Customer Ratings & Reviews

I’ve only had my new fridge for about a month, so I have to say that I’m delighted so far. It’s attractive, spacious and quiet. It is keeping required temperatures steady. I opted to not have the through-the-door model, and I couldn’t be happier with the increased amount of storage that allows.

We are so happy with this fridge. The design is just what we needed (inside water dispenser, bottom freezer), and it's a lot larger and easier to use than our old fridge. It also seemed like an excellent value for the price.

So far, so good. Had it for a month and love everything about it. Internal water and inside-drawer ice are great! Really makes it look sleek but still gives the convenience of ice and water. Counter depth is a hair deeper than some but this was a max configuration for a young family of four and suits the needs well.

This fridge/freezer is perfect for our family! Fridge and freezer space is more than adequate for all of our needs, and well-organized using shelves, drawers in both fridge & freezer sections, and 6 oversized pockets in the refrigerator doors (3 in each door) for separation and organization of dairy products, drinks, condiments, and assorted other groupings of food products. This refrigerator/freezer is likely to be the home purchase I use the most and realize the most satisfaction from all year! I’m eager to open its doors and plan meals more than ever - because it’s so easy to see what I’ve purchased and ensure that I plan to eat/serve my food purchases while it’s all still fresh. Besides which, the appliance is really attractive to look at - an important feature since the fridge/freezer sits at the center of my kitchen! Well done LG and BestBuy!!

We bought an open box lg fridge from Best Buy. There were some small scratches down the side that are not visible when it’s in our kitchen and one tiny dent that’s not very noticeable. Huge savings! The fridge is very spacious on the inside. Deep door pockets store a ton. The water dispenser is on the inside of the fridge and works well. The icemaker is in the freezer drawer and works well. Great value. Plus my husband loves the app that gives him alerts if the doors or drawer are left open too long.

The refrigerator looks beautiful in my kitchen, and it provides a lot of space for our food, drinks and produce. It replaced refrigerator that took up a slightly larger footprint, but the internal space is much larger. The produce bins are nice and deep, the door shelves are perfect size for our large items such as milk and juice, and I'm happy that the water dispenser and ice maker do not take up much space. It has been perfect so far and I'm very happy with it!

This awesome Smart Refrigerator is changing things up in my kitchen. It looks cool with its shiny stainless steel design and the handy water dispenser inside. The smart features make it super easy to control the temperature and keep an eye on things. It's got plenty of space for all my groceries, and it just makes life in the kitchen easier. It's both stylish and useful, a great pick for anyone wanting a trustworthy and smart fridge. So far, I'm loving it!

When we moved into our new home just over 4 years ago, we bought top of line appliances from a Cafe. The oven, microwave and dishwasher have been fine. The refrigerator on the other hand was a disaster. It broke on average once every 6 months. While under warranty, it was fixed and we did purchase a 3 year extended warranty. But out of warranty it broke big time and I had had enough and wasn't willing to pay to fix it. So I did a lot of research and found most agree that LG makes the most reliable refrigerators. Our Cafe had hot water in the door, cold water and ice dispenser on the door. They broke a lot. And for a lot of money, it only held 21 cubic feet, which is just not very large. We need counter depth for our kitchen cabinets. This refrigerator from LG holds 26.5 cubic feet of food and the difference is amazing in terms of how much more food we can store. It does have a water dispenser and ice maker, but you have to open the refrigerator door to get water and the freezer compartment to get ice. Both work great and are much less likely to break with use. The ice maker in particular is amazing. It makes large, old fashioned cubes like the type of cubes you'd get from an old fashioned ice tray you filled with water years ago. And it holds a significant amount of ice. LG makes this refrigerator anti-fingerprint and it really is. We were constantly wiping finger prints off the Cafe. The binds are large enough to hold a lot of produce or prepared foods. And since there is no ice/water dispenser in the door, every one of the interior side shelves are gallon jug size, so you can really fill them up, which also adds to the interior space in the refrigerator. All in all, for nearly 50% of what we paid for the Cafe, this is just a much better refrigerator in every respect. Sometimes, simple is better. And we couldn't be happier!

LG fridge has more room than expected. The water dispenser is also a very nice feature located inside the fridge. Great purchase and the Best Buy team was amazing.

We replaced our normal size Samsung (after the ice maker broke twice) with this beautiful counter depth LG fridge. We owned a counter depth ages ago but that one didn’t have nearly as much space as this one does. The way we have the shelves configured, an opened/recorded bottle of wine or two liter bottle of soda has to go in the door. We also love have the ice in the freezer and not in the door.

I bought my first LG refrigerator when I replaced my entire kitchen in 2013. It looked great and worked flawlessly for 11 years till I sold my home and moved to Colorado Springs in 2024. My new home came with an older refrigerator and when Best Buy held their recent kitchen appliance sale, I knew it was time to buy a new LG fridge. I love the French door and lower freezer design. I recommend this product.

Great fridge so far. Water doesn't take up any space at all and the ice is in the freezer. I did have to set both a little cooler than factory settings. The app is OK. It doesn't show actual temp. Just if temp is being maintained or not. Crisper drawers don't have a humidity control. Good fridge for the money. Lots of space.

I like the counter depth. Still plenty large inside! I like the filtered water, and inside not outside. The door bins are big, and a perfect size for milk and beverages.

I love this fridge! I haven’t had any problems with it. The only issue I had was the freezer door got stuck but geek squad was out to fix it within a couple weeks. I’ve had it for 2 years with no problems.

Wife loves LG refrigerator; fresh food shelves & drawers for fruits, meats, misc items are at eye level. Super easy to see. The frozen food section is perfect for our family. The internal water dispenser & ice drawer; works great, and is much cleaner looking. This design allows extra door shelf space in fresh food section.

It's a nice fridge with a lot more actual fridge space than I expected from a counter depth fridge. Both doors are fully usable because the the water dispenser is inside the fridge and the ice maker is in the freezer. I don't like that everything is just piled on top of everything else in the freezer, but that's the nature of slide out freezers.

I love my new LG refrigerator. I had researched for months on Consumer Reports and others. It does what is supposed to do, and I love the ice and the internal water dispenser. I highly recommend it to everyone. Everything from purchase to install went smoothly. that is why I always purchase from Best Buy!

Very spacious. Love the clean look with water disposal inside.

A great replacement for my outdated side-by-side and a significant upgrade for my kitchen, along with the new stove, microwave and dishwasher. It's been less than a week since BB did the installation, but I'm very happy with it. Size and style are perfect for my needs...and controlling temperature / ice maker settings from the app is kinda cool.

Love my new frig. It has lots of freezer space, large ice bucket. Its been a great frig. So far, i would recomend it to friends!