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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 77 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the ample space, quiet operation, and ideal size of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Many appreciate its overall performance, the inclusion of a freezer light, attractive price, and appealing design. However, some customers have expressed concerns regarding temperature control issues, indicating that the refrigerator may not maintain a sufficiently cold environment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 77 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    great fridge great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    now that we are empty nesters, downsizing, this fridge is perfect. mid size and efficient use of space. medium for loudness when running.downside no ice bucket if you don't get ice maker.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large, well designed spaces. The only issue is the temp control in the fridge. Not enough settings. I find things in the back freeze at recommended settings.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 3 out of 5 stars

    My 3 day Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for 3 days because delivered with front door dented. Liked the lighted, adjustable shelf freezer. But had an ice pack in freezer, on recommended setting, that didn’t completely freeze. Refrigerator temperature fluctuations were bad. Put on recommended setting, never would get below 42. Was well built though for price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's a standard fridge, what more could u ask for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Wish Maytag had a fridge/freezer a little larger that fit in a 30" wide opening that was a standard bottom fridge-top freezer. We like the long drawer vs. the smaller drawers. The shelves could be a little thicker as they sag some with full-gallon jugs on them. Time will tell how good it really is but for now it's what we expected it to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product and great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally purchased another brand of refrigerator at Best Buy, but the unit was noisy -- probably nothing wrong with it but just irritatingly loud. Best Buy let me exchange it for a similarly sized unit from Maytag, which was quiet. Not only that, but after failing to request a right to left door opening during the purchase exchange, the installation guys quickly remedied this during delivery without hesitation or complaint. Kudos to them. I should have taken more seriously the reviews of the first unit on the Best Buy site that warned me of noise, but I assumed this was the overreaction of oversensitive people. I shouldn't have dismissed the fact that noise complaints on the first fridge exceeded all of the other complaints put together.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer light, Size

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The size is perfect. Also, love that the freezer had a light in it. The freezer is a nice size too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator at a great price. I like the design of the inside with glass shelves and the deli drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great second fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased as a second fridge for our house. Great interior layout and very quiet. Stainless looks good too. Great deal for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Maytag refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, our fridge is very quiet. The perfect size for our kitchen. We had a Maytag before as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT HAPPY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered fridge on Sept 10 - put in my garage instead of kitchen because they didn't have the waterline kit or tools Best Buy's Appliance Resolution group is AWFUL!

    I would recommend this to a friend
  • Pros mentioned:
    Freezer light

    Rated 5 out of 5 stars

    Great Fridge for limited space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have very limited space in my kitchen and this Maytag has a large freezer capacity compared to others of this size. I got the fingerprint resistance stainless steel model. It's very attractive and there is lots of room in the fridge section with lots of adaptability due to moveable shelves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    simple refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this because it is a no-frills refrigerator with a sleek design. I have no use for ice maker or cold water etc. I especially like that there are no handles sticking out in the way

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Fridge for the Garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an extra fridge for the garage and this one is perfect. It got cold very quick and is fairly quiet. Great size and the glass shelves are better than wire ones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    StacyB

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works great, I just wish I could adjust the shelves for my filtered water pitcher. This pitcher sits on the bottom shelf and the glass it sits on is not made ( in my opinion) as the glass shelves in the older models.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    A BRAND NEW BROKEN DOWN REFRiGERATOR.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one year, my brand new refrigerator broke down. I have a 3 year warranty I bought this refrigerator 2018 At best buy in Compton, CA The geek squad came out 4 time to replace parts . Mr. Jose Replace the first part. Mr. Habanero replace parts. Mr. Pablo place parts and checked the temperature. After all that checking my refrigerator is still freezing my food and insulin. I asked for a new refrigerator, but they still want to fix. I'm saying to myself fix what?. If it's not fix by now after 4 attempts you would think someone would say the refrigerator is defective. Let's replace it. But right now I'm so frustrated with bestbuy, I thought they would stand buy their customers and product with a full 3 years warranty, you would think so. My husband and I spent to much money and time on this product. I will never buy anything ever from bestbuy . If they can't replace my refrigerator I don't want them to come and fix it.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Patty, thanks for the review. We regret to hear that your appliance is not living up to your standards In purchasing extended service coverage from a third - party administrator, you are contracting with and delegating authority to that provider to administer service and/or maintenance for your appliance in lieu of the manufacturer.

      Any decisions made by an extended service plan provider, in regard to continued repair of your product versus replacement or reimbursement, or in regard to the service provider used to perform appliance repairs, are at the sole discretion of that service plan administrator. Whirlpool has no jurisdiction over your service plan or its administrator.
      Your comments have been documented in your customer file and are available for review should you need to contact Whirlpool at a future date. However, in regard to resolving your current appliance concern, we must refer you to your service plan administrator for further assistance.

      The extended service company should be abiding by the terms and conditions of your extended warranty. You will want to review your contact and discuss your options further with the plan administrator that holds your contract as they will be able to provide you with the best assistance possible. If you have any further questions or concerns please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. MaytagBrand

  • Pros mentioned:
    Freezer light, Noise level

    Rated 5 out of 5 stars

    Great refrigerator. Happy with purchase.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great refrigerator. Very quiet. Keeps everything cold. Being that the freezer is sized generously, I have to bend down or step back to see the top shelf contents in the bottom part of refrigerator. Not a real problem. I have the black. Wish it came in black stainless. I love that I have a full deli drawer & even a 1/2 size dairy bin. Would love to be able to adjust freezer shelf, and better adjust door bins & bottom part shelves. Few options there

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Second Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price. So far, refrigerator is doing the job.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Very nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maytag did it again, great fridge , very spacious and quiet. Great quality for the price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a garage second fridge which is how we're using it. Has only been a couple of months so we'll see how it holds out.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is awesome thankyou. Theres a ton of space as well.

    I would recommend this to a friend
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