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Customer reviews

Rating 4.5 out of 5 stars with 2914 reviews

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  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,914 reviews
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Samsung Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung HW-K550/ZA sound bar to go with a Samsung TV that I had recently purchased. Setting up the sound bar could not have been easier. It was literally plug it in, turn it on and let it pair with the TV. It now works with the TV remote and provides great sound for the room. I set the sound profile for my listening tastes and it really feels like I am at the events when I watch sports or movies. I would definitely get this system again in the future if I were to replace another TV system.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Ok, not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Easy to install and set up, no display / lights on all the time to detract from the viewing experience, wireless subwoofer Cons: Wires exposed for soundbar, volume scale not linear (you don't get good volume until you're well above half volume), small display makes it hard to know what feature you're adjusting, low volume levels useless (have to switch to TV speakers at night to not disturb others in the house) When you're watching something with a lot of action, the sound is pretty good and the subwoofer definitely adds depth. Viewing when there's no risk of disturbing others gives the best sound. Low volume use is pretty much worthless as dialog can't be understood. While this bar has a "center channel", it doesn't seem to handle the decoding very well as dialog doesn't come through clearly all the time. While setup and installation are basically easy, the manual has pretty much zero information about what the different setting do or which ones to use for different setups. Coming from a full DTS Surround Home Theater setup (that didn't have a subwoofer), this setup is disappointing. I'll definitely be looking for a full subwoofer and will be setting my full Home Theater setup back up again. I've avoided it until this point because it's not a small undertaking in the current house. If you want a complete audio add-on that's "decent", this one will work. But, I suspect that there are better options out there at this price point.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing this Samsung Audio Product. I am sorry that you are not completely satisfied with the experience. Your user feedback is also important to us and will be shared with our product team.

      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really improves the sound of my Samsung 50" 4K TV. Has a lot of adjustments to tailor bass/treble levels. Makes dialog easier to understand. Connected thru digital output of TV which enables turning sound unit on when TV is turned on. Haven't figured out why it doesn't turn unit off when TV power is turned off... Wireless connection to Iphone is ok. Sounds better when plugged directly into 3.5mm headphone jack of course. Would recommend, especially when you can catch a sale price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent sound for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After three months of ownership I have zero regrets. I have the HW-K550 Soundbar paired with the SWA-8000S/ZA wireless rear surround speakers. The room is a large open family room/dining/kitchen area and I have the sound bar sitting on a swivel along with an LG 55EG9100 display connected via HDMI ARC. I can watch the display from all the way across the space and still get clear rich sound and dialog from the 3.1 channels of sound bar while only setting the volume to 30 (it goes to 50) All of the 5.1 multi-channel content I have listened to through the soundbar/wireless rear combo has been great. While I think a full receiver/wired 5.1 speaker combo may sound better, I fully enjoy what I get out this 5.1 combo and don’t miss all the wires and extra components. I spent some time adjusting the various settings on the sound bar until I hit a combo that works well for just about all the content I listen to. The wireless subwoofer is a bit underwhelming, but the level is adjustable via the soundbar and I think it gives just enough bass so as not to shake the whole house but to fit the content you are listening to just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great system for anyone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been thoroughly impressed with this system I purchased. I remember years ago you needed a whole living room full of speakers to add up to the quality sound you get from this product. It makes movies and daily TV an enjoyment to watch, you wouldn't believe the tones and bass strikes that you miss with out having a quality product like this. This is a great product for someone who is looking for great quality sound at a good price and something that is compact.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    A perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife purchased in-store as a Christmas gift for the family. BB associate provided extensive assistance, walking her through the pros and cons of "at least ten different models." Two weeks in, I can't imagine a better fit for our new TV (also a Samsung), the room, and our lifestyle. Sensational sound quality, and ridiculously simple. We just turn it on, and the TV instantly recognizes it. No wires, and everything goes through our small TV remote. Super slick.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 4 out of 5 stars

