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Customer Ratings & Reviews

Your price for this item is $167.99
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The comparable value price is $279.99

Customer reviews

Rating 4.4 out of 5 stars with 407 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers admire the Moto G5S Plus for its budget-friendly price point, superb camera quality, and long battery life. They appreciate the ease of use and reliable performance of the phone. While some customers wish for NFC capabilities and a louder speaker, the overall sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 407 reviews
  • Pros mentioned:
    Camera, Unlocked

    Rated 5 out of 5 stars

    Great phone and imbedded camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone which I mainly use on my overseas travels as it is unlocked. The pictures taken are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FINALLY GOT MY WIFE OFF APPLE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted a new phone, and I was not going to play for a new Apple phone. ( I know I am mean!) After much convincing and with the help of the knowledgeable tech in the store, she succumbed. More than a month later, no mention of the Apple. The screen is very vivid and fairly user friendly. All the features are not used by most of us Senior Citizens. Information is easy to get when stumped. We use this with Tracfon and was very simple to convert from the old Apple phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very impressive phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the way to go! No contract and this phone has some great features! The price is right too. If you are looking for a great phone with no contract.... Buy this phone

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Top budget phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you really get your moneys worth. Really durable and works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Great Cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Moto G5s plus is a great cellphone. Easy to use, great design and has a good camera. The best for the price!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi jlmillan, we appreciate your very nice feedback. It really is a good value for money. Hope it works as expected. -Erwin MotorolaMobility

  • Rated 3 out of 5 stars

    Jury Still Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Moto phone. My G4 started having issues with charging right before an important trip so I bought the G5S (the dual camera thing caught my eye). Phone is picky about what charger I use, maybe because of turbocharge battery. It has also frozen up on me several times. Don't know if that's due to an app or if it's the phone. Love Google maps. For the money, it's a pretty good unlocked phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Tb0128,

      Thanks for your feedback! The phone is indeed a great phone at its price. There may be instances that those running apps in the background may cause the phone to lag. The phone is turbocharging capable and may only charge faster if you use the charger that came with the phone. Th phone has great features at its price,

      -Jess MotorolaMobility

  • Pros mentioned:
    Battery life, Camera

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cell phone. Good camera. Battery lasts for awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Mid-Range Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a replacement for my Asus Zenfone 3 Laser (which at the time was about a year old). In a nutshell, the Motorola G5S Plus offers a incredible screen (It's not a 1440p resolution screen, but for a 1080p screen, it's wonderful). The cameras are capable of taking great photos and the Moto Gestures are definitely handy. I would definitely recommend this phone for anybody looking for a new unlocked phone in the $200 - $300 price range.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Mid-Range Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a replacement for my Asus Zenfone 3 Laser (which at the time was about a year old). In a nutshell, the Motorola G5S Plus offers a incredible screen (It's not a 1440p resolution screen, but for a 1080p screen, it's wonderful). The cameras are capable of taking great photos and the Moto Gestures are definitely handy. I would definitely recommend this phone for anybody looking for a new unlocked phone in the $200 - $300 price range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone overall is great. The one issue I found is it does not seem to like Verizon. The box shows unlocked with no mention in the summary about the Verizon glitch.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    great prices and function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price and function from Motor. the screen is big and camera is great with 13mp back and 10 mp front

    I would recommend this to a friend
  • Cons mentioned:
    Speaker

    Rated 4 out of 5 stars

    Overall good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had the Moto G5 Plus and the speaker is barely audible . Moto G5S Plus is an improvement but could still be louder. In addition, it's difficult to insert the charger into the phone. Always take a few tries before I can plug it in. Didn't have this problem with the Moto G5. Other than these problems, I still think the it is a good phone. Pros: big screen, easy to set up and use.

    I would recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 4 out of 5 stars

    GIFT FOR MOTHER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom was really tired of her Samsung phone, but always makes a big deal about spending too much on phones. So, I purchased this one for her after researching into it a bit. She likes it a lot, but it is a little bit too large for her hands. Also, Motorola’s settings is a bit harder to navigate and a lot of things that should be on it as options are not.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this Moto!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Moto to replace a 16gb Galaxy S5 Active. The Galaxy was so full it basically stopped running. What a nice change, going to this 32gb Moto with 32gb backup card. There is no limit now! And it is FAST! Only strike against it is that the camera window protrudes out in the back and is easily scratched by the kind of use I give the device. Just gotta keep it encased properly then no worries. I highly recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for a year since my main phone got smashed, has great functions and works well. Not sure if I would keep it for two years thou.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great All Around Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone to replace Galaxy S7 edge that I broke. After two weeks, this phone is better than I expected. It is fast, good camera and display, does everything I need. The only negatives are that it is not water proof and the screen is a little bit wider than I'm used to. I prefer a thin long phone. Got mine open box excellent for $222. At this price I couldn't be happier with this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Moto

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent phone for the price and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hello Moto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone...easy to use but I am still learning...I have only had it for a week. I like the finger printing to get into the phone or the pattern...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Oreo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can be tricky to get a perfect picture with this phone. Probably the only thing Motorola skimped on but, hey it was less than $300 with a case. 15 months later I'm still very happy with this phone. Battery life is still awesome and still it charges super fast. I will never wast money on a "flagship" phone again. Moto updated it to Android 8 and it just works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Phone....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought is as Christmas gift for my wife, she loves it. I'm buying one when I'm done paying for my S7 Edge. If you want a solid, fast, no bloatware phone, this is the one. Zero bloatware, just buy a microSIM card if you have one and install it all on your new phone. Remember to always do back up to your Google Account before moving your files.Very easy to use, the wife can't stop raving about it.

    I would recommend this to a friend