Customer Ratings & Reviews
- Model:
- WRT32X
- SKU:
- 5882521
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the WRT32X AC3200 Dual-Band Wi-Fi Gaming Router's easy setup, strong performance, and wide range. Many appreciate its user-friendly interface and the ability to prioritize devices. While some experienced connectivity or firmware issues, the positive feedback on setup, performance, and range outweighs the negative. The router's design also receives praise.
This summary was generated by AI based on customer reviews.
Dont work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Router wont open some web sites and wont allow outlook to download emails did everything possible and didnt work
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, David,
That's very odd for the router. We recommend that you check your internet source to verify if you can access those websites directly from the modem. We'll have our Second Level Technicians assist you with further isolation and troubleshooting.
Just send us your contact details at [email protected] along with the link to this post.
We hope to hear from you soon.
Regards,
Thaddeus
Linksys Support
- Cons mentioned:Firmware
Broken Firmware, No Support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Linksys pushed out broken firmware that is yet to be fixed - this has been going on for 3 months. If it were actually an open WRT router then this would be fine but you cannot flash custom firmware on this. Linksys has locked it down. Otherwise great hardware ruined by horrible software.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
It's quite unfortunate about the challenges that you experienced with our device. We'll have our Second Level Technicians sort this out for you. Just send us your contact details at [email protected] along with the link to this post.
We hope to hear from you soon.
Regards,
Thaddeus
Linksys Support
Horrible Wifi drops
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't say enough how bad this router is in doing the most important thing which is keep my wifi signal up. At first it only dropped on the 2.4 channel and then it started dropping on the 5 g channel. Further research online shows this router has a terrible track record. This is my second bad router from Linksys so I will be returning to my 3 year old Asus for now. This product should be recalled. I should note that some in the forums says the problem does not occur if the security is turned off but really, who does that? I can't stress how disappointed I am because I was really excited to get this router. The one star is for how cool it looks.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, Vinny,
This is clearly not the experience that we wanted you to have from Linksys. Please send us the link to this review and your contact details at [email protected] so we can get your issues taken care of by one of our Escalation Engineers.
Hope to hear from you soon.
Regards,
Jay
Linksys Support
Wifi keeps dropping
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this about a month ago. Everything worked fine until about 2 weeks later. Then the wifi would drop, sometimes just the 5g, sometimes just the 2.4, sometimes both at the same time. About once a day I would have to reboot the router. I found a previous firmware version and installed it, reset the router and now the wifi drops much more frequently. I have now shut it off and am using my old wifi with the intent of returning this unit. I was hoping Linksys would deliver a better firmware version but haven't seen anything yet.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
This is definitely not the experience we want for our customers. We'll have our Second Level Technicians sort this out for you. Just send us your contact details at [email protected] along with the link to this post.
We hope to hear from you soon.
Regards,
Thaddeus
Linksys Support
Stay Away -Known Fault
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After about 4 weeks the router began dropping the internet. The signal was strong but no internet when connected. After 2 hours on the phone with Support a hard reboot fixed it...for 24 hours...I kept trying to explain to support that after a few days the problem kept coming back. I had to beg and demand a replacement.. I took hours to convince them to replace the unit....THEN they admitted to me this was a known issue. Even knowing it was an issue they fought me tooth and nail to get a replacement.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
Please allow us to gather the details of your experience with the router and our Support so our Escalation Engineers can review the case and provide the necessary actions. Send us the case number or your contact details at [email protected], along with the link to this post for our reference.
Regards,
Klaudette
Linksys Support
WIFI Crash's. No fix $325.00 paper weight!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Router worked great for two weeks. Than could not stay connected for more than a few hours. Rolled back software. Tried new software. Performed reset and restarted many times. Exchanged twice for new/replacement. Terrible experience.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi,
This is definitely not the experience we want for our customers. We'll have our Second Level Technicians assist you further with the device. Just send us your contact details at [email protected] along with the link to this post.
We hope to hear from you soon.
Regards,
Thaddeus
Linksys Support
Horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this router, but it was horrible! Nothing was working properly and even a 60-MB download took 14 minutes.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hello, Ramirez,
With the proper tweaking on the router's settings, your WRT32X should optimize the Internet connection especially downloading files. Please email more details at [email protected], and one of our Escalation Engineers would gladly assist you. Include the link to this post and your contact information.
Regards,
Klaudette
Linksys Support
Poor quality low speed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi speed is 10 times slower than cable speed. Cable spped is 150Mbps and wifi speed is 15 Mbps. This is unbelievable.
No, I would not recommend this to a friendBrand response from Linksys Staff
Posted .Hi, hehe,
There are a lot of factors that can affect the performance of your Linksys WRT32X wireless connection. We can help you optimize it, email us at [email protected] so we can get you over to our Escalation Engineers. Please include your phone number and the link to this review.
Regards,
Princes
Linksys Support