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Customer reviews

Rating 4.3 out of 5 stars with 924 reviews

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  • Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 924 reviews
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Great looks good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying my new refrigerator. I am coming from a standard depth freezer on top 30 inch wide model from Kenmore. While this product is a bit smaller, The freezer is much larger. The fridge space is adequate, you won’t be able to hold any more than 2 gallons of milk at a time which has been an adjustment. But I enjoy having fresh produce directly in my face versus having to get down on my hands and knees to the floor. Styling is incredible, the fridge looks beautiful and works great. Some people had warned that fridge would be loud, I found that this is much quieter than I had anticipated.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Spacious

    Rated 5 out of 5 stars

    Nice small fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for limited spaces, like for an apartment, a mancave or as an extra fridge for a large family. 17.5 Cu. Ft. is not a lot of room as it fills quickly. Looks great, good functional design and it runs quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Stylish Look To My Kitchen!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Always wanted the French door style. Now I have one! The stainless steel look goes with all my other appliances now! No complaints on anything. Capacity is great! Love the freezer size too! It’s quiet and sleek looking!

    I would recommend this to a friend
  • Cons mentioned:
    Limited space

    Rated 4 out of 5 stars

    Beautiful but small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge, looks beautiful and get lots of compliments. I love the sensor that reminds you to close the door and everything has been kept really fresh. The only qualm is the space is extremely limited if you have a lot of tall items that need to fit like a 2 liter pop or juices. I can only fit in 4 total, 2 on either side of the door. I guess it doesn’t help that the space I have for the fridge was so small I had to get a counter depth fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    Ice Ice Baby

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. It’s a bit on the small side but that’s what we needed for our kitchen. The ice maker works well. Food stays cold/frozen. It’s very easy to change temperature and move draws around and all that. Very happy.

    I would recommend this to a friend
  • Cons mentioned:
    Noisy

    Rated 4 out of 5 stars

    Looks great, a little loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did read tons of reviews on this refrigerator before making this purchase. I understood that it was a bit loud, and it is. It hums and the ice maker is very loud when dropping ice from the mechanism within the machine. I bought it more for the size and the look. It looks very sleek, modern, simple and I LOVE that there is no messy ice maker or water dispenser in the door. My biggest pet peeve about modern refrigerators. Plenty of storage for our empty nest...happy to have this size as an option.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 4 out of 5 stars

    Really nice streamline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect size the only one that would fit in our space Works great looks good No water spigot and ice is slow but all around great piece We e had it 3 weeks now

    I would recommend this to a friend
  • Cons mentioned:
    Noisy

    Rated 4 out of 5 stars

    A little noisy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I've had this refrigerator for about a month now, and I like it for the most part. On the issue that I had was that my filtered water pitcher would not fit on the shelves, I ended up removing the middle shelf, and adding some smaller shelves to the bottom one. The other issue that I have with it is that it can be a little noisy at times. usually when it kicks on to cool you can hear it running, and when it kicks off and makes a faint thud. other than those couple of little things, it's a beautiful refrigerator, and it stays nice and cold!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a small sized place and bought this to replace an aging unit and absolutely love it. The size is perfect and lines up perfectly with my counter depth so it doesn’t stick out in my small kitchen like a sore thumb. The fridge shelves are highly customizable which is great especially when working with a smaller fridge. The only negative for me would be the lack of ability to hold higher objects like soda bottles, beer bottles, etc without losing one shelf because you would need to take out a whole upper or middle shelf to have the necessary height capacity to store them. Aside from that would highly recommend as it is a beautiful appliance at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    True Counter-depth frenchie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our purchase. Our kitchen is very narrow so we needed a counter-depth fridge yet wanted the one with french doors. This met our criteria. It also has so much interior spaces and for a family of four, this serves us well.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Spacious

    Rated 5 out of 5 stars

    Perfect Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator!! This is perfect for anyone that has limited space in their kitchen. It’s so quiet,sleek, beautiful & perfect. Very spacious & holds a lot. Great for a smaller family. So happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Spacious

    Rated 5 out of 5 stars

    Love the Look.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator looks great and fit perfectly in my kitchen. I read reviews that this refrigerator was loud and a little apprehensive about purchasing it. I'm happy to say it is quieter than my old refrigerator and I barely hear it. Love it especially the counter depth.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Excellent counter-depth refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect fridge for my seaside condo.It is modern and sleek looking. I love the french doors and the freezer on the bottom with ice maker is so convenient. It is energy efficient and much quieter than my previous fridge. Also, the temperature controls are easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Limited space

