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$899.99

Customer reviews

Rating 4.7 out of 5 stars with 2280 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers often highlight the ROG Ally X's overall performance, improved battery life, and ideal balance of portability and power as key strengths. The device also receives positive feedback for its screen quality, game compatibility, storage capacity, ample RAM, efficient heat dissipation, and acceptable noise levels. While the device is considered a bit heavy, the primary concern appears to be the user experience with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,280 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best value for money in the handheld market.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned it currently own more than my share of handheld gaming devices. Started with the Switch OLED, then the Steam Deck OLED, the Ally Z1E which I returned due to battery life and other issues. Currently I have the above mentioned Switch OLED, the Lenovo Legion Go, the ROG Ally X, and recently the MSI Claw 8 ai+. I haven't had enough time to properly review the Claw 8 so for right now at least the Ally X is still king. It's exactly what a windows handheld gaming PC should be. The software is by far the best of any device I've owned. The device just works. The ergonomics are great, especially with a Killswitch case. With the Z1E and 24gb of ram it's able to run most anything I throw at it. The only downside I've found is the screen size. Don't get me wrong, the VRR is great and the colors are punchy and bright. 7" just isn't enough for my eyes. Hence the acquisition of the Claw 8 ai. Remains to be m seen which between the two will come out on top. But if you're in the market for a handheld, and given the fact that the claw 8 is virtually impossible to find, you can't go wrong with the Ally X. Especially if you can get it open box ;)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Cant play new Forza Motorsport

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: It's fast for a handheld, great performance and market leader in the segment for sure. It run windows which offers at least the ability to attempt to play some games that are simply not available on the steamdeck - aka Forza Motorsports. Great NVMe performance / watt - and optional ability to swap it if you want to get even better nvme drive. Overall I liked this device but I only bought it to play 1 game mainly and it can't... Out of a last ditch effort I ran the cloud restore, which worked amazing - love how easy it is to deploy a fresh OS on this as well. Great BIOS and feature rich device. The Bad: I bought this because in store demo of the orignial Ally showed it playing Forza Horizon 5 - which worked awesome and I mainly play Forza Motorsport on my PC so grabbed this to add some racing in a more casual setting - but unfortunately, as powerful as the device is, it's not enough for Forza Motorsport. I don't think this is a Ally X specific issue as it is a 780M/AMD driver problem - which I get. So I will be returning as was main use case to replace my Steamdeck. Hopefully the nVidia new handheld will be powerful enough, fingers crossed! The Ugly: Arrived brand new with seal cut - seems to have been tampered with before I ever got it in the mail - needs better quality control perhaps? Left trigger also stopped working, the spring mechanism seems to be an issue.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you for sharing your feedback on the ROG Ally X, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2407034851-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded our first rog bought last month and it has been the best purchase. Longer life, more visually appealing, larger memory, and overall an amaxing upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, great battery life, I think this device would be even better if the SO were better optimize to handheld form factor.. but hey, this isn't on ASUS .. But, ASUS should at least include a case... It's $799. C'mon Asus

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it is works great, no complaints, picture and battery are noteworthy. Coolest mini computer ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love This Thing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the original Ally since around Christmas and this is definitely an upgrade. The boost in the ram is noticeable in how much faster load screens are. I also love the color. Oddly the only games I have trouble with are some of the slightly older lego games, for some reason they just keep stuttering and stalling. The changes in the layout really do make it more comfortable to hold and the device itself has a bit more grip to it. I put a 4tb ssd in it (which was ridiculously easy) and I'm set!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS ROG Ally X – Powerful, Portable, and Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the ASUS ROG Ally X for a while now, and it’s honestly one of the best handheld gaming devices I’ve owned. The performance jump with the Z2 Extreme chip and 24GB RAM is immediately noticeable — games load fast, run smooth, and stay stable even on higher settings. The 120Hz display makes a huge difference for fast-paced games, and the upgraded battery lasts longer than the previous model, so I’m not constantly having to plug it in. The build quality also feels premium; the buttons, sticks, and overall design feel solid and comfortable for long sessions. Windows handhelds can be hit or miss, but the Ally X balances power and portability better than most. It’s basically a full gaming PC in my hands, and it’s handled everything I’ve thrown at it so far — indie games, AAA titles, emulation, and cloud gaming. If someone wants a handheld that can actually replace light-to-medium desktop gaming, this is the one I’d recommend. Great device, great performance, and definitely worth the upgrade. I also got the best performance on Elden Ring Nightreign when playing on this awesome handheld.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Convenient and portable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming device. I’ve been using the ally x for a little less than a year but I wouldn’t have picked any other system. I love the performance and being able to game on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Handheld Gaming Experience!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased my Ally X a few weeks ago and I'm obsessed! I was going back and forth between the Ally X and the Steam deck, but ultimately settled on the Ally for its performance, comfortable controls, and the fact that it just looks cool. You can easily access and switch between steam and Xbox games without downloading different apps. I play POE 2, Elden Ring, and play cloud based games with no issues! Plus, it's very simple to tinker with the settings depending on what you value when gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good for gaming on the go

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice for gaming on the go. Has good specs and games run at an average performance. Display is good and the device is not uncomfortable to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My Favorite Handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The first ROG Ally was my favorite handheld. I did own every one of the most recent handhelds until my apartment caught fire. This device gives me the ability to download more games and show them to run smoother because of the increase in memory. The jump from 16gb to 22gb, plus the increase in memory speed makes this handheld a beast. Now, this isn’t just coming from a fan boy. I’ve been an IT professional for about twenty years. This gives me a small computer I can transport just about anywhere when needed. Also, if you know how to install Steam OS, you can get a similar interface to the SteamDeck.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Very good handheld. Won't regret it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent device. Very simple to use. Windows is not much of a hassle as others would have you believe. Its very capable, the screen is amazing, storage is decent and believe me when I say that having it will make you game more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Rog Ally X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible , I literally love everything about it , I bring it litrally everywhere and I have my complete computer with me. Couldn’t ask for anything better

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Beautiful experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been my favorite AAA games on this bad boy on the go and i hardly miss my PS5, dont be fooled by all these youtubers being by Valve dismissin just because it runs windows, most of them are being paig by Valve. yes there are few things you have to do maximize your experience but its not rocket science. Just turn off the widgets on windows 11. I dont even bother with armory crate because it will take you down some real complicated control mappin stuff. Just start your favorite games from the Steam app and you will be fine. Im currently playing Elden ring, RDR2, witcher 3. They all run buttery smooth, love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Rog Ally X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus did a great job at upgrading to this model from the OG. Battery life is amazing and Hardly feel like I have to charge it between sessions. Really happy that they went with all black for the plastic being that it ages better and shows less wear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Rog Ally X is king

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome handheld gaming pc. Best over in performance, weight, screen size, visuals, battery life, etc. Easy beats any other handheld out there.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Best Windows Handheld

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It is a fantastic Windows handheld device. Great battery life, great ergonomics, and good performance. Amazing cooling system, much improvement form the original and still has room for improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Best handheld ive had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been playing the Ally X for couple weeks now, and i love it. Best Christmas present ive gotten myself. I havnt even touched my consoles since this device does it all. Recommend for anyone that likes to play on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving the Ally X!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance of the Ally X blew me away. It seemed like anything I threw at it, the X handled it with ease. I also docked it while on vacation and it was fantastic!! I would recommend this device to anybody who is interested in a mobile gaming experience that can also become a sit down console for most games.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beast of a handheld. I am playing AAA games no problem. The battery life is good, picture quality is good. It's all around a fantastic device.

    I would recommend this to a friend