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Customer reviews

Rating 4.5 out of 5 stars with 2914 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the 3.1-Channel Soundbar System with Wireless Subwoofer for its exceptional sound quality and easy setup process. Many customers rave about the excellent audio experience it provides, while others appreciate the simplicity of setting it up. However, some users have expressed concerns about the bass performance, Bluetooth connectivity, volume level, and compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,914 reviews
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 4 out of 5 stars

    Good sound, easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from this system is good, especially for a small to average size room. I bought the satellite speakers to mount behind the seating area. Setup was straight-forward and simple. The wires on the satellite speakers are color-coded, so setup is a breeze. The satellite speakers connect up to the main module fine, but aren't particularly loud. You notice ancillary noises from movies and TV. If you have a larger room, you'll need a more powerful system. But for the average user, it works just fine. Avoid the hassle of setting up cheaper systems and having to return them for being too weak. Start looking at this system and go up from there if you need more power etc

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar provides great sound for the price. Easy setup and control. Subwoofer does not project like others I have heard, but for the money it is a good addition to my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Low dialogue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all great sound bar and sub, Bass is great for movie or tv and video games. Low volume for movie and tv dialogue no matter what setting I use except for sport sound. Disadvantage is when some comes up tv or movie gets way to loud. Over all very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Good Sound; okay bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have an older 50" TV and the sound was starting to fade really bad. This has been a perfect interim solution until we save up the courage to purchase a full receiver and sound system. It produces very clear voices that are easy to hear in front of background music (one the big issues with our TV sound). The subwoofer that comes with it leaves a little to be desired. It's very faint, and we've definitely watched TV without realizing the subwoofer hadn't connected. Definitely recommend for a quick punch of sound, but if you have the time and money, it's not comparable to a good receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bluetooth connectivity

    Rated 5 out of 5 stars

    Incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, and very easy to use. We went with this sound bar because of it's Bluetooth capability. Although I cannot control it from my iPhone, I can connect with my iPhone and play music. The only con is that Bluetooth is extremely sensitive. If you take your phone anywhere that is not in direct sight of the speaker, it breaks up. Even if you are just 2 feet away... if there's a wall in between the speaker and your phone, the connection is spotty. Not a huge problem for me, just took a little getting used to. Overall, I would absolutely buy this product again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this sound bar for their Pre Black Friday sale and I have been very impressed with the quality of sound. I have watched nearly a dozen action movies with this sound bar, I wish there was a little more bass from the subwoofer which is why I am only giving it 4 stars but the clarity of the voice almost makes up for it. I also have a Samsung smart tv which is why I went with a Samsung bar instead of another brand. You can set the bar to "TV" and your tv and sound bar will automatically connect with no difficulties whatsoever. I hope this sound bar is able to last me many years.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Samsung Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up to a Samsung TV so it was completely plug and play. Set up was just using it's remote to set up my preferences for sound type (it took about 15 seconds). WAY better than old style with 6 speakers and miles of wire to route!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great Sound Bar for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was willing to spend a lot more money on a potentially better sound bar for my new Samsung TV. I looked at a lot of much more expensive models but kept coming back to how great this system sounded for a fraction of the price. I have been using it now for a few months and I'm still very impressed. It works great in conjunction with my Samsung TV and turns on and off automatically with the TV's power, all connect via one HDMI cable. It has full sound and surprisingly good base. I would highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because we just could not get clear sound out of our flat screen when watching movies. This sound bar not only booted the sound but cleared it up so when we watch a movie we can hear and understand everything

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Great sound bar & subwoofer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds really good, especially with the rear speakers that were included for free the special offer. Love the fact that it has Bluetooth which I use with the iPad and iPhone to play music. I used the ARC HDMI connection (instead of optical) with my Samsung TV so that on remote can control the power and volume. Very happy with the purchase since I couldn't afford a $1K sound system. I adjusted the bass up higher and the rear speakers to high (6) and it created good sound flow in my smaller living room with an open, vaulted ceiling.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Samsung Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung HW-K550/ZA sound bar to go with a Samsung TV that I had recently purchased. Setting up the sound bar could not have been easier. It was literally plug it in, turn it on and let it pair with the TV. It now works with the TV remote and provides great sound for the room. I set the sound profile for my listening tastes and it really feels like I am at the events when I watch sports or movies. I would definitely get this system again in the future if I were to replace another TV system.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Ok, not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Easy to install and set up, no display / lights on all the time to detract from the viewing experience, wireless subwoofer Cons: Wires exposed for soundbar, volume scale not linear (you don't get good volume until you're well above half volume), small display makes it hard to know what feature you're adjusting, low volume levels useless (have to switch to TV speakers at night to not disturb others in the house) When you're watching something with a lot of action, the sound is pretty good and the subwoofer definitely adds depth. Viewing when there's no risk of disturbing others gives the best sound. Low volume use is pretty much worthless as dialog can't be understood. While this bar has a "center channel", it doesn't seem to handle the decoding very well as dialog doesn't come through clearly all the time. While setup and installation are basically easy, the manual has pretty much zero information about what the different setting do or which ones to use for different setups. Coming from a full DTS Surround Home Theater setup (that didn't have a subwoofer), this setup is disappointing. I'll definitely be looking for a full subwoofer and will be setting my full Home Theater setup back up again. I've avoided it until this point because it's not a small undertaking in the current house. If you want a complete audio add-on that's "decent", this one will work. But, I suspect that there are better options out there at this price point.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing this Samsung Audio Product. I am sorry that you are not completely satisfied with the experience. Your user feedback is also important to us and will be shared with our product team.

