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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 693 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the excellent picture quality and the ease of setting up the 55" Class Plus Series QLED 4K Smart RokuTV. The updated version also delivers excellent black levels. However, some customers have reported occasional connectivity issues with the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 693 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Lots of bang for the buck.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture great sount quality. It also turns on quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice television and changing app channels is very quick and smooth. My only complaint is the guide for live television, I’d like a banner on the bottom of screen for a guide and be able to watch a program at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku 55" TV from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great TV . Best Buy is providing the best price and best service !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best prices on top notch appliance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deals , I love shopping with Best Buy especially the outlet you never know what steal you may get on a deal :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Tv for Xmas and HouseWarming gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 55 inch Roku TV for my sister in law for a house warming gift. Had Geek Squad mount it above Fireplace and have the wires hidden. Great Job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good TV with a lousy sound system. With sound bar you have to crank it up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ads everywhere and you can't disable them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Android App is now displaying ads. Unacceptable. I BOUGHT this TV. I turn off Home Screen items, ads really, and they just make new ones that need new opt outs. Do not buy Roku products. This was my final Roku purchase and I regret it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply made, or destroyed by delivery personnel?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in in and screen was totally cracked. Not even able to produce a cracked picture. Returned it immediately.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Black level, Picture quality

    Rated 5 out of 5 stars

    So far I am very impressed.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    full array local dimming is definitely worth it, it makes the blacks so deep, and the sound on it is incredible which I was not expecting since I'm used to the crappy sound you usually get with a flat screen. Anyways, shout-out Tom's hardware for the solid recommendation for someone on a budget. If you are looking for a mid-range 4k TV that wont break the bank but still has good picture quality and performance, look no further. Glad i spent a bit more and got this over hisense.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great TV but a few quirks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I'm very pleased with my 55" Roku Plus TV purchase. The brightness is stunning, picture is vivid and the clarity is very good. I wasn't concerned as much with the speakers because I'm using a TCL Alto+ 8212 soundbar. Although the sound is great, some additional Sound Settings would be very helpful. Two that I wish it had is Sound Leveling- some shows/movies are kind of quiet and ads are immensely loud; other is Clear Voice or an equivalent as some preset equalizer setting. The TV seems to be well manufactured and came very well packed. I've noticed a couple of quirks happening after using it for six weeks. One morning after just turning it on, it lost internet connection. When I tried to set it up again, it wouldn't list my Wireless Network. It stated that if the Network is Private, it might not show. I turned the TV off for 10 mins and on again, internet was fine. The other just happened today, Netflix just stopped playing in the middle of a movie. It stated that Netflix needed to be re-started. I've had to restart my TV or streaming device before but never the app itself. I also had some problems after a software update and it wanted me to Pair my remote again. I had to confirm which version by selecting a picture but couldn't get it to pair. My remote had a checkmark and just continued using it. It came up again and I literally had to hold the remote within 2 inches of the sensor before it would pair again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love Roku Interface, HDMI Issue Solved

