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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 290 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Crosshair 16" laptop's performance and graphics capabilities, frequently praising its excellent value for the price. However, some users note that the battery life could be improved, and that the system can get warm and noisy under heavy load. The build quality and keyboard also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 290 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Savings and performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for a teenager. They had requested a system from amazon that had all the same features. Best Buy had that model for a few hundred less and this model for another hundred less. So you could say I got my moneys worth saved $300 and the system performs as expected while meeting the owners requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is blazing fast, good for online competitive gaming as well as video editing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Msi Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to own that laptop for 2.5 years, and it's still works perfect, did some updates on memory and storage, but it just regular stuff, which is not that important. Main thing of that laptop, that it can hold up to 2-2.5 hours in a ride.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Super fast and feels great in the hands.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    More than what I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Have no issue playing any games so far. Speed is perfect upload supper fast.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for a golf SIM and the graphics are great. Extremely fast and never locks up.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great Laptop for a Mid-Range Budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop for Gaming and School. I’m able to use this for about 5 hours without needing to charge, however you do need to enable Hybird or Integrated Graphics mode and Silent/Super Battery. The MUX switch is great so you can switch out for gaming and school very fast! Only complaint is the cooling which could be better, but I’m using a cooling pad and I’m able to keep the temps at about 80.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Very powerfull Gaming Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It moves very fast, the graphics are insanely good. The price is very fair.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance, slick design. Perfect laptop

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Was a good deal at the time at 1000

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well over a year of use and not a single problem so far. Runs all the games I need including vr titles such as ghosts of tabor no problem.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing laptop for gaming for the price. If you don’t mind weight. This is a really good laptop too for gaming and everything else.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    New laptop is excellent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, excellent gaming laptop! Lots of power and great video board.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptops. I prefer smaller compared to big ones and this one is smaller compared to my last one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best decision I've made on a PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop just for gaming and it runs everything! Smooth gameplay with no lag. Beautiful graphics! They call this a budget PC, this only relates to price. Hardware is on point and upgradable! BUY ONE!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 4 out of 5 stars

    Msi

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast for working and for gaming. The graphics are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer has been great to me. Runs like a champ. Never gives me pronlems. Set up was easy. Last labtop i had from company last me 8 years. That computer still hoing hard. I believe this computer was worth the money and time i took to decide upon it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heavy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note: no fault of MSI But Microsoft need to stop forcing people with useless pre download app. Sure some/most people will use MS app like their excel and whatnot, let people go to the store to fetch it. After all we still need to get in there to download update. For people like myself, I don't care for it. I have a desktop to use all that, this is a "gaming" laptop, so the main reason would be "gaming" not some doc presentation or accounting. Taking forever to install the first initial update. It's a 13 gen 40 series, so I don't get the slow-mo of installing. Nothing to do with wifi, cos I know mine is fine ( just have an upgrade box ). Anyway, the ding of a star is for MS. For appearance, it would be a 5. Not sure how well it holds up ( this will be an update if any in the future. ) Heavy, so it explain why I read people complain the hinges ( probably due to drop ) Thou not many box opening/ review on YT ( mostly I see Stealth or crosshair 15/17 ) It still pretty decent. ( just remember before hitting the submit button, that BBY don't allow edit or update reveiw? )

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent and affordable gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a Christmas gift for our teenage daughter. She absolutely loves it. She uses it for school and for gaming, specifically for SIMS. Super fast, easy to set up, no lags and the keyboard lights are mesmerizing if you’re into that sort of thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked well so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs cyberpunk without much issue. 1 TB storage isnt bad either, the laptop comes with couple odd features that other laptops dont have. Not very fond of the font on the keyboard board, although it has a num pad which is a nice bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with my new Labtop it's really beautiful I like all the colors in the keyboard I love it I love it full recommended

    I would recommend this to a friend
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