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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 47 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are satisfied with the laptop's lightweight design, impressive performance for everyday tasks and gaming, and its affordability. Many appreciate its portability and powerful specifications, especially considering the price. However, some customers noted that the screen quality could be improved. The small screen size was also mentioned as a potential drawback by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 47 reviews
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plus a great price. Looked at a number of places and really thought this was the best in terms of capability for the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    I was lucky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rarely can you find a gaming laptop as light as this laptop is. I'm not a huge gamer but occasionally when I do play them, it has no problems. Considering the amount I paid for this laptop, I'm super happy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used for gaming, but for everyday use surfing the net, Excel, PP, . Multiple windows are open and very little slow down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Decent ultrabook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is decent, thermals are decent and noise is ok. The performance makes up for any short commings. The specs speak for themselves, one of MSI's better machines and the size and weight make it a perfect machine for light gaming. You can get this model anywhere but the one at bestbuy has the better video card (4gb vs 2gb everywhere else). Cons: - the fans are loud - Typical MSI issues of software not working 100% as intended - Feet on the bottom for better thermals are odd

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Perfect for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume is too low. There is not enough port. It is only for school use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    good mid range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what i want it to do for a good price happy with the overall performance

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I want it to do plus much much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surpisingly Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to say that I was very pleasantly surprised with the Prestige 42. It has essentially the same processing capability as the larger 15" version and much more capable than my current MacBook. And the weight is unbelievable. Hard to imagine that much can be packed into less than 3 lbs. Highly recommended!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter to use for College and she loves it !!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Decent laptop, awful customer service model.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the end of last August, I finally made the switch from my old Macbook Air to an MSI PS42 Modern laptop, which I was incredibly excited about; the specs and power seemed like such an upgrade from my old computer which I had owned for over 5 years, and it’s true. The laptop does not under deliver on any of these fronts. Sure, you make compromises for power in places such as audio quality. Unfortunately, within a month of so of my new purchase, I began noticing problems arise with my computer, notably with the wifi card and battery. The wifi card would randomly disconnect from the computer and reappear weeks later. Additionally, the computer would turn off and would not turn back on for weeks at a time. I called MSI customer support at this time and received helpful troubleshooting, which fixed the problem momentarily, though they eventually arose again, and I had to send in the computer for an RMA. This was incredibly difficult for me as I desperately needed this computer for my work, which was especially picking up at that time. However, I did end up sending it in, after having to pay $40 for shipping for a problem I had no relation to. Ultimately, I was just thankful that I would my computer back in time for school to start again. I received my computer some time later, and it worked fine in the beginning. However, not even a week after I received it, the same problems began to appear again, rendering the computer unusable. After calling customer support again and running through more troubleshooting, I was told that all that could happen was for me to send it in again. On top of this, they didn’t even bother to update the drivers or windows during the RMA, which I then had to fix during the troubleshooting. Would not recommend this to anyone who needs a reliable computer for work, because in the case that something goes wrong, don’t expect to be compensated for or have it fixed any time soon. Before buying from MSI, go look at their customer support reviews online for yourself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop at last minute for our college freshman. Best Buy worker was very helpful in helping us find a laptop that meets his requirements. So far, no issues. Laptop works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a new work laptop, for the money definitely the best bag for the buck. All around great product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too loud

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter for grad school but had to return it. The fan was so loud it would not be allowed in class.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Bad Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this laptop about a year and three months - and it has developed a crack in the screen - so do not purchase this laptop - just months after warranty expired - it breaks - do not buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Speed

    Rated 4 out of 5 stars

    Preliminary analysis is great unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Throughout my experience using PCs (10 plus years) I've purchased mostly HPs. This time around I opted for a gaming unit. I searched for something within a reasonable price range and a sleek look that would allow me to sit in a client meeting without revealing my passion for games and at the same time maintaining a professional demeanor. This laptop achieves both. Though I was weary of investing in a brand for the first time, I am extremely pleased with the speed, graphics, and appearance. I have yet to meet a PC that can keep up with my obsessive multi-tasking. I plan on putting this one to the test; it seems up to the challenge.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Weight

    Rated 5 out of 5 stars

    Love this!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect. I needed a light laptop but with some gaming possibilities. I wanted a laptop that is easy to carry around, stylish and high power with some gaming options. With the added GTX 1050 and the sleek design I get all that. I'm very happy with it. Thank you MSI!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics card

    Rated 5 out of 5 stars

    Outstanding laptop in a small package

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. This laptop has tremendous power in a very small package. The GTX 1050 is more than sufficient to run most all of today's modern games. MSI is superior in their cooling design, and this laptop is the embodiment of that legacy as I have experienced no extreme heat-ups or any throttling at high temperatures. Great job, MSI.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 4 out of 5 stars

    Exactly what I'd hoped for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd previously committed mostly to HP products and made do with the graphics available, but now that I'm making a move to university I took the chance to make a change. The laptop is surprisingly light and so far impressively powerful. All in all it's just a very worthwhile purchase for it's reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Light Weight fast computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this computer for one day now, but so far, I am very pleased with the speed and light weight of the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Ultrabook 2019

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant say enough about how wonderful this laptop is. Purchased for coursework and study, but also nice to game on in spare time with gtx 1050. The weight is unbelievable, so light. Cools really well too, excellent heat dissipation.

    I would recommend this to a friend
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