Customer Ratings & Reviews

I love my TV!! It’s everything I wanted!! Thank you!!!

The pictures is awesome easy to install and lite to carry

Excellent picture great sount quality. It also turns on quickly.

It’s a very nice television and changing app channels is very quick and smooth. My only complaint is the guide for live television, I’d like a banner on the bottom of screen for a guide and be able to watch a program at the same time.

The guy who helped me was very helpful and was telling me about the different tvs and witch one was better and had patience with me and gave my kids juices and I bought the tv and speaker I wanted

This is the perfect family TV! We love that we can all gather around it with no viewing difficulties!

This is a Great TV . Best Buy is providing the best price and best service !

Bought a 55 inch Roku TV for my sister in law for a house warming gift. Had Geek Squad mount it above Fireplace and have the wires hidden. Great Job!

Great deals , I love shopping with Best Buy especially the outlet you never know what steal you may get on a deal :)

A good TV with a lousy sound system. With sound bar you have to crank it up

Android App is now displaying ads. Unacceptable. I BOUGHT this TV. I turn off Home Screen items, ads really, and they just make new ones that need new opt outs. Do not buy Roku products. This was my final Roku purchase and I regret it.

Plugged it in in and screen was totally cracked. Not even able to produce a cracked picture. Returned it immediately.

full array local dimming is definitely worth it, it makes the blacks so deep, and the sound on it is incredible which I was not expecting since I'm used to the crappy sound you usually get with a flat screen. Anyways, shout-out Tom's hardware for the solid recommendation for someone on a budget. If you are looking for a mid-range 4k TV that wont break the bank but still has good picture quality and performance, look no further. Glad i spent a bit more and got this over hisense.

Overall, I'm very pleased with my 55" Roku Plus TV purchase. The brightness is stunning, picture is vivid and the clarity is very good. I wasn't concerned as much with the speakers because I'm using a TCL Alto+ 8212 soundbar. Although the sound is great, some additional Sound Settings would be very helpful. Two that I wish it had is Sound Leveling- some shows/movies are kind of quiet and ads are immensely loud; other is Clear Voice or an equivalent as some preset equalizer setting. The TV seems to be well manufactured and came very well packed. I've noticed a couple of quirks happening after using it for six weeks. One morning after just turning it on, it lost internet connection. When I tried to set it up again, it wouldn't list my Wireless Network. It stated that if the Network is Private, it might not show. I turned the TV off for 10 mins and on again, internet was fine. The other just happened today, Netflix just stopped playing in the middle of a movie. It stated that Netflix needed to be re-started. I've had to restart my TV or streaming device before but never the app itself. I also had some problems after a software update and it wanted me to Pair my remote again. I had to confirm which version by selecting a picture but couldn't get it to pair. My remote had a checkmark and just continued using it. It came up again and I literally had to hold the remote within 2 inches of the sensor before it would pair again.

Love the Roku interface and menus, far superior to other brands. I like having a single, small, and rechargeable remote. Picture in 4k looks fantastic, appreciate the local dimming. Works well with XBOX. I had difficulty getting my Onkyo connected via HDMI ARC, TV would not detect an input signal. I had to use the third HDMI connection option on the menu. The issue was resolved with a better HDMI cable 4k 60hz that enabled the superior auto connection option.

I purchased the 55” Roku Plus Series QLED TV for $500. Overall, this is a great TV for streaming 4K content. The image quality is what I expected for mid-range TVs at this price and I feel confident in my purchase. PROS: Built-in Roku OS. This is the most obvious reason for purchasing the TV, but it is quite important. Roku OS is the best smart TV platform in my opinion as it doesn’t shove ads in my face like FireTV or Chromecast, and Roku won’t just drop support for it after 3-4 years like other built-in smart TV OS (looking at you, Samsung). The user interface is responsive and very simplistic, setup is easy and anyone can find the apps they’re looking for without issue. The voice remote can also find any content you’re looking for with a single button press. As this TV was designed by Roku itself, an American company, I don’t have any privacy concerns that I may have from buying comparable TVs from Chinese companies like Hisense or TCL. The TV gets pretty bright. I have no issues seeing the image clearly in well-lit rooms. This means the TV looks great in HDR with support for Dolby Vision. The QLED panel layer also makes the TV quite colorful and vibrant in Marvel’s sci-fi movies and games like Mario Kart. CONS: Not the best TV for gaming. No 120 Hz or VRR support for newer PS5 or Xbox Series X consoles (to be fair, those features are hard to find at this price point). New consoles do not look bad on this TV, but there may be better alternatives depending on your budget. Nintendo Switch and older consoles still look fine as they do not utilize these features. However, gaming mode MUST be turned on for acceptable input latency, at a slight loss of image quality. There is a very noticeable blooming around bright white-on-black objects such as subtitles. This can be reduced by turning down the full array local dimming setting, but results in an overall loss of contrast as the black colors turn more gray. The stand feels very cheap and unstable. I felt as if I stripped both the screws and my screwdriver trying to attach the two legs of this TV. The TV is fairly stable under its own weight but I would definitely prefer if the legs had less wiggle room. Some settings are VERY hard to find. I’ve read this TV supports motion smoothing and fine-tune color calibration, but I can’t find the settings anywhere. Roku’s website states some settings can only be adjusted in their smartphone app, but I can’t find the settings in the app either because Roku’s own guide asks me to click a ‘more’ button that isn’t there. I would appreciate if Roku could patch a software update that allows me to adjust all advanced TV settings from the TV itself.

TV came with easy to attach feet. I love the Bluetooth feature and how easy it is to cast to the tv from my iPhone. Works great with headphones too. Good picture and sound, plus many features I haven’t tried yet.

Excellent picture quality! Seamless plug and play setup. The remote seemed too simple but we are 100% streamers and it’s all we need. Sound quality was fine but added a Roku wireless sound bar and it’s even better. Well worth the price!

Excellent display, colors are wonderfully rich, and I was extremely surprised by the sound! In the past I've had to install sound bars on other flat-screen televisions, so I ordered a Roku wireless sound bar when I ordered the television. Upon hearing it, I never opened the sound bar box - returned it to BestBuy. Previously used the external Roku plug-ins. This model, like all that are Roku-embedded, have "cards" on the screen for any external sources. It was so nice to simply click on the Blu-ray card, just like I would if loading Netflix or any other app, and have it work seamlessly. Same with an external antenna using coaxial cable - just click on it and an awesomely detailed menu pops up! No more having to change the media source and trying to remember which HDMI port to select! Easy set-up.... 10 minues max. I would HIGHLY recommend! Ordering two more to replace five year old flat-screens with external Roku units!

Good in every way, however it has froze up three times already!?! I've owned my 55" Roku Plus for less than two months and the freezing happened when using the 'What to Watch' feature. Great picture and lots of pre-installed apps. The Roku Soundbar and Subwoofer is a great pairing with the TV as well.