Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 7,348 reviews
Rated 5 out of 5 stars
Awesome
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is bulletproof mouse ever !! totally recommend it! You never do wrong with logitech and specifically with G502 :) get it , you will never regret!
Thank you for your kind words! We're delighted that you're finding the G502 HERO so reliable and effective. Its iconic design, customizable buttons, and high-performance sensor are designed to elevate your gaming experience.
Pros mentioned:
Price
Rated 5 out of 5 stars
Mouse
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good quality, the parts are connected good the price was great.
We appreciate your feedback on the G502 HERO! It's great to hear you're enjoying its performance and the convenience of a wired connection. We understand your point regarding the RGB control and will take that into consideration. Thank you for sharing your experience.
Pros mentioned:
Weight
Rated 4 out of 5 stars
Nice weighty mouse with a ton of programmable keys
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice weighty mouse with a ton of programmable keys. Great value
We're glad to hear that the Logitech G502 HERO Wired Optical Gaming Mouse is meeting your expectations! Its combination of weight, programmability, and value is a great asset. Thank you for your positive feedback.
Pros mentioned:
Buttons
Rated 5 out of 5 stars
Great gaming mouse
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A great gaming mouse with weights and many extra buttons to key to any feature
That's a testament to the G502 HERO's durability and performance! It's a popular choice among gamers for its ergonomic design, customizable buttons, and precise tracking.
Rated 3 out of 5 stars
Worked well for over a year
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s been a great mouse. Not heavily used or abused but I’d say average gaming. Just noticed the left-click is starting to get spotty. First noticed in games when I tried to left-click and drag it would release what I was dragging. Would do this sporadically. Thought maybe it was lag in the game I was playing. Then I started noticing when doing other tasks on my PC. Have to say it worked well for the almost 2 years I had it but this is the first time I’ve experienced a failure in the clicking of a mouse. Have to give it 3 stars due to durability over time with average use.
No, I would not recommend this to a friend
Brand response from Logitech
Posted .
Hello, Matt! I'm sorry to hear that your G502 Hero SE is having a left-click issue! I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The G502 Hero has a 2-year limited hardware warranty. Thank you for the feedback! I will be passing this along. - Maggie from Logitech G
Rated 5 out of 5 stars
Love it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this mouse it is my favorite mouse ever better than razors
We're thrilled to hear you're loving your G502 HERO! It's fantastic to know it's become your favorite mouse, even surpassing Razer and Logitech. Thank you for sharing your positive experience!
Rated 5 out of 5 stars
The best mouse! Wait till on sale!
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This mouse is amazing! I probably will never get another. The wire started to break at the USB port but still works picked up a replacement wire that is $10 on Amazon and better than the original wire as its braided!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this mouse in 2021. I am an avid gamer and I slam my mouse when i die in games... whoops! Anyways, I just had to go get a new one in 2024 after many countless slams and hours of gaming. It is smooth and feels good in my hand. 10/10
That's quite a testament to the G502's durability! It's impressive that it withstood your gaming style for so long. The G502 is known for its robust build quality and performance, and it seems you've put it to the ultimate test.
Rated 4 out of 5 stars
Mouse review
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Over all it’s a good mouse but the right click started to get stuck after 2 weeks of use and makes it hard to play shooter games.
We appreciate your honest feedback on the G502 HERO. It's great to hear you find it a good mouse overall. We're sorry to hear you experienced the right-click issue after only two weeks, especially for shooter games. Thank you for bringing this to our attention. To address this issue, we recommend reaching out to our social care team via email at [email protected] with your - Name: - Email Address: - Country: - Product Name: - Brief description of issue:
Pros mentioned:
Rgb lighting, Weight
Rated 4 out of 5 stars
Amazing mouse but shipping and handling sucks
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great mouse! I have a big hands and it fits pretty nice in my hand and nice weight to it even without extra weights that comes with. Make sure download the Logitech software for this or else your side lights won’t work all the time. I’m putting 4 star review here because when I received my package the box was little beat up, almost as somebody didn’t care and put something heavy item on top of it. Overall this is a great mouse and I love it how you can customize the lighting, weights, and program other buttons.
I would recommend this to a friend
Rated 5 out of 5 stars
Half the price, twice as nice!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best mouse for the best price. I clicked my last, much more expensive, gaming mouse to death. When I switched to a cheaper Logitech, I assumed it would have less features and would be lower quality. I was so wrong! It has more features and a better feel than other mice twice the price. If you need a new gaming mouse, I stronly recommend this one!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great feel in the hand. Excellent work mouse, and great for gamimg.
The white highlights look better than the black on the original.
Being able to change the dpi on the fly is great.
The feet slide nice and smoothly.
It's a modern take on the classic gaming mouse.
I would recommend this to a friend
Rated 5 out of 5 stars
Best. Mouse. Ever.
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My 3rd time getting this mouse but not from anything bad, just replacing what ilI enjoy using daily, fits comfortably in my hand, satisfying clicky sound and extra buttons and customizable wheel setting is a game changer.
Hello, Burg! I'm happy to hear that you're enjoying the G502 mouse! If you ever need any assistance, feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393. The G502 has a 2-year limited hardware warranty. Thank you for the review and for shopping Logitech G! - Maggie from Logitech G
Rated 5 out of 5 stars
Just Buy It
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best mouse you can get in this price range, and will stand toe to toe with more expensive ones. I love that you can add weights to preference for a more customized feel.
I've been using this mouse for over 4 years. I feel comfortable buying these items because logitech has great customer service as well.