Customers regard this ice cream maker as a highly user-friendly and effective appliance that consistently produces high-quality, well-textured homemade treats. While users appreciate the included recipe book and the convenient pint size, some have expressed concerns regarding the operational noise level and the lengthy freezing time required. Additionally, a small number of users have noted potential issues with the durability of the plastic design and the functionality of the blade.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 416 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Ninja Ice cream
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great appliance, we are using a lot! So usefull. Loving it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So at first it was amazing. Then randomly the blade caught the sides of the cup and caused a ton of plastic shavings to fill the cup and got tangled in the blade. After some googling I was told the top wasn’t smooth enough. I know it was - but after cleaning up I tried the 2nd cup and even dug a little guide hole in the top. Same exact result. I’ve called ninja customer service twice now and can’t get through. Best Buy also told me since I’d passed the 30 day return window they wouldn’t help. Legit broke on day 32. So, I’m stuck. Buy a different model as right now I have a table top ornament that if I use could cause serious issues. Glad I’m the one that discovered the issue and not my son.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is amazing. I have made the creamiest ice cream which is perfect for my keto diet. You have to respin, people don't read the directions and think the first, powdery stuff is the ice cream. NO! You have to respin to get it to creamy. If you are spinning a half container it help to add a bit of liquid to get the right consistency, otherwise it just stays powdery. But keep at it an you will be so happy you did.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After using our Creami numerous times, I noticed shredded plastic in our ice cream. It seems the blade is scraping the inside of the plastic pint container. This happened with multiple pints so I called Ninja Customer Service. I was informed that it is a known issue, they are working on it for newer models and that she could help me purchase a newer model. When I asked why this product hasn't been recalled, she hung up on me. I have since filed a complain with Consumer Product Safety Commission - if you search Ninja Creami you'll see there are 172 complaints about the Creami and most are regarding plastic shreds in ice cream.
Hello, Thank you for taking the time to leave a review. This isn’t our usual standard, and we appreciate how frustrating this must be. We'd like another chance to assist you with this. Please reach out to our team again by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
Rated 5 out of 5 stars
Ice Cream Maker
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The results are excellent the machine is just very noisy. I definitely recommend it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sorbet is my favorite dessert to make. I have made mango Sorbet also, mango and strawberries sorbet. The instructions are easy to follow. Add your favorite items in the containers. Freeze for 24 hours then put in the machine. This machine will make you wonder why are you still buying ice-cream or any desserts.