      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really improves the sound of my Samsung 50" 4K TV. Has a lot of adjustments to tailor bass/treble levels. Makes dialog easier to understand. Connected thru digital output of TV which enables turning sound unit on when TV is turned on. Haven't figured out why it doesn't turn unit off when TV power is turned off... Wireless connection to Iphone is ok. Sounds better when plugged directly into 3.5mm headphone jack of course. Would recommend, especially when you can catch a sale price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent sound for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After three months of ownership I have zero regrets. I have the HW-K550 Soundbar paired with the SWA-8000S/ZA wireless rear surround speakers. The room is a large open family room/dining/kitchen area and I have the sound bar sitting on a swivel along with an LG 55EG9100 display connected via HDMI ARC. I can watch the display from all the way across the space and still get clear rich sound and dialog from the 3.1 channels of sound bar while only setting the volume to 30 (it goes to 50) All of the 5.1 multi-channel content I have listened to through the soundbar/wireless rear combo has been great. While I think a full receiver/wired 5.1 speaker combo may sound better, I fully enjoy what I get out this 5.1 combo and don’t miss all the wires and extra components. I spent some time adjusting the various settings on the sound bar until I hit a combo that works well for just about all the content I listen to. The wireless subwoofer is a bit underwhelming, but the level is adjustable via the soundbar and I think it gives just enough bass so as not to shake the whole house but to fit the content you are listening to just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great system for anyone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been thoroughly impressed with this system I purchased. I remember years ago you needed a whole living room full of speakers to add up to the quality sound you get from this product. It makes movies and daily TV an enjoyment to watch, you wouldn't believe the tones and bass strikes that you miss with out having a quality product like this. This is a great product for someone who is looking for great quality sound at a good price and something that is compact.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    A perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife purchased in-store as a Christmas gift for the family. BB associate provided extensive assistance, walking her through the pros and cons of "at least ten different models." Two weeks in, I can't imagine a better fit for our new TV (also a Samsung), the room, and our lifestyle. Sensational sound quality, and ridiculously simple. We just turn it on, and the TV instantly recognizes it. No wires, and everything goes through our small TV remote. Super slick.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 4 out of 5 stars

    Nice Soundbar for TV without the Punch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Soundbar has really good sound and works great for most TV shows and will upgrade the sound from most any TV. The Bass is a little lacking when watching Movies with big special effects and explosions and such and also when listening to music. You have to have the system quite loud before the Bass is noticeable even with the Subwoofer all the way up. The Set Up is very easy. The Bluetooth works Great, Easier connection than any of my dedicated bluetooth speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Excellent BANG for the buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A sound bar has been on my radar for quite some time. After speaking with a few Best Buy associates, I decided on this model. I do not regret it! It has great sound for the price, and the kids love that they can connect their phones to the speaker for music. The Best Buy associates were extremely helpful in this purchase and the price was very competitive. It was easy to set up and even easier to mount on the wall. Definitely worth it for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great for games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this due to the fact that we were hosting a super bowl party this year. Got lucky and caught a deal for this set along with the wireless rear speakers (160W). The sound bar and speakers were perfect not only for the game, but also watching movies, playing video games, and TV shows. Clear sound, easy set up and synchronization with my 55 inch Samsung curved TV to give me the ability to control the sound bar with the same remote as my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bluetooth connectivity

    Rated 4 out of 5 stars

    Good Sound; Poor instructions for Setting it Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 550 soundbar for my 55KS8000 and it works awesome. Pros: 1. Good Sound Cons: 1. Getting it connected is hard; had to talk to tech folks who had to remotely access my TV. Very poor instructions both online or the manual it came with. Invested couple of hours and I am tech savvy person. At the end, I could only have it connected with Bluetooth 2. The optical cable it came with is plastic and broke the first instance i tried to hook it.

    I would recommend this to a friend
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