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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 43 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 Plus's durability and build quality. Users also appreciate the easy-to-grip texture of the phone case. There were no cons mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 43 reviews
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Excellent form fitting. Rugged design.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox never dissapoints. The case is form fitting and does not make the phone bulky. It will fit in your front pocket with ease. Very durable and well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection at a price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m formerly a Lifeproof Fre user before they downgraded their Fre to a terrible concept for the IPhone 13 (?). Although there isn’t 360 degree protection it offers a textured back that is MagSafe and tactile side buttons. If you’re looking for good protection with MagSafe charging and a non slippery case this should satisfy all those requirements albeit it is pricey unless you can get it on sale (black) like I did.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Grip

    Rated 5 out of 5 stars

    Otter ox is my go to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is my go to. This case is sturdy but not bulky. I’ve Dropped my phone and nothing. I like the grip so it’s easy to hold. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone16

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent graphics and easy to use. Lightweight and convenient size!

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case I work outdoors and in the mountains it does its job well

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Quality case!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection that OtterBox offers!! Dependable- strong and reliable protection !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great if your not active

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case as it looked to be adequate protection for my phone. Once I began to use the phone, several issues started popping up. I sweat a lot while I work and need my phone on me as part of my job. The case becomes loose when it gets “warm and wet”. The finish of the case also degrades quickly to my use as well. I did drop my phone once with the case on and it did its job but it was only a short fall. I could hear my privacy glass hit the floor which wasn’t optimal but it only scuffed it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We're so sorry to hear about the trouble with your product. We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    OTTERBOX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Otterbox for the protection of my iPhone. Very durable and rugged that is built to withstand bumps and drops.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my husband. He is extremely rough on his phone and this works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well built. It’s nice an heavy duty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and heavy duty. Go’s together real easy. The tabs used to snap the front and back are little difficult to use( it would be better if my finger nails were longer)

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    The only case my husband will use!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has been using the OtterBox Defender case for too many years to remember and it’s the only case he wants to use. We purchase a new one each time he gets a new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    No phone case like The OtterBox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox cases are THEE BEST phone cases made . Drop your phone no need to think about a cracked screen. Because the otterbox will keep your phone and screen safe .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Tuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my go to case for any smartphone I buy. With the OtterBox name you always get a quality and well made case with tons of protection!! Life time warranty so you don't have to worry if sometime happens with your case. If you don't mind some bulk its a case you can't beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product I 100% recommend my phone is protected and this phone case is the best

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Awesome case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox Defender is a great quality case to protect my IPhone 16 Plus. The case is easy to grip, and is not too bulky.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good solid case.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an OtterBox so of course it’s going to be good - but my experience with past cases is that the hinge to the charging port will wear out within a few months. But it’s a solid case that will protect the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy case. Can charge the phone in the case by laying it on top of the charger. Do not have to worry about the charging port getting full of dust and not working.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    PatrickD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well, seems very durable would recommend to anyone working in trades

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item and a Great price. Easy ordering and in store pickup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great protector for my new device. Thanks for the offer.

    I would recommend this to a friend