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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 407 reviews

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Rating by feature

  • Video Quality

    Rating 4.8 out of 5 stars

  • Mobile App

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Starter Set with Battery Doorbell and Indoor Cam for its outstanding video quality and overall performance, noting the clear picture it provides. Many find it easy to use, with a straightforward setup process. While the battery life exceeds expectations, some customers have experienced connectivity issues with the doorbell camera.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 407 reviews
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Your home’s security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and most affordable option when moving into your first little home. We just got a new place and purchased a ring camera for safety measures and I honestly couldn’t be happier. It exceeded my expectations as far as battery life. It does need to be recharged but it’s so easy to pull out and charge. The battery lasts a long time, and it notifies you ahead of time when it’s running low. We got a bundle which included a camera for the inside of your home, and I placed it in the living room facing the hallway. When we’re on vacay, it gives me a peace of mind that I’m able to check the inside of my home as well. Must buy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Setup

    Rated 4 out of 5 stars

    Helps keep an eye on my home even when away

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ring doorbell. The setup was super simple, the battery life is great even in the winter, and I like how I can communicate with guests even while I’m away. The only downside is it doesn’t always capture motion, leaving some events unrecorded. It’s great to just keep an eye on the front door, but I wouldn’t use it as a standard security camera

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    RING IS THE WAY TO GO !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best door bell I have used thus far. I before tried the Kangaroo doorbell and let me tell you that was a complete disaster. It was constantly not picking up the WiFi and the sensitivity was outrageous on the motion detection! But this ring is a perfect fit for me and my household and not to mention the indoor camera is phenomenal! Thank you for this great product, I look forward to purchasing add ons in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ring camera set saved me 2000 dollars. It works amazingly. I have 1 for my home and my parents. A very good investment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Ring door

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear videos , alerts are on time! Love that I am able to charge instead of using batteries

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love our ring!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So simple. Best but always masked things do easy to buy and install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and easy to use. Has helped capture all the important information we need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid purchase!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deal on this bundle. It works exactly as it should and keeps me updated on the safety of my home and also catches some sweet memories every now and then

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring Camera are the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera work great, and has amazing resolution. I actually got a great sale price on this bundle. Highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this camera. Gives me piece of mind knowing i can view my home inside and out in real time.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Camera monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome work perfect for the home great images love it

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Clear view

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see clearly now! I love the clarity of my videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful for my new home and keeping my family safe! I also enjoy the neighborhood group that comes with the ring!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell camera and indoor camera. Wish the doorbell did a removable battery in this model though. Other than that it works great.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Kaycee.

      Thank you for taking the time to share your experience with us. We understand the importance of having a solid charge on your Ring Battery Doorbell and Ring Indoor Cam so that you are able to have a longer time between charge cycles. Having longevity in a battery-powered security device, such as the Ring Battery Doorbell, is crucial when it comes to monitoring your home, especially if you are away for long periods of time. We can definitely provide you with more information regarding the concern mentioned in your review.

      It sounds like the device is not performing as expected. With the Ring Battery Doorbell, the device has a irremovable battery, which requires the device to be unmounted to be charged. We have other doorbells with a removable battery, such as the Ring Battery Doorbell Plus and Ring Battery Doorbell Pro.

      If any additional information is needed regarding your Ring Battery Doorbell and Ring Indoor Cam, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!

      Thank you,
      Miyuki from Ring. Ring

  • Rated 3 out of 5 stars

    Ring starter kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 4 other door ring bells before which works great. But this one in the starter package did not had the resolution of the others plus have a fisheye effect that is annoying.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Carlos.

      Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Battery Doorbell and the Ring Indoor Cam to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Battery Doorbell and the Ring Indoor Cam are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the video quality concern you mentioned in your review.

      It sounds like the device is not performing as expected. We are happy to share some tips with you for troubleshooting why your Ring device may be experiencing issues with video quality. If your phone or tablet has poor service or internet, it could be affecting "Live View" or your video downloads. Try turning Bluetooth off, then open "Live View" or view a recorded Ring video. Poor wifi can often cause Ring device issues, including video quality. We recommend following these steps in the Ring app: Tap the top menu (☰), then "Devices." Choose your device. Tap the "Device Settings" tile. Tap "Device Health." Under the "Network" section, you'll see your device's "Signal Strength." If your "Signal Strength" (RSSI) is amber or red, your Ring device likely has a poor connection to your location's wifi. Reboot your Ring doorbell or camera by following these steps: Open the Ring app. Tap the top menu (☰), then "Devices." Choose your device. Tap the "Device Settings" tile. Tap "Device Health." Scroll down and tap "Reboot This Device." Wait a few minutes for your device to reboot.

      We invite you to reach out to our community if any additional information is needed regarding your Ring Battery Doorbell and the Ring Indoor Cam. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.

      Thank you,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Battery life, Ease of use, Video quality

    Rated 5 out of 5 stars

    From Door Knocks to Digital Magic !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I'd fall in love with... a doorbell. But here we are. I bought the Ring Battery Doorbell from Best Buy after a suspicious number of “package disappearances” turned me into the neighborhood detective (minus the trench coat). From unboxing to installation, the whole process was smoother than my aunt’s famous mac & cheese. No wires, no drama , just snap, sync, and BOOM. I became the all-seeing guardian of my porch. But here’s where Ring really shines: The first time I caught a raccoon trying to make off with my Amazon box on camera, I knew I had made the right choice. Crystal-clear video, instant motion alerts, and a speaker that made me sound like a superhero talking from the clouds: “Hey, buddy. Wrong address!” Battery life? Solid. App? Intuitive. Peace of mind? Priceless. Shoutout to Best Buy for having it in stock and getting me set up in a flash. Customer service was on point and even gave me tips to maximize battery life. Final thoughts: If you're tired of guessing who’s at the door (or what’s crawling up your steps), get this Ring doorbell. It doesn’t just watch your door, it owns it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Video quality

    Rated 5 out of 5 stars

    Ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great. Notifies me when I have a package or when a person is at the door. Great video quality day and night and very clear audio.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Nice Ring Camera to Start!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the Ring Starter Set with the Battery Doorbell and Indoor Cam, and it’s been super convenient. The doorbell was really easy to set up, and the video quality is surprisingly good even at night. I like that it runs on battery since I didn’t have to deal with wiring. The indoor cam is small but works great for keeping an eye on things when I’m not home. The app notifications are fast and reliable. Overall, it’s a solid starter bundle if you want to improve your home security without spending too much time installing everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Has an easy setup. No issues after installing.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Video quality

    Rated 5 out of 5 stars

    Great Innovation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring Doorbell has been a game-changer for home security. The video quality is clear, even at night, and the motion alerts are fast and accurate. I love being able to see and speak to visitors from anywhere using the app. Installation was simple, and the features are well worth the price. Highly recommended!

    I would recommend this to a friend
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