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Rating 4.6 out of 5 stars with 110 reviews
Lucas Posted
I love my refrigerator, everyone from the delivery workers to the salesperson where excellent service.
tvstand Posted
Very affordable price with ice maker, top freezer section.
DeborahW Posted
light in the freezer which is really cool - nice storage on the fridge door narrower than expected but ok could use a larger freezer
Rick Posted
Awesome refrigerator with all the options needed for my small apartment.
KalenM Posted
Has a lot of inside storage, Very good for the price and quality.
StanleyG Posted
Just what we needed. I made with too much plastic inside
CharlesR Posted
Perfect for me, works absolutely wonderful,,Gets really cold.
GeorgeD Posted
The service was fantastic.Ed, the store and the delivery guys were great.Highly recommend.
JuanM Posted
It’s a good refrigerator. It was a good deal but it was a bundle deal.
Nnuf Posted
It was smaller than my original but it suited my needs and will help reduce my electricity.
PatriciaK Posted
not happy the way is came,door opened wrong way,The top was not wrap and mark up.Don,t know how to use the ice maker ,no manual.
Posted
Hello PatriciaK,
We are aware of the difficulties you had with your refrigerator. We can give you the information you need.
This refrigerator model features a reversible door. For instructions on reversing the doors and using the ice maker, please refer to pages 36-49 of the manual available at the link below.
User manual
https://downloadcenter.samsung.com/content/UM/202503/20250325063654532/TMF_RT6300F_DA68-04817B_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150728885) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
DebP Posted
Best Buy is the worst company to buy an appliance from. Horrible customer service. Salespeople call and ask you to return their call but do not leave a phone number. Techs are not trained on optimal delivery practices. Techs insult customers when they can't do the job. I will never buy from BB again evereverever.
Posted
Dear Valued Best Buy Client,
We understand your frustration and appreciate you sharing your experience with us. Your feedback is important, and we want to ensure your concerns are directed to the appropriate team for review.
For assistance with your experience at Best Buy, please contact Best Buy’s Customer Service Department at (888) 237-8289. They are available 24 hours a day to help.
Leo
JamesI Posted
Much smaller than it seems, no room for stuff………..
Posted
Our goal is to ensure you have a hassle-free experience using your refrigerator. Allow us to help you.
To maximize your fridge's storage, click the link and the hyperlinks for tips.
Tips for an organized Samsung refrigerator:
https://www.samsung.com/us/support/troubleshoot/TSG10007187/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide reference number 1151456309 so our team can look up your information when you message us.
Have a great day.
-John
KelliG Posted
After two months the ice still tastes like plastic. Nothing wrong with our water in this region. I went back to Best Buy, and they advised us to contact Samsung. Samsung were not any help. Lousy experience in customer service all the way around.Stuck with ice you can’t put in a drink.
Posted
Hi KelliG,
We understand the frustration if your water tastes like plastic. We are here to help.
We recommend flushing 11 liters of water (approximately 6 minutes) through the filter before use to remove impurities from your water line. Additionally, we recommend using a water line with copper tubing and connecting it to a potable water source. Please refer to your user manual for more details. Refer to pages 18-23, "STEP 4 Connect the water line (Applicable models only)."
User Manual
https://downloadcenter.samsung.com/content/UM/202503/20250325063654532/TMF_RT6300F_DA68-04817B_EN-MES-CFR.pdf
If the water still tastes plastic after flushing, we recommend consulting a local plumber to check your water line.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150817033) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
DylanD Posted
Great fridge overall. Runs quietly, cools evenly, and has plenty of space for daily use. Simple, modern design and very reliable so far.
Paul Posted
Way overpriced and would not adjust price for former sale price
Posted
Hello Paul,
To better address your concerns about the price of the refrigerator, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
ArmandoC Posted
Nice fridge but we received one that didn’t work!!
Posted
We understand how frustrating this must've been for you; how you feel is completely valid. Let's further assist you with this, ArmandC.
We would like to speak to you personally to gather more information about the fridge and better assist you with your unit. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148931245, to help our team pull up your information.
Have a great day!
^Chrystel
HiepPhan Posted
I recently purchased the Samsung 18 Cu. Ft. Garage Ready Top Freezer Refrigerator with Ice Maker, and overall, I’m very satisfied with its performance and value. It keeps everything consistently cold, even in the garage, which was my main concern. The ice maker works great and is super convenient. I also like the clean stainless steel look—it doesn’t show fingerprints much. Only downside is the freezer space is a bit small, but overall it’s a solid fridge for the price. Definitely recommend!
HumbertoG Posted
Love my brand new Samsung - 18 cu. ft. Top Freezer Refrigerator with Ice Maker - Stainless Steel. So spacious and pretty
AMG1331 Posted
Perfect. Looks great and quiet. We needed a 28 inch width and fit perfectly