    Rated 4 out of 5 stars

    Could have improvements

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great if you are in a bind and nothing else works in terms of size. I really hate that my space could not fit some of the bigger models. But you gotta do what you got to do. My number one pet peeve with this refrigerator is it’s very difficult to fit gallons of milk/sauces/dressings in the door and maximizing space there. Also the freezer is super small. Would only recommend this to a young couple with no kids or a single person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Motorhome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge to replace our broken pile of junk Norcold in our motorhome. It works great and looks amazing in the space! Width and depth fit perfect had to make some modifications to fit it for height but if you are handy not a hard job. Actually fits through door of our motorhome if you remove the fridge doors and put them back on with no problem. We have a class A Itasca Meridian. For the first time in 10 yrs we actually have cold food and even ice in the freezer! Lots of room compared to traditional RV fridge. Worth the effort to swap it and ALOT cheaper than replacing it with another nevercold!! Picture attached we still need to redo the bottom trim that was modified and I use a baby latch to secure doors while driving.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 4 out of 5 stars

    Good looking for a small fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a double door fridge but my kitchen space is so small that doesn't fit the standard French door fridge. Found this one and look nice on my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    All the Fancy Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously had one of the old fashioned no-frill top freezer bottom refrigerator types due to space constraints, but I really wanted a modern one with all the nice features. This one fits in the tight quarters, but has all the features that the bigger ones do. The ice maker works great, and it's wonderful to have food at eye-level instead of having to kneel down on the ground to rummage around. This makes it easier to take stock of what we have, eliminating a lot of food waste. LED lighting saves energy, as does the "Eco" button. The "Power Freeze" and "Power Cool" features help to cool things down quickly. Lots of different compartments and shelves on the doors, as well as a two-tiered freezer below keep things well organized.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer issue

    Rated 1 out of 5 stars

    Freezer doesn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer has given us trouble since the first week, but at first we were able to fix it by power cycling. A month before our one-year warranty ended, we noticed the freezer was warm even though the temperature sensor read -2. We called Samsung on Sept. 10 (our warranty ended Sept. 30), and they scheduled a repair, which was delayed until Sept. 25. They replaced the electronics given what they had on hand instead of assessing the issue. By the time we were able to get ahold of Samsung to schedule a followup, it was a few days past warranty, so they refused to cover it. It seems this is a common problem with Samsung fridges, and the cost to fix it can be more than the cost of the fridge. I hate to throw out a one year old fridge with brand new electronics, but it's pretty useless, and even if we get it fixed, the cooling system could break again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Bernice, I see you are having issues with your Samsung Refrigerator freezer not working. I know that must be alarming but I have good news. Your unit's warranty cover the sealed cooling system for five years. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143831376. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Samsung French Door Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge to go in our condo we are selling. It has a great look and functions well! We do not have the ice maker waterline set up yet so no comment on that. However, for it's size and being a countertop depth fridge, we have been able to store everything we had in our larger old side by side plus have room for frozen pizza in the freezer! With a family of 5 that's a lot of food. It got cold very fast, so we were able to transfer everything over in less than 4 hours. It also has a warning when you may have left the doors open, useful with the kids! We have been very pleased with it.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer issue

    Rated 1 out of 5 stars

    Broken freezer, water damage to floors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our freezer stopped working within the 1 year warranty and Samsung's phone customer service was very difficult to work with to get it fixed and refused to pay for a followup service visit when the first visit didn't solve the problem. Their social media customer service was easier to work with and sent a servicer out for a followup visit. They discovered that the coolant had completely leaked out and added more, though they couldn't find the source of the leak. Since then, we discovered that the pipe in the back has been freezing and melting, causing permanent damage to our new hardwood floors. So, now we have a freezer that's temporarily fixed, and a rotting floor board, and not sure what to do next... save yourself the headache and get a different fridge.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Bernice, we definitely understand that this has been a frustrating experience. This is, by no means, the experience that we want our customers to have. Your experience matters to us and we are here to help. We would like to inquire further about the concern's you are having with your refrigerator. If you could please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144040032) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung