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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $3,499.99

Customer reviews

Rating 4.6 out of 5 stars with 23 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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There aren't enough negative mentions yet.
96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-23 of 23 reviews
  • Rated 5 out of 5 stars

    it tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product (LG TV 85") I like this item and recommend for others to buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waiting for installation but sales people werevery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting for installation but sales team were very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Wish someone actually helped us fix the issue.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the TV with a big scratch down the middle sent email no answer. Tech also left a hole in my entertainment center. TV itself is awesome and i recommend it!

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Kevin. Thanks for sharing your experience with the LG TV (85QNED92AUA) model. We’re glad to hear you’re enjoying the TV’s performance, even though the delivery didn’t go as smoothly as expected.

      For the scratch on the screen, we recommend running a Picture Test by going to Settings > Support > Picture Test to confirm whether the scratch is affecting display quality. If it is, and the unit was delivered in that condition, we suggest contacting Best Buy customer service at 888-237-8289 to report the issue and request a resolution. For more details, visit https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. If you’d like us to assist further or help follow up on your email, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy LG