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Customer Ratings & Reviews

Model:
RZ04-02980100-R3M1
SKU:
6382339
Your price for this item is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 1015 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Kraken Kitty Wired Gaming Headset's superb sound quality and comfortable design, frequently praising its vibrant RGB lighting and customizable features. However, some users noted the headset's weight as a potential issue causing discomfort, and others expressed concerns about the price point and the durability of the connection cable. A few also mentioned challenges with the USB connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,015 reviews
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and love the program they comes with it. I wish it had an extra converter for The usb to be able to plug into a regular headphone jack in case your not at a computer .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and cute.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and cute. The Chroma effects is funtabulous! Me likey the ears lights dancing. Good thing I bought this on a lower price. Recommendable. Unfortunate mac does not support the chroma effects.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Hey they are UwU cute but that's it.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many people my headset stopped working just after a month of owning them. The headphones randomly disconnect and reconnect which will freeze the game you're playing, as well it makes a very loud clicking sound every time it disconnects. Some days I will turn on my PC and it will be working fine, while other days it doesn't work at all. I have the full quartz edition line and I have no issues with any of my other products. I previously had the original quartz headset and zero issues. Really disappointed with this headset. You're better off just buying a $20 headset maybe less cute but I promise they will be better. The only good thing about this is Razer support can help you get a replacement it just takes a few weeks for the full process. If you run into this issue like I have seen a lot of people have here is the link to save you the headache, https://mysupport.razer.com/app/contact-support/

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headphones for my daughter and i had to tried them out before. I wasn't sure if I should buy ones for myself but after trying them i definitely will get am other ones for me. she also loved them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer woman's dream headset!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife on her birthday to compliment her growing all Pink Quartz setup and she absolutely loved it! Just remember to pick up the geek squad warranty, because I surely forgot to and eeeek.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money on something else

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headphones ever, it will disconnect from the audio channel if theres a loud bang or explosion in game especially csgo or squad. Headset will cut out and you have to unplug it and plug it in. If its for cosplay like nekomimi (not a furry) go ahead and buy it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Gift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for someone. They loved the cat aesthetic and the quality of microphone/headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Present!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend saw this headset awhile back and absolutely fell in love with it. So, as a special gift and a total surprise, I bought it for her. Now she wears it and uses it whenever she can!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with Nintendo Switch!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YESSS! finally. I got the other one without the ears and it didnt work with the switch, but this one does, Just plug into the dock. If You wanna use it un docked youll need a usb to usbc adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kiddo loves it , only thing I had to do to get it working right was to get a usb c port to usb female adapter for the 2020 MacBook Air . The RGB Lights are bright, which I give it a big plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This were really cute and worked well sadly I didn’t read the description when I bought them for my Xbox and had to return then

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 150$ I spected this headset to last longer but, exactly 2 years from using them and they just stopped working on my pc. The cable would get all tangle and it the paint from the headset started to get off, like peeling. The sound is not the same and it keeps turning on and off when connected.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Horrible - Don't buy because they are cute

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. Heavy, clunky, poor sound quality, made for large heads, ear phones do not close around your ears- they come up at the bottom of your ear so sound is abysmal. I had these for a day and returned them as soon as I could. Do not buy these just because they are cute. If you want to game, these aren't it chief.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it as a gift to my sister and she loved it so far, it may be a little difficult to set up the program to get the customization to the lights going for most people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my sister as an early Christmas present. The associate that I got them from was a really chill dude and I'll definitely be back for my purchase of a Playststion 5 as soon as I can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our daughter loves this! Not only that, when the headset began to fail a few weeks before the warranty expired, Razer sent us a new, identical replacement!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adorable, but meant for PCs, not Macs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute, fun purchase for my daughter. It does NOT really light up and change colors on a MAC, so manage your expectations there. But she loves them!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Got What They Wished For

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday gift for a loved one, which was one their wishlist, so they definitely loved it and understood the specs they were getting. Store pick-up was easy and organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super short so it looks super big on my head. But overall soo cute and able to edit whatever LED modes you want. Wish it was wireless though.

    I would recommend this to a friend
  • Cons mentioned:
    Cord

    Rated 3 out of 5 stars

    kracken headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter really likes but we are having to replace after six months something wrong in wire

    No, I would not recommend this to a friend