Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $799.00

Customer reviews

Rating 2.9 out of 5 stars with 28 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.1 out of 5 stars

  • Quality

    Rating 3.2 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

54%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-28 of 28 reviews
  • Rated 1 out of 5 stars

    Have not received my glasses

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m disappointed had to wait all that time for demo and they didn’t have them in stock told me 2 weeks now it’s the 3rd week and it still have not received them I’m think about cancel them not to mention that I looked at receipt it say ship before 31st

    Access Denied

    You don't have permission to access "http://www.bestbuy.com/%7eassets/bby/_img/int/plsvgdef-frontend/svg/Checkmark_Confirm_Line_Sm.svg" on this server.

    Reference #18.50071002.1763407100.38679357

    https://errors.edgesuite.net/18.50071002.1763407100.38679357

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy canceled my order

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worst experience ever. Best buy hit me with the bait and switch. Best buy canceled my order. What a joke. Worst product launch in history. I should’ve went to lenscrafters.

    Access Denied

    You don't have permission to access "http://www.bestbuy.com/%7eassets/bby/_img/int/plsvgdef-frontend/svg/Close_Cancel_Line.svg" on this server.

    Reference #18.50071002.1763407100.38679358

    https://errors.edgesuite.net/18.50071002.1763407100.38679358

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Demo for glasses

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad release still waiting for mine but the demo was sick, can’t wait to get mine.

    Access Denied

    You don't have permission to access "http://www.bestbuy.com/%7eassets/bby/_img/int/plsvgdef-frontend/svg/Checkmark_Confirm_Line_Sm.svg" on this server.

    Reference #18.50071002.1763407100.38679357

    https://errors.edgesuite.net/18.50071002.1763407100.38679357

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible roll out

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, ordered on oct 4 days after release and has been delayed due to processing issues was never informed of and then went on back order. Now been over a month when originla date was the 14

    Access Denied

    You don't have permission to access "http://www.bestbuy.com/%7eassets/bby/_img/int/plsvgdef-frontend/svg/Close_Cancel_Line.svg" on this server.

    Reference #18.50071002.1763407100.38679358

    https://errors.edgesuite.net/18.50071002.1763407100.38679358

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi JasonE,

      We really appreciate you taking the time to leave a review.

      We're upset to hear that you haven't received your Meta Ray-Ban Display & Neural Band yet and completely understand that you're keen to get using it.

      Our wonderful Customer Support team would be more than happy to investigate this for you. They can be contacted via our website and are available 24/7 to assist with any questions or queries that you may have.

      Hope to see you in the Metaverse soon! oculus

  • Rated 5 out of 5 stars

    Innovation glasses

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in for my demo expecting to walk away disappointed but that didnt happen. Surprisingly the demo went wel. The gesture control from the band were quiet easy to remember. The display on the right side of the glass was so shape.

    Access Denied

    You don't have permission to access "http://www.bestbuy.com/%7eassets/bby/_img/int/plsvgdef-frontend/svg/Checkmark_Confirm_Line_Sm.svg" on this server.

    Reference #18.50071002.1763407100.38679357

    https://errors.edgesuite.net/18.50071002.1763407100.38679357

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi SongK, we really appreciate you taking the time to provide a 5 star review.

      We're thrilled to hear that your demo went well and that you enjoyed getting to use the new Meta Ray-Ban Display & Neural Band! oculus

  • Rated 5 out of 5 stars

    Meta ray ban display glasses.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great technology that just came out and i love it so do all my family. I just bought 5 altogether so far as a gift for my family and who knows ill do more for friends to. Cool experience.

    Access Denied

    You don't have permission to access "http://www.bestbuy.com/%7eassets/bby/_img/int/plsvgdef-frontend/svg/Checkmark_Confirm_Line_Sm.svg" on this server.

    Reference #18.50071002.1763407100.38679357

    https://errors.edgesuite.net/18.50071002.1763407100.38679357

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Suzanna,

      Thanks for taking the time to share your experience with us regarding your recent Meta Ray-Ban Display purchase.

      We're delighted to hear that you love your purchase and that you even bought more for your family! oculus

  • Rated 5 out of 5 stars

    Meta glasses

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very advanced and provides great day to day functionality so that I do not have to use my phone

    Access Denied

    You don't have permission to access "http://www.bestbuy.com/%7eassets/bby/_img/int/plsvgdef-frontend/svg/Checkmark_Confirm_Line_Sm.svg" on this server.

    Reference #18.50071002.1763407100.38679357

    https://errors.edgesuite.net/18.50071002.1763407100.38679357

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there! Thank you so much for your five star review, we really appreciate it! We're delighted to hear you find your Meta Ray-Ban Display glasses great for day-to-day usage. oculus

  • Rated 1 out of 5 stars

    Delay

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not received yet itsbeen almost a month keep delaying

    Access Denied

    You don't have permission to access "http://www.bestbuy.com/%7eassets/bby/_img/int/plsvgdef-frontend/svg/Checkmark_Confirm_Line_Sm.svg" on this server.

    Reference #18.50071002.1763407100.38679357

    https://errors.edgesuite.net/18.50071002.1763407100.38679357

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      We realise that delays with your order have not been ideal, and we'd like to see what we can do to see what's going on.

      So we can assist, please get in touch with us over at 'Meta Support,' and we can see what we can do.

      We hope to hear from you soon! oculus