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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 966 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk AC2400 Dual-Band Wi-Fi 5 Router's ease of use, range, and performance, frequently citing positive experiences with setup and strong signal strength for streaming and gaming. Many appreciate the router's wide coverage area and find it provides a good value for the price. While some users experienced compatibility issues, the overwhelmingly positive feedback points to a generally well-received product. A few users noted that parental controls could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 966 reviews
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new router bc my old Netgear N600 was not reaching the to all parts of our house without an extender. This was a major upgrade. No more extenders and speed is great.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to provide wifi in my nephews older home. Does a great job of covering all 1600 sqft of the brick home. It also has 1Gb connection to the cox router so get full speed.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Super fast...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really glad I've invested in this super fast router. It made my wifi connection much more faster, it reached every single corner of my house and it looks very modern....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Home Cover, Tricky to Fully Figure Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep in mind, this review is coming from someone who is not the "techiest" person around but does OK with figuring this out. The set was decently easy but not very easy; needed to download the app to mange the router itself. The speed test within the app in inaccurate as far as the upload test is concerned (reads 0 which Net Gear says is an IT issue they're supposedly working on) but the download seems good. The 5G signal is much weaker than the 2.5G but when on 5G I was getting 130Mbps (with 200Mbps service) on my iPhone although the WIFI connection would frequently need to reconnect; as I write this, the 5G speed tested at 85 down/10 up through 1 floor.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was on sale, easy to set up and is super fast. Getting great speeds on both floors of my house with no extenders. I just hope it lasts longer than my last one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Signal strength

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly, but may not have been the best option for my application. Signal strength is great, but my configuration may be less than desirable for optimal performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup via iPhone was easy even for a relative novice like myself. The units supports multiple streaming devices at once and handled the Thanksgiving crowd with ease

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a long over due upgrade, easy set up and has been in use for over a month and I have not had to restart it once. Range is great and was a great price

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Solid performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to set up. Solid signal beyond expectations. Getting full download/upload speed across a 3300sqf home. No need for mesh system with this router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace a router that was buffering a lot. This router works great and I really like the app that goes with it and all the control it gives me.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace an 6 year old router and the difference in performance is almost beyond belief definitely worth the price even without a sale

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Made by Aliens?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is very good in the fact that it gives the user tons of options in regards to security, setup, as well as being VPN friendly. I did initially, on the day I bought it, have a drop of my complete network, but I think that had more to do with my ISP than anything on the router itself. I just had to do a power cycle starting with the modem first, waiting for all activity lights to come on (about 3 minutes), and then turn on the router. It was just a minor inconvenience, but that is the same with any other router on the market. It does look really futuristic like it's made by aliens though.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear Nighthawk performs great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Nighthawk AC2400 as a replacement for an older Netgear R6250 to improve coverage and speed. Performing as advertised and am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Reliable one

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hunted for a reliable router for a while and read quite a bit of reviews before picked this one. It is fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the easy setup and very satisfied with the speed. I really like the nighthawk app that lets me check my internet speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent wireless router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve upgraded from a T-Mobile Cell Spot (Asus TM-AC1900) router to this and so far I’m very impressed. I am using this with the Netgear CM1000 modem for Cox Gigablast and so far it works great. It increased my wireless speed by 50-100 mbps compared to my previous router. I like the fact it has MU-MIMO tech (you need to activate it advanced settings), it works great with my iPhone XS Max. I love the mobile app, makes things very convenient. You can tweak the modem even further if you access it through its IP address, lots of options!! Lots!! So far I’m very happy. I didn’t get the pre-black Friday price, I paid the full $189. Best Buy customer service informed me that this exact model will be on sale for $89 on Black Friday and as long as I go there on that day and show them my receipt they will reimburse me the $100! Can’t beat that deal! Great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and easy to use. Has an app you can download and can lock devices from using WiFi at home if you have kids! My family loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always the delivery was quick, Installation was easy. The increased speed is great, download speed is 3-5 times faster. I am glad I made the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Strong as a bull !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have a signal anywhere in my house with high speed internet, ease set up and smile face when I looked at my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Fast and easy set-up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this router, especially for older homes with lath and plaster walls. Great range! Super easy to set-up.

    I would recommend this to a friend
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