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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 116 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers value the 4-Device Backlit Universal Remote's ease of use and the helpful backlight for nighttime operation. Many appreciate its compatibility with various devices and report that it performs well, often exceeding expectations. The reasonable price point is also frequently praised. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 116 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Remote control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great with my device, no complaints over here!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Universal Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to set up and use remote control! Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product and easy to set up and it is real sturdy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy replacement for my original remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with this purchased im recommemd it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i jeeded for my eldeely mother!! Large buttons and easy to maneuver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than standard remote. Volume control is easy and easy for selecting numbered channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phillips

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote. Works the Sharp TV, the Apple TV and the LG Sound Bar. The size of the remote makes it easy to hold and manage the buttons. The backlight makes it easy to see.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PHILIPS UNIVERSAL REMOTE CONTROL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call the tech group to help me set this up. But they were very good at getting me to where the remote could work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good store in Danbury staff is very friendly and nice. Store is very well stocked and staff is extremely educated on there departments. Best place to shop tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service for both purchase and return of 2 of the four that were purchased. The two kept worked just fine. Rich

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product- great customer service- service agent was very helpful and courteous

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Universal Remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my dog ate the remote, bought a universal from best of another brand. That one stopped working thought Id give that one another shot, my dog didn't like it either and ate that one...then bought this one, has worked since and my dog doesn't mind it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best universal remote I have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phillips remote is convenieny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is eell tecieved i purchased two of them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Universal remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this remote, it’s a nightmare trying to program it. Even my tech savvy son-in-law didn’t want to give it a go, he said all universal remotes are a nightmare!

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      Thank you for your review. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. GETechSupport

  • Rated 5 out of 5 stars

    tv review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent tv good picture. good contrast. good resolution

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Remote control

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you work sometimes you gotta play with it. You gotta turn it off. Turn it back on you. Gotta put the coat over and over again will not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      Eddie, thank you for your reveiw. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call at 1-800-654-8483. GETechSupport

  • Rated 5 out of 5 stars

    UNIVERSAL REMOTE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly and very easy to program! Sturdy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Trouble

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't respond well to my Samsung. Lag on changing channels

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      Hello Mojo, thank you for your feedback. We are so sorry that this happened. This is certainly something that we did not expect to occur. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4 GETechSupport

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