore it's distressing for us to hear if you had a bad experience. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Jolly