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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2914 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the 3.1-Channel Soundbar System with Wireless Subwoofer for its exceptional sound quality and easy setup process. Many customers rave about the excellent audio experience it provides, while others appreciate the simplicity of setting it up. However, some users have expressed concerns about the bass performance, Bluetooth connectivity, volume level, and compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,914 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar Perfection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a sound bar not knowing what to expect. But i can say, your listening experience will be so much better with a sound bar. The quality if the sound cupabled by the depth Ness of the base is truly remarkable. I give the samsung sound bar an A+.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hallelujah! Great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our Samsung sound bar system. The sound quality is great and the bass of the subwoofer is effective without the annoying rattle. I want another one for our other tv. I also like that this was easy to install and minimum equipment and wires.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Easy setup - Bass could be a little mere powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy and speaker looks good. The sound is OK but not great. certainly better than the built in speakers. The wireless sub woofer is easy to setup however I think is is a little weak. The volume needs to be way up for the sub to be heard.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker system let me tell you is great as far as sound and forget about the price it was awesome!!!! They had an open box item Samsung and I got it for 190 with tax. Can't beat the price and the quality of Samsung. Thanks Samsung and Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth connectivity

    Rated 4 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, but the bluetooth capability is a little weak compared to our Bose. Works perfectly when you're playing music from your phone in the same room, but if you travel to the next room, the connection starts skipping. The subwoofer is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Strong sound and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed by the sound this unit produces. I think this is a better route to go than buying a surround sound system. It is great for all action movies. My wife and kids also like that they can Bluetooth the sound bar with songs on their phones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great with LG 4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried Bose and jbl soundbars Returned and tried this one I kept this one Excellent sound quality and works with lg smart remote Don't need to use several remotes just to get quality 5.1 sound every time I watch tv anymore Any more tv

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, but subwoofer is TOO BIG!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes in a BIG BOX. That should have been my first clue this soundbar was going to cause me headaches. It was pretty easy to install and sounded great, but the subwoofer was too big to fit where I wanted it. I needed to find another space. It was still too big there for my liking, but the sound was GREAT. Then my wife sees it and says THAT'S BIG! Since I already knew that and I couldn't justify arguing to keep it. So back in the box it went and back to the store for an exchange. We ended up with the Vizio three channel bar with flat subwoofer that fits nicely under our TV stand. Would also fit under the sofa or on end next tucked next to furniture. Much happier and so is my wife.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for your review of this Samsung Soundbar System

      I am sorry to hear that you were not completely satisfied with it. Your overall customer experience feedback is important to us and we will document your concerns.

      Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email.

      Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had several 5.1 system and truly think this system has great sound and quality. I paired it with the surround speakers and works perfectly and the speaker are about 35 feet away at me bar....highly recommend. Pairing was a breeze as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd rate this a 5 star but I purchased an opened box and about every 3x I turn the tv on it won't connect to the sub woofer without resetting it. I'm sure that's probably why it was originally returned. Otherwise when it's working it sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Easy to set up and great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having never purchased a sound system before, I cannot compare it to others. However, I absolutely love it. Paired with my Samsung TV, it doesn't get much better. It was easy to set up and is easy to use. I definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great sound, easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy to purchase the Bose Solo 5 and left with this Samsung. It had deep rich tones and lots of sound. It is very easy to set up and to use. The subwoofer is very neat in its appearance and compact enough to fit on the shelf.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Not Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar installed easily. The hardest part was mounting the bar around the TV. Sound is big improvement over TV speakers but not that of a super high end system. Then again, I didn't spend $700 m+ on it. I am satisfied I got what I paid for.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sound bar. We got it on sale ($80 off). And for that price, I think it was worth it. It is plenty loud at 25-30. And it goes up to 100. I really like that any thing that is on our phones can be synced to play through the speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had a sound bar before. I am surprised that the sound is so good. It's nice and full even listening to the announcers when I'm watching a football game. When music comes on and plays through the subwoofer it sounds nice and full.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, I had a Sony surround system with previous TV and this sounds just as good just no sound from behind. I plan on getting rear speakers and then I think it will be just a good. Makes you feel as though you are in a theatre.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good until it stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this unit worked and worked well for about 2 weeks. I had disconnected the toslink (digital optical) cable twice to move the unit and when I reconnected the cable the remote ceased functionality and the LED readout on the soundbar would not illuminate. Manual controls on the soundbar itself were only partially functional. Tried everything to get it operational to no avail. I returned it and got a Yamaha which is flawless. I have 2 Samsung TVs that are brilliant. I wish I could say the same for the soundbar. Sounded decent while it worked.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Dave:

      Thank you for your review of this Samsung product.

      I am sorry to hear that you had issues with this model and have returned it.

      Should you ever decide to give Samsung products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email.

      Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/ Samsung

  • Rated 5 out of 5 stars

    JUST what I was looking for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping to find a decently priced 3.1 system as the center channel is quite important for 5.1 or higher content. Many spoken parts in movies and TV shows come out of the center channel, as opposed to the left or right channel. This was my problem with my previous 2.1 setup. Enter this great system and my problems are solved for all my 5.1 media, as I also received the wireless rear satellites for free! An outrageous deal to say the least. In all, the entire system sounds fantastic, delivering on the lows, mids, and highs with no issue. Including the satellites, it's 500 total watts! For what I paid, there was nothing even comparable to purchase. Very easily integrated with my 65" 4k LG and all the gaming systems/computer that I use. All in all, a fantastic deal with amazing sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well worth the extra money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is a revelation compared to my Vizio built in TV speakers. Setup was a breeze. I was wary about the wireless connection to the sub but it is flawless. Highly recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth connectivity

    Rated 4 out of 5 stars

    Well designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding and the volume can be controlled from the TV remote on my Samsung TV. It also links to the TV without wires. I would have given 5 stars but sometimes the bluetooth function doesn't connect to my ipad or iphone to play music.

    I would recommend this to a friend
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