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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 406 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard this ice cream maker as a highly user-friendly and effective appliance that consistently produces high-quality, well-textured homemade treats. While users appreciate the included recipe book and the convenient pint size, some have expressed concerns regarding the operational noise level and the lengthy freezing time required. Additionally, a small number of users have noted potential issues with the durability of the plastic design and the functionality of the blade.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 416 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    $200 to make your own ice cream/sorbet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe the smoothness and creaminess from the sorbet and ice cream that comes out of this machine. Very easy to make cold treats that are healthier than store bought because you know exactly what goes in it. The machine is also very easy to use and I have not had any issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MILKSHAKES! - Delicious, Consistent, Foolproof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my goodness. This thing makes the PERFECT milkshake. Follow the included instructions (1.5cup icecream, 0.5cup milk) add your favorite mix-ins (for me its M&Ms or Reese's Peanut Butter Cups) and press the button. In about 60 seconds, you have a professional shake. Does not make a mess, and accessories are easy to disassemble and all are dishwasher friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice cream quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this everything I've made is delicious easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soo good !!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! We make our favorite cold treats with this all the time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great when it works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the ice-cream is too frozen it will drop the mixer blade in the dessert and you have to fish it out. Usually when it does this the outter cup gets stuck.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there, thank you for your review and feedback on the Ninja CREAMi. We're disappointed to hear that the blade assembly is dropping into the frozen dessert and that the outer bowl becomes stuck during processing. This is not the experience we want for our customers.

      We'd like to provide product support by troubleshooting this issue with you to help determine what may be contributing to the blade disengaging and to ensure the unit is operating as intended. Please contact our Customer Care team at 1-800-365-0135, and one of our product specialists will be happy to walk through troubleshooting steps and explore available solutions with you.

      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love, Love, Love, it's a must!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Creami, I use all the time. I use to make protein ice cream, which has been a staple for me during my weight loss process.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and quick once you prepare the mixture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice cream quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife loves this we have 2 other ninja products

    I would recommend this to a friend
  • Pros mentioned:
    Ice cream quality

    Rated 5 out of 5 stars

    Ice cream maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it for the grandkids fit Christmas and they love it. Best ice cream I have had in along time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A+++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freaking awesome! Does what it's supposed to. Follow the directions and you won't go wrong. I absolutely love it. Lots of YouTube videos with reviews and tips and tricks but it's about the easiest ice cream, sorbet, and sherbert I've ever made. Beats the old churn style anyday

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dessert turned out great just be aware of 24 hour

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and like recipe book included. When i read the Best Buy description is stated the Creamer came with 3 ice cream cups but it actually only had 2. I like the pint size and dessert come out great. You have to freeze ingredients for 24 hours and the mixture must be leveled in pint container.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ice Cream Please!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Homemade ice cream got a whole lot easier. Yes you have to wait 24 hours to make it but it sure is worth the wait. Creating new flavors or just keeping it simple this machine will take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than BR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only drawback to the Creami, you have to wait 24 hours of freezing to process the ice cream. A helpful tip for those lactose intolerant: Substitute: - whole lactose free milk for the milk - lactose free creamer for the heavy cream - lactose free cream cheese for the Philly Cream Cheese NOTE: It actually turns out better with these ingredients than with the heavy cream and cream cheese. I would also recommend buying a few extra containers, two pints with 5 ice cream eaters don't last long. Another tip, don't be afraid to respin. Some of the recipes will get flaky if your freezer is too cold. This is true especially with the frogurt. Basically dump 14 oz of favorite yogurt in a container, freeze and spin. I find it is not as creamy after a couple days so a respin is needed and it helps to allow it to warm a bit to get back to creamy. Enjoy and don't be afraid to be creative.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for mother's day so she could make dole whips and it came out just like the dole whips at Diseny. Haven't tried to make anything else, but for the reason why it was purchased, it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Holiday gift for my daughter She loves it, she said it's easy to use and loves making her own cold desserts, has been saying thank you for it for the past 2 years Looks Great. Very stylish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great ice cream maker, easy to use. lots of use coming up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Ice Cream maker. Plus the delivery was as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this it’s been so fun to make new things! Also my kids absolutely love it so easy to clean and so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ninja Creami

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Would recommend for avid fitness enthusiast who want to incorporate protein into their favorite frozen treats.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty nice to have.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been enjoying this to make ice cream. I bought it basically to cool down from the upcoming summer and have been messing around with their basic ice cream recipe, adding different flavors.

    I would recommend this to a friend
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