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Customer reviews

Rating 4.7 out of 5 stars with 80 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 for its protective qualities and high-quality construction. Many comments highlight the case's ability to safeguard the phone from damage. The durability and sturdiness of the product are also frequently praised. Overall, the feedback points to a reliable and protective case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 80 reviews
  • Best Buy Employee

    Rated 4 out of 5 stars

    Design could be better

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect my only issue is the divot it leaves the phone open for any crack or damage

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the iPhone for a few weeks now and overall, I'm satisfied with the purchase. The performance is smooth, the camera quality is solid, and the battery life meets my daily needs. The design feels well-made, and iOS runs reliably. While it's not a dramatic upgrade if you're coming from a recent model, it does what it promises efficiently and without issues. A good, dependable device.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Defender Pro, Real Tree design, Really the BEST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of $50 and the protection features Otterbox Defender Pro, MagSafe, with selection of colors the question is , why wouldn’t everyone buy this iPhone 16 case? The Real Tree design is beautiful, the port cover blocks dust and dirt, strong, cushioning throughout. Perfect to protect expensive phones. Sent your dibs into Otterbox for the free holster if you care to do that. I like the holster a lot and use it everyday on my phone. If I want to slim it down, just ta take the holster off. Otterbox Defender Pro is simply the best iPhone cover for me.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great iPhone 16 case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otterbox case offers excellent protection for my iPhone 16. All the side buttons work effortlessly, and the texture of the case helps to protect the phone from slipping out of your hand. The hard shell and soft cover make the phone a bit larger, but I am a lot more confident that the phone will survive most drops onto any surface. Best Buy also had it on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case if you are clumsy with your phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use otterbox cases to protect my phone. This is another great otterbox case. I wish it came with the screen protector. I also wish Best Buy would have another color besides black in store. The in store selection has drastically gone down hill. If I didn’t need it right away, I would have bought one from Amazon in a color I liked. The case itself is good. I am clumsy with my phones and this case has protected it well against me dropping my phone numerous times. Four stars simply because a screen protector would be nice to have been included with the case, especially at that price.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Fit

    Rated 5 out of 5 stars

    Strong case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, it fits perfectly & is very tough. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USB-C protective cover is a nice feature

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well made, provides good protection if the phone is dropped

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using these cases for years, this is the 3rd phone I’ve bought it for. Works great and protects the phone really well, especially when dropped off something like the kitchen counter and falls on the tile floor. Will keep using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusty Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used otter boxes for maximum protection of my iPhones; I purchased this one immediately after purchasing an iPhone 16. Not interested in the flashy cases, I want an otter box to provide maximum protection. My old iPhone 12 is still in pristine condition and I was able to trade it in Without any scratches or dents because of the otterbox that protected it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    16 iPhone cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All seems very good—never did understand directions of taking unit apart putting phone in and edge replaced—? Got phone into case by gently pushing it in (while unit was together)—won’t slip—that is good, and if you drop your phone the semi soft edges should protect you phone & screen. Good sale price

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is the only way to go if you don't want to depend on Applecare for cracked screens. Have had countless Otterbox cases and never had any issues...phone is like brand new all the way up to the day I upgrade to the next phone. Magsafe cases are the ONLY way to go. Love the durability, yet sleekness of the case. Still fits in your pocket easily...rugged yet thin.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect protection for my new iPhone 16E! Fits snugly and is designed for ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Purchaser

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case ever. They never wear out! Only brand I ever use.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Grip

    Rated 5 out of 5 stars

    Great, Strong, Protective, Solid, Good Grip, Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, Strong, Protective, Solid, Good Grip, Best Ever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it in blue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to get another Otter Box case in a color besides black. Someone in the Bergen Town Center store offered to order it for me. I was delighted. 4 stars because it feels different from my other case and I have to get used to it, I guess. Also, it took a long time for my car to recognize Car Play (4 trips and counting) once I put this case on the phone. Maybe it’s just me and my lack of patience. But I am happy it’s not black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good case and makes life easy. The design of screen protector install should be inclusive. That’s just me. A three part case is very protective . The choice of screen protectors are a bit limited. Still a good Defender. I just can understand why my screen protector cracks easily.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. A free belt clip was offered with purchase which I ordered and it came quickly with free shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Otter case is the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the way I can hold my phone and not worry about dropping it as the case is not slick in my hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy a Defender To Protect Your New Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime we buy a new expensive phone, we also buy an Otterbox defender to protect it. I have dropped phones on hard surfaces many times, but the defender protects the phone perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Still surviving

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case for my 10 year old sons first phone and it has already held up. He dropped his phone a few times and it survived. I'll keep this case on my go to list moving forward.

    I would recommend this to a friend
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