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Customer Ratings & Reviews

Model:
RZ04-02980100-R3M1
SKU:
6382339
Your price for this item is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 1015 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Kraken Kitty Wired Gaming Headset's superb sound quality and comfortable design, frequently praising its vibrant RGB lighting and customizable features. However, some users noted the headset's weight as a potential issue causing discomfort, and others expressed concerns about the price point and the durability of the connection cable. A few also mentioned challenges with the USB connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,015 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Cord

    Rated 3 out of 5 stars

    Okay product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after around a month of having this item the wires began to twist and become tangled very easily. Even after untangling them the wires were quite damaged. Other than that the sound and mic quality work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Cable Tangling Problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound super good, but the cable is a nightmare. After less than a month the cable was completely tangled to the point that the wire broke and would disconnect and reconnect to my computer. I looked at other Razer headphones in the Best Buy stores and they didn’t have the same type of hard, braided wire like these ones did. Sadly I am unsure how long the headphones will last as the wire seems on the verge of breaking at any time after not even having them for a month. Best Buy only has a return policy of fifteen days after purchase, so I could not even return them if I wanted to. They also hurt my ears really bad sometimes. Other than that, they’re super cute and sound amazing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    An easy favorite!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of razer, though I wasn’t initially sold on the pink. I love that this has a braided cord and is super comfortable to wear. The color has actually has grown on me quite a bit since purchasing and I love it! I hope that they continue to have this product when it’s time for me to get another one!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Not actually a Kraken

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is amazing. Got it for my wife and she loves it. My only gripe is that the standard Kraken that I have for myself is not the same. This is superior in every way to the extent that they shouldn’t even be called the same name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head set for the price and the look is cute.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    I LOVE PINK

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all my other PC peripherals, I bought it for my awful obsession with the color of pink. The only reason I am giving this 4/5 is because it is a little heavier than my RIG 800HX I use for PS4 and PC. But I am in love with the color, the cat ears and all of it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Razor Kracken headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have very good sound quality. I like the design of the retractable microphone. The mute button could be designed better but works once you figure out how to use. The changing light are a fun treat.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset ever!!! I purchased this headset for work, I work from home and the ones I got where giving me headache and they were to uncomfortable but this ones are just excellent they are noice canceling perfect for when I have family members in the house I can hear the people on phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful headset!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset!!! Its works really great! The audio is crisp and clear. The headphones also cancel outside noise to a well extent. The mic quality is also good! I use this headset with my Mac and have had no problems with it so far. The cat ears are also a nice touch to them.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    So many reasons this is so necessary!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset makes this female gamer's soul so happy! The ui to customize it takes a little getting used to, One might say there are too many options? Regardless, so SO many things I love about this, from the light up ears to the hide-away mic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    CUTE GOOD YES

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So cute? YES good sound? YES Razer 3.0 interface? Yes you gota download the softwares! Thx button? You gonna accidently press some times. Volume wheel? Yes Change up those colorful ears! YES you want it? Um thats up to you but YES i got it and i like them soo much!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    no longer works after a few months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it worked well the first couple of months. it’s well taken care of and there’s no damage to the cord; however, it constantly connects and disconnects. i’ve checked forums and i guess it’s a very common issue with the headset. i’ve tried everything to fix the issue and i’m very disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are of excellent quality and well worth the price. they actually had dropped in price and Best Buy did their guarantee price match within the time period allowed. My daughter loves the headphones and the LED lights change colors with her mouse together.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cute and comfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super adorable. Tbh I mainly use this headset for Zoom-school and video editing on my Mac, which doesn't have the software for the cute color changes, but otherwise it's great quality. Looking forward to having some free time to play some games on my PC soon and seeing how it goes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headset, only works for pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product. I did end up returning because I thought the usb would work with xbox. Just like you can plug in a usb keyboard into xbox and it works. But this headset only works with pc. Other than that, I would have kept them but I opted for a xbox kraken headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    To Cute to boot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s super cute I was nervous about buying it because of the price but I love them they are amazing quality the sound is good the mic works better then other headsets I’ve had. It’s worth the money. Definitely would buy them again if anything happened to the ones I have

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones- excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow- flawless buying experience, best price anywhere. Had to give this as an early xmas present to my daughter who says these headphones are flawless...great sound. She already had the drivers installed for the Razer keyboard we bought at Best Buy a couple of months ago.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for well over a year now and I love them. The mic is decent but I opted to use my hyper x mic for gaming and streaming. The sound quality is amazing and I'd get these again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very cute and fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very cute and I love the quality. The only problem I have is really with razer. If you are in the middle of gaming and they drop an update, the headphones seem to magically stop working until you update them and restart your computer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's okay.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cute, but it's not the best. It usually disconnects by itself and makes the rest of my peripherals act up too. I don't know if it's because of Synapse but it's just really annoying when the rest of my stuff disconnect. The sound quality is pretty good though, but I don't think it should be praised much. Sometimes it gets REALLY quiet, I just restart my PC and it's an easy fix. I've also tried connecting and disconnecting it, that fixes the headphone's silence too. It also seems sturdy and it's very easy to clean.

    No, I would not recommend this to a friend