Customer Ratings & Reviews

I really like the flexible nature of the shaving heads and the compatibility with the Cleaning Pod. I only dry shave, so it's easy to clean out the debris, but once a month, I can now clean and lubricate it thoroughly. Nice hard case for travelling too!

I bought this when it was a "deal of the day" at a very good price. My feedback: I have been using an older model Norelco razor for probably close to 20 years. Even after replacing the blades, that razor never gave me as close of a shave as this one. I don't know whether it's the blade design or something I'd never really thought about that this model highlights: shaving technique. You can download an app on your phone so you can see real time guidance, but the razor itself also gives feedback when the shave is done whether you had good technique. Out of the box and using it as I've always used an electric razor, I was getting a red icon on the razor indicating my technique needed improvement. After downloading the app, I realized my biggest problem was not shaving my face in circular motions. My next biggest problem was simply not shaving long enough. The app really did help improve my technique and I have a much closer shave now than I ever have had using an electric razor. (I occasionally shave manually and there's no denying that that gives a closer shave.) A few negatives: 1. This is much bulkier than my previous razor. It isn't difficult to handle, but it takes up more space on my counter. 2. This comes with an odd assortment of extras. It's nice that it has a spare set of shave heads (hopefully I'll remember that when I need to replace them), but one thing that has always come with ever other electric razor I've purchased is missing -- a plastic cover to protect the shave heads when not in use. Very odd that this bundle excludes that but includes a "charging base" which seems superfluous when you can just plug the cord directly into the razor. Be aware that this 9000 series razor has slight differences in what's included depending on where you buy it. I like the extra shave heads, but probably won't use the hair trimming attachment since I have a dedicated tool for that. Unfortunately, it can be difficult to find genuine Norelco accessories unless you buy directly from them, and their shipping fee is quite ridiculous. I ended up getting a knock-off cleaning pod from another site. 3. As someone else mentioned, the size of this razor makes it ineffective at shaving between the nose and upper lip. I do use it there but always have some hairs that get missed that I need to remove using a manual razor. To be fair, my previous razor didn't do a good job in this area, either. All-in-all I'd say this is a solid purchase if you like shaving with an electric razor.

Nice clean shave, super easy to use. Charge time is quick the battery lasts for weeks. Have not used the trimming accessories yet but I'm glad they're available

Works as advertised. Best Buy had a great sale price for this outstanding razor. Comes with many attachments, power cord and plug in block. A caring case also compliments this great value. 5-Stars al the way

I have owed morello shavers for longer than I care to say. This shaver is now my best shaver. Works great and gives a very close shave.

I have bought this brand razor several times before and always liked it. After several years of hard use, my old one was starting to have motor issues, so I decided to update. This is a newer and a little more expensive model than I had before, but after suing for several months I'm very happy with it. It shaves closer to the skin and more quickly than the older model making me have a few more minutes to get to work earlier!

I'm honestly really surprised at how poorly this does - full stop. Then consider the price against the performance and I just don't understand why this is what people spring for at all. I have nothing but regret for my purchase and I do not recommend this product. It gets 2 stars because it does indeed shave your face. How well it does it, however, is "poorly" for the most part. It doesn't get as close of a shave as it should (nevermind their "150k cutting actions per minute), it misses whiskers all over the place, it can't get to the edge of anything like under your nose or your side-burns or near your ears (depending how and where your facial hair grows), it gives way more razor burn than I expected with all their "SkinGlide coating" marketing, and it's noisy and sounds like a tiny tractor. I tried it wet and dry and with an electric razor balm. Sucks the same all three ways (but with more clean up if you use a balm). I'm truly at a loss for how this is a good product, let alone one that costs as much as it does (on sale or not). @Norelco, you got me. You got your one purchase out of me and now never again. I've gone back to just using a Harry's multiblade razor, which I'd recommend over this. If you NEED an electric for some reason, maybe travel, go with a $30 something from someone else.

I like the way it glides away on your face no nicks or cuts it's a great product I've had this Norelco product for years over 30 years God bless you and your families

Been using Norelco shavers for many years and this one is the best yet!

Had the cheap 5000 series razor. Which wasn’t the best shave. Bought the 9000 series when it was a “Deal of the Day”. 100 times better at shaving than the 5000 series. Worth the extra money.

Bundle was solid, got it on sale for $100 for that it was a steal. Good everyday shave, cost of replacement blades higher than average for this model so consider that, might be better investing in tier above where blades were half the price of this model. Struggles under nose and on crook of neck, using the attachments are a must for full shave or you have stragglers. Not disappointed at all but not blown away.

It a nice item for the right price, i would recommend this item to anyone.

I upgraded from an older 5000 series expecting more of the same, but was completely surprised how much closer and faster this 9600 shaved, while being quieter as well. It's a great value and am glad I purchased!

Liked the higher number of rotations and a better shave, as well as the extra shave heads included.

Upgraded from an older 9500 series and definitely noticed a closer, better shave. Very good price on sale and with an extra set of blades. Happy with purchase and would recommend.

For this price you can't go wrong with this quality bundle. This shaver gives a great close shave too,very impressed!

I get a good, close shave with this razor and I recommend it. I am not a fan of the pads surrounding the blades; they make it difficult to get into tight places. The battery has good capacity; it will run for several weeks. I find cleaning the razor a little awkward. So I would say it is a good razor, but not perfect.

I have used the lower quality Norelco shavers for years and none have come close to this. It twice as quiet and it shaves even 4 day old stubble like it's nothing. This is definitely for those who want a quality razor

This is the best Norelco razor I have ever owned. Gives me the closest shave I've ever gotten from a Norelco razor and I've used Norelco for many years.

The difference is notable in how close the shave is to 5000x