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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 368 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the CREAMi ice cream maker for its ease of use, ability to make delicious and healthy frozen desserts, and the variety of recipes available. While some find the machine to be a bit noisy and the wait time for the ice cream to freeze to be a drawback, overall, customers are pleased with the quality of the ice cream and the convenience of the appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 368 reviews
  • Rated 4 out of 5 stars

    Great for healthier deserts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes any frozen fruit into a delicious creamy ice cream. My toddler will eat anything we cream with this literally just straight banana turns out amazing! Clean up and having to freeze stuff before hand requires a little prep but well worth it.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Nathan,

      This is such a joy to read, thank you! We love that your toddler is happily enjoying creamy frozen treats made from simple ingredients like bananas. We're really happy to hear that its a great hit in your home! A little prep goes a long way, and we’re glad you feel it’s worth it. Thanks again for sharing your experience!

      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Ease of use, Ice cream quality

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. As a person who loves icecream but counts calories daily, this is a must. Protein icecream every day! Makes good sorbets too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Freezing time

    Rated 5 out of 5 stars

    Ninja creami!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to make sorbet and ice cream. You can adjust recipes to accommodate sweetness and mix in items. The only draw back is you have to freeze contents 24 hours so plan your cravings ahead of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja Creamie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, works great and is perfect for what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the go to most used device in me and my girlfriend’s place. I got it as a gift and we use it most mornings for smoothie bowls and later at night for somethin sweet. The fact you can custom make your own recipes for ice cream, smoothie bowls, etc makes the guilt in eating ice cream go away because you can make it as healthy as you’d want to. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, a bit noisy but always a treat to come back home and eat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja Foodie!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the wife for Christmas and she absolutely loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice cream quality

    Rated 5 out of 5 stars

    Fun and easy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and fun. One push of a button and nice creamy ice cream.

    I would recommend this to a friend
  • Pros mentioned:
    Ice cream quality

    Rated 4 out of 5 stars

    Great Product but may need a lot of recipe experim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product setup was very easy. It comes with the a mixing paddle, 3 pints and an outside container. To make ice-cream, you need to freeze the ingredients 24 hours before on a level surface. While it does say the product is dishwasher safe, I would still suggest washing it by hand to avoid damage. This product comes with 7 options (including Sorbet, Milkshake and Gelato). While traditional recipes (with heavy cream, refined sugar) have been a success, dairy and sugar free recipes haven't. I tried multiple times using almond milk creamer and coconut creamer and minimum coconut sugar to make one but it ended up powdery and not edible at all. I am yet to figure out the best way to make these dairy and sugar free healthy ice-creams. However, if you need it only for regular ice-cream, this will not go wrong, specially if you take out a lot of ice-cream and spend more money than this product itself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and easy. Was not expecting it to be as loud but it takes less than 5 minutes!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice cream quality

    Rated 5 out of 5 stars

    Yum

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved how easy its to use and the ice cream is delicious

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love, Love, Love, it's a must!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Creami, I use all the time. I use to make protein ice cream, which has been a staple for me during my weight loss process.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any problems and use almost nightly! It’s a bit loud but I love having it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Texture

    Rated 5 out of 5 stars

    Easy Peasy to Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, my family loves all the different flavors it can make. Everyone is satisfied because they can all make something they like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hob husseini

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my family ask for this machine found it at my favorite store best buy they are very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ice cream quality

    Rated 5 out of 5 stars

    Ice cream maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it for the grandkids fit Christmas and they love it. Best ice cream I have had in along time

    I would recommend this to a friend
  • Cons mentioned:
    Blade

    Rated 1 out of 5 stars

    Don’t buy this model.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So at first it was amazing. Then randomly the blade caught the sides of the cup and caused a ton of plastic shavings to fill the cup and got tangled in the blade. After some googling I was told the top wasn’t smooth enough. I know it was - but after cleaning up I tried the 2nd cup and even dug a little guide hole in the top. Same exact result. I’ve called ninja customer service twice now and can’t get through. Best Buy also told me since I’d passed the 30 day return window they wouldn’t help. Legit broke on day 32. So, I’m stuck. Buy a different model as right now I have a table top ornament that if I use could cause serious issues. Glad I’m the one that discovered the issue and not my son.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice cream quality

    Rated 5 out of 5 stars

    Loud, but worth it.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing. I have made the creamiest ice cream which is perfect for my keto diet. You have to respin, people don't read the directions and think the first, powdery stuff is the ice cream. NO! You have to respin to get it to creamy. If you are spinning a half container it help to add a bit of liquid to get the right consistency, otherwise it just stays powdery. But keep at it an you will be so happy you did.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ninja

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this product. It does many things and is very easy to make. My milkshakes are very good. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice cream quality

    Rated 5 out of 5 stars

    ninja creami the fav new kitchen appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use makes great smoothies and delicious ice cream. priced for a bargain ba other retailers.

    I would recommend this to a friend
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