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Roku interface and menus, far superior to other brands. I like having a single, small, and rechargeable remote. Picture in 4k looks fantastic, appreciate the local dimming. Works well with XBOX. I had difficulty getting my Onkyo connected via HDMI ARC, TV would not detect an input signal. I had to use the third HDMI connection option on the menu. The issue was resolved with a better HDMI cable 4k 60hz that enabled the superior auto connection option.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Excellent Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality! Seamless plug and play setup. The remote seemed too simple but we are 100% streamers and it’s all we need. Sound quality was fine but added a Roku wireless sound bar and it’s even better. Well worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Bluetooth TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV came with easy to attach feet. I love the Bluetooth feature and how easy it is to cast to the tv from my iPhone. Works great with headphones too. Good picture and sound, plus many features I haven’t tried yet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great mid-range TV for streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 55” Roku Plus Series QLED TV for $500. Overall, this is a great TV for streaming 4K content. The image quality is what I expected for mid-range TVs at this price and I feel confident in my purchase. PROS: Built-in Roku OS. This is the most obvious reason for purchasing the TV, but it is quite important. Roku OS is the best smart TV platform in my opinion as it doesn’t shove ads in my face like FireTV or Chromecast, and Roku won’t just drop support for it after 3-4 years like other built-in smart TV OS (looking at you, Samsung). The user interface is responsive and very simplistic, setup is easy and anyone can find the apps they’re looking for without issue. The voice remote can also find any content you’re looking for with a single button press. As this TV was designed by Roku itself, an American company, I don’t have any privacy concerns that I may have from buying comparable TVs from Chinese companies like Hisense or TCL. The TV gets pretty bright. I have no issues seeing the image clearly in well-lit rooms. This means the TV looks great in HDR with support for Dolby Vision. The QLED panel layer also makes the TV quite colorful and vibrant in Marvel’s sci-fi movies and games like Mario Kart. CONS: Not the best TV for gaming. No 120 Hz or VRR support for newer PS5 or Xbox Series X consoles (to be fair, those features are hard to find at this price point). New consoles do not look bad on this TV, but there may be better alternatives depending on your budget. Nintendo Switch and older consoles still look fine as they do not utilize these features. However, gaming mode MUST be turned on for acceptable input latency, at a slight loss of image quality. There is a very noticeable blooming around bright white-on-black objects such as subtitles. This can be reduced by turning down the full array local dimming setting, but results in an overall loss of contrast as the black colors turn more gray. The stand feels very cheap and unstable. I felt as if I stripped both the screws and my screwdriver trying to attach the two legs of this TV. The TV is fairly stable under its own weight but I would definitely prefer if the legs had less wiggle room. Some settings are VERY hard to find. I’ve read this TV supports motion smoothing and fine-tune color calibration, but I can’t find the settings anywhere. Roku’s website states some settings can only be adjusted in their smartphone app, but I can’t find the settings in the app either because Roku’s own guide asks me to click a ‘more’ button that isn’t there. I would appreciate if Roku could patch a software update that allows me to adjust all advanced TV settings from the TV itself.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Andrew, we're so grateful to receive a great review like yours and want to thank you for taking the time to share your thoughts with us! Unfortunately, the Roku Select and Plus series TVs are not equipped with motion smoothing. We appreciate your feedback about the display, TV legs, and pictures settings. We will be sure to pass your comments along to the product team.

      Thank you again and Happy Streaming!
      Roku Customer Advocate roku

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Amazing pictures and sound!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent display, colors are wonderfully rich, and I was extremely surprised by the sound! In the past I've had to install sound bars on other flat-screen televisions, so I ordered a Roku wireless sound bar when I ordered the television. Upon hearing it, I never opened the sound bar box - returned it to BestBuy. Previously used the external Roku plug-ins. This model, like all that are Roku-embedded, have "cards" on the screen for any external sources. It was so nice to simply click on the Blu-ray card, just like I would if loading Netflix or any other app, and have it work seamlessly. Same with an external antenna using coaxial cable - just click on it and an awesomely detailed menu pops up! No more having to change the media source and trying to remember which HDMI port to select! Easy set-up.... 10 minues max. I would HIGHLY recommend! Ordering two more to replace five year old flat-screens with external Roku units!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good however mine froze up within the first month.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in every way, however it has froze up three times already!?! I've owned my 55" Roku Plus for less than two months and the freezing happened when using the 'What to Watch' feature. Great picture and lots of pre-installed apps. The Roku Soundbar and Subwoofer is a great pairing with the TV as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great TV! Super easy setup.Colors needed an adjust

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great TV! Super easy setup and very easy to navigate once one is set up, with access to a lot of TV apps (e.g we added the On Demand Korea app) It has all the regular apps such as YouTube, Hulu Amazon prime etc. Great depth of sound and pictures are nice and clear! Only thing that needed toning down was color (red) in particular was too vivid. Definitely better than a regular HD TV but not as clear as an OLED or mini QLED). I understand the Roku Pro series has mini QLed. Very good Way Fi strength and pickup in our basement. I understand it has WiFi 6 built in.

    I would recommend this to a friend
  • Pros mentioned:
    Black level, Picture quality

    Rated 5 out of 5 stars

    Awesome all around TV. Well worth the wait.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been watching and waiting for this Roku brand of products to come about. Definitely worth the wait. Picture is awesome. Vivid colors and deep blacks. 4k programs are stunning. Other reviews with negative picture quality issues are missing something. This television is simply incredible for the price. Built in speakers are sufficient, most other manufacturers are lacking. I do have this coupled with a premium sound system, so set speakers were not a priority. Absolutely no problems setting things up and would recommend checking this out. Five stars all around.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Love my Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am now a dedicated Roku TV customer. The quality of the product and the user friendly features are outstanding. For individuals who love streaming this is the go to TV. The interaction works great and the Roku system is amazing. The ease of use, the quickness of the TV in performing commands is outstanding. I also play video games on my Roku and enjoy every moment. I plan on changing all of my TV’s to Roku! I also love the built in speaker system it has. Placed where they use to be and works extremely well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Fabulous Black Friday purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Roku TV! It arrived quickly and was a breeze to set up. I’m tech challenged and setting it up was easy even for me. Beautiful picture and sound!

    I would recommend this to a friend
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