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Customer reviews

Rating 4.7 out of 5 stars with 841 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, ice maker, counter depth, and design of the refrigerator. They appreciate the large storage capacity, quiet operation, and sleek design. However, some customers have expressed concerns about the adjustability of the shelves, noise, reliability, and the French doors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 841 reviews
  • Pros mentioned:
    Counter depth, Spacious

    Rated 5 out of 5 stars

    Sleek, Modern and Ideal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our normal size Samsung (after the ice maker broke twice) with this beautiful counter depth LG fridge. We owned a counter depth ages ago but that one didn’t have nearly as much space as this one does. The way we have the shelves configured, an opened/recorded bottle of wine or two liter bottle of soda has to go in the door. We also love have the ice in the freezer and not in the door.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love This French Door Refrigerator from LG!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we moved into our new home just over 4 years ago, we bought top of line appliances from a Cafe. The oven, microwave and dishwasher have been fine. The refrigerator on the other hand was a disaster. It broke on average once every 6 months. While under warranty, it was fixed and we did purchase a 3 year extended warranty. But out of warranty it broke big time and I had had enough and wasn't willing to pay to fix it. So I did a lot of research and found most agree that LG makes the most reliable refrigerators. Our Cafe had hot water in the door, cold water and ice dispenser on the door. They broke a lot. And for a lot of money, it only held 21 cubic feet, which is just not very large. We need counter depth for our kitchen cabinets. This refrigerator from LG holds 26.5 cubic feet of food and the difference is amazing in terms of how much more food we can store. It does have a water dispenser and ice maker, but you have to open the refrigerator door to get water and the freezer compartment to get ice. Both work great and are much less likely to break with use. The ice maker in particular is amazing. It makes large, old fashioned cubes like the type of cubes you'd get from an old fashioned ice tray you filled with water years ago. And it holds a significant amount of ice. LG makes this refrigerator anti-fingerprint and it really is. We were constantly wiping finger prints off the Cafe. The binds are large enough to hold a lot of produce or prepared foods. And since there is no ice/water dispenser in the door, every one of the interior side shelves are gallon jug size, so you can really fill them up, which also adds to the interior space in the refrigerator. All in all, for nearly 50% of what we paid for the Cafe, this is just a much better refrigerator in every respect. Sometimes, simple is better. And we couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Spacious

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge! It’s so spacious and the door bins are surprisingly deep and can fit tons of items! We chose this fridge mainly to have the water dispenser to be on the inside, just looks less bulky which is a personal preference. The water is still very cold when coming out and the ice tray in the freezer makes a ton of ice. We are very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Best Fridge in 37 yrs of Marriage !

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little details in big fridge matter ! From the small shelf at the bottom of each door for the items we need for recipes but only occasionally use - to the amazing drawer under the veggie& fruit crisper ! How did I ever live without it ! I swear we no longer throw away moldy cheese because it’s right there to see ! The gallon holders in the door help me store FOOD in the fridge & not have to unpack it just to move milk & juice to find leftovers! Love this fridge! Wish I had it when my kids were young !

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Spacious

    Rated 5 out of 5 stars

    Our new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. We got this especially for the water inside and the ice maker inside. I love this refrigerator because it so open and we can fit so much more inside.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Roomy and sleek looking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek on the outside, roomy inside! Water dispenser on the inside makes the refrigerator look nice from the outside and makes less of a mess believe it or not. There’s so much room inside it’s hard to believe it’s counter depth. We did a bunch of research looking for something sleek that fit our kitchen and gave us the best space for groceries and this didn’t disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box- great deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought an open box lg fridge from Best Buy. There were some small scratches down the side that are not visible when it’s in our kitchen and one tiny dent that’s not very noticeable. Huge savings! The fridge is very spacious on the inside. Deep door pockets store a ton. The water dispenser is on the inside of the fridge and works well. The icemaker is in the freezer drawer and works well. Great value. Plus my husband loves the app that gives him alerts if the doors or drawer are left open too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator looks beautiful in my kitchen, and it provides a lot of space for our food, drinks and produce. It replaced refrigerator that took up a slightly larger footprint, but the internal space is much larger. The produce bins are nice and deep, the door shelves are perfect size for our large items such as milk and juice, and I'm happy that the water dispenser and ice maker do not take up much space. It has been perfect so far and I'm very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thrilled with my new fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had my new fridge for about a month, so I have to say that I’m delighted so far. It’s attractive, spacious and quiet. It is keeping required temperatures steady. I opted to not have the through-the-door model, and I couldn’t be happier with the increased amount of storage that allows.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Refridg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the counter depth. Still plenty large inside! I like the filtered water, and inside not outside. The door bins are big, and a perfect size for milk and beverages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "I like it like That"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the French Door design - Quick and Easy access to food and beverages. The filtered water is a real Plus - uses it daily. I like the large frozen compartment and the simple access. The delivery staff were exceptional - they new what they were doing and were helpful with suggestions to keeping a long running refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Great counter depth fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Had it for a month and love everything about it. Internal water and inside-drawer ice are great! Really makes it look sleek but still gives the convenience of ice and water. Counter depth is a hair deeper than some but this was a max configuration for a young family of four and suits the needs well.

    I would recommend this to a friend
  • Cons mentioned:
    Adjustable shelves

    Rated 4 out of 5 stars

    Overall nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fridge itself. My only complaint is the position of the shelves. They are adjustable but if you lower one of the top shelves then there isn’t much room between the top and second shelf. There are only a few inches. I saw that they could be adjusted but didn’t pay attention that you could only adjust it one way. The shelves in the doors are nice and big. There is no temp adjustment for the drawers which I’m ok with.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    LG Counter Depth MAX 27

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge so far. Water doesn't take up any space at all and the ice is in the freezer. I did have to set both a little cooler than factory settings. The app is OK. It doesn't show actual temp. Just if temp is being maintained or not. Crisper drawers don't have a humidity control. Good fridge for the money. Lots of space.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    LG over Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was a replacement for a 2 door Samsung that leaked all the time. So far the LG has been everything we were looking for. It’s plenty spacious and I enjoy the hidden water dispenser on the inside. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful & functional LG Refrigerator/Freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge/freezer is perfect for our family! Fridge and freezer space is more than adequate for all of our needs, and well-organized using shelves, drawers in both fridge & freezer sections, and 6 oversized pockets in the refrigerator doors (3 in each door) for separation and organization of dairy products, drinks, condiments, and assorted other groupings of food products. This refrigerator/freezer is likely to be the home purchase I use the most and realize the most satisfaction from all year! I’m eager to open its doors and plan meals more than ever - because it’s so easy to see what I’ve purchased and ensure that I plan to eat/serve my food purchases while it’s all still fresh. Besides which, the appliance is really attractive to look at - an important feature since the fridge/freezer sits at the center of my kitchen! Well done LG and BestBuy!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Perfect New Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect, great design and so much storage capacity. Love LG!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice fridge with a lot more actual fridge space than I expected from a counter depth fridge. Both doors are fully usable because the the water dispenser is inside the fridge and the ice maker is in the freezer. I don't like that everything is just piled on top of everything else in the freezer, but that's the nature of slide out freezers.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this refrigerator is really great. Easy to maneuver into place and hook up. Took about a ten hours to start making ice. Overall I love it. I love that the water dispenser is hidden inside.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    The best refrigerator!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it best decision we made to buy this new refrigerator... easy to install. good size for our family. i love the water dispenser inside and the ice maker inside the freezer. This is the best part i love is the ice maker.. i have a lot of issues with my old one.. LG is my no. 1 appliances now..

    I would recommend this to a friend
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