Customer Ratings & Reviews
- Model:
- HW-K550/ZA
- SKU:
- 4924902
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 3.1-Channel Soundbar System with Wireless Subwoofer for its exceptional sound quality and easy setup process. Many customers rave about the excellent audio experience it provides, while others appreciate the simplicity of setting it up. However, some users have expressed concerns about the bass performance, Bluetooth connectivity, volume level, and compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Definite upgrade over TV speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never owned a surround system, so I cannot compare to that. I will say this soundbar is a significant upgrade over tv speakers.
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For suck a small system it sounds amazing. Not going to be a large room system but for a small family experience it's pretty awesome.
I would recommend this to a friendSounds line a movie theatre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had a different surround sound before purchasing this one. Glad we got o new tv and bought this new system absolutely love it
I would recommend this to a friend- Cons mentioned:Bass
OK, but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was not as good as it sounded in the store. The base is also a little disappointing.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review of this Samsung Soundbar System.
I am sorry to hear that you are experiencing issues with the sub woofer.
Please give us the opportunity to assist you with the issues by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Great product at a good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound at a good price. Sound is very clear and the sub woofer makes movies and games more intense. Overall a great product.
I would recommend this to a friendExcellent speaker.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound at a great price. Blue tooth connectivity is a nice feature for playing Spotify through my phone without using my tv.
I would recommend this to a friendSound Bar is a great enhancer!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the sound quality egardless of whether we are watching a movie or news channels!! Sound clarity is exceptional!!!
I would recommend this to a friendGreat customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service was a pleasure doing business with the representative that helped me
I would recommend this to a friendGreat sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the soundbar on a whim after seeing how small tv speakers are and we love it. We connect our ipods to it also for music.
I would recommend this to a friendGood sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good add on to a TV. If you don't have a stereo receiver for a 5.1 system good alternative sounds great great bass excellent product
I would recommend this to a friendGreat upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was definitely worth getting the optional rear speakers. And loud enough to annoy my neighbors, just what I wanted to achieve.
I would recommend this to a friendGreat soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I demo'd many different soundbars before this purchase and the only ones I thought were better were several hundred dollars more
I would recommend this to a friendAwesome sound bar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact the back speakers are wireless including the sub. Brings movies to life. Just enough bass for avg size room.
I would recommend this to a friendGreat surround sound system!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this system. Samsung makes a fabulous product. It delivers absolutely amazing quality sound; like being in the theater!
I would recommend this to a friend- Pros mentioned:Sound quality
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good, but too much upfront sound and no way to adjust more to the rear satellite speakers.
I would recommend this to a friend Very happy !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the 2 And returned for the 3.1 . Spend the money the first time and buy the 3.1 . DON'T FORGET THE REAR SPEAKERS !!!!!!!
I would recommend this to a friendGreat Value for the Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, rich sound and clear voices. I can finally hear all the sounds and voices without having to blast the volume.
I would recommend this to a friendGreat starter Home Theatre Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to use for our 2nd Big Screen Television. Works and sounds as expected. Won't compete with our other Onkyo sound system.
I would recommend this to a friendOK for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought this when they provided the rear speakers for free. The price was right. The rear speakers were good, the soundbar was good, just not that clear. Bass lacked also. I have a large area to cover so this just did not work. This would be great in a smaller area. I upgraded to the Samsung Atmos HW‑K950 and that works better for me. If you have a smaller area and can get the rear speakers included its worth it.
No, I would not recommend this to a friendGreat soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a Christmas gift for husband. Very easy to put together and the different settings on the remote are wonderful!
I would recommend this to a friend