    Nice Soundbar for TV without the Punch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Soundbar has really good sound and works great for most TV shows and will upgrade the sound from most any TV. The Bass is a little lacking when watching Movies with big special effects and explosions and such and also when listening to music. You have to have the system quite loud before the Bass is noticeable even with the Subwoofer all the way up. The Set Up is very easy. The Bluetooth works Great, Easier connection than any of my dedicated bluetooth speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great for games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this due to the fact that we were hosting a super bowl party this year. Got lucky and caught a deal for this set along with the wireless rear speakers (160W). The sound bar and speakers were perfect not only for the game, but also watching movies, playing video games, and TV shows. Clear sound, easy set up and synchronization with my 55 inch Samsung curved TV to give me the ability to control the sound bar with the same remote as my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Excellent BANG for the buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A sound bar has been on my radar for quite some time. After speaking with a few Best Buy associates, I decided on this model. I do not regret it! It has great sound for the price, and the kids love that they can connect their phones to the speaker for music. The Best Buy associates were extremely helpful in this purchase and the price was very competitive. It was easy to set up and even easier to mount on the wall. Definitely worth it for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bluetooth connectivity

    Rated 4 out of 5 stars

    Good Sound; Poor instructions for Setting it Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 550 soundbar for my 55KS8000 and it works awesome. Pros: 1. Good Sound Cons: 1. Getting it connected is hard; had to talk to tech folks who had to remotely access my TV. Very poor instructions both online or the manual it came with. Invested couple of hours and I am tech savvy person. At the end, I could only have it connected with Bluetooth 2. The optical cable it came with is plastic and broke the first instance i tried to hook it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Outstanding sound and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this set after we moved into a new home and my wife wanted to de-clutter and not have the entire A/V set up taking a lot of the living room. I am very pleased with the sound quality. There are a couple of presets that tweak the settings for what you are watching to really make it easy for even the most novice person. I did buy the rear speakers for the set and those fit in very nicely with it. Overall I'm very happy with this.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older Sony Soundbar tube that just sounded like the voices were coming out of a tin can, muffled and not loud in comparison to the background tracks. Bought this unit since it was on a deal where I also received the Bluetooth surround speakers. I have nothing but good things to say about this system. Gone are the days of having the remote in my hand to constantly adjust the volume on the tv. Would buy this one again.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Good, not great, moderately priced soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes great electronics. All my TV's are Samsungs. This soundbar is better than the lesser priced Vizio's I own. While the soundbar is good it can't touch the Bose Home Theater system I own. Then again it also doesn't touch the price. At the end of the day it's a good, solid soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the least-expensive surround sound system I've seen. I bought the 3.1 version and then added rear speakers for another $100. The end result is a very inexpensive yet completely functional 5.1 system with a few wires. This is not a top of the line audiophile dream, but for casual movie and tv viewing it's way better than stereo speakers that come with flat panel TVs. Very happy with the price and the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Simply fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am blown away by how great this soundbar performs. I purchased to replace a 5.1 home theater setup in a movie/game room and the clarity and sound quality is a HUGE upgrade. Very simple to hook up and use and the bass from the subwoofer is more than sufficient. Paired with the wireless rear speakers which really rounded out the experience. For less the $300, the sound quality is fantastic and I couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snagged this as an open box item and I couldn't be more pleased. The quality of sound is great and fills our downstairs entertainment area with crisp sound. Music, movies and games all sound impressive. The Subwoofer isn't by any means powerful, but it does help add some depth to the overall sound scape by complimenting those low notes.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price, Sound quality

    Rated 5 out of 5 stars

    Great sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy to set up, tried other sound bars, this one is well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Good value, nice system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an old Sony surround sound system. I was hesitant to go with a sound bar, but I have been pleasantly surprised with the sound quality. There are several settings, and the clear voice setting has been helpful as I often struggle to separate voice from background sounds. If the wireless rear speakers (purchased separately) worked better, I would give it 5 stars. Very pleased with sound quality vs. price paid.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Great sound and simple setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a soundbar to replace old Bose surround sound system and not have to deal with clutter of wires. Samsung sound bar was simple to setup, connected TV and Xbox. Simple to use and cable remote works great to control volume. auto on/off with TV makes it easy. Wireless rear speakers also works great. Sounds great in 18x12 living room, clear sounds, good bass. Good balance of sound quality and price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great sound bar especially for the price. It was on sale $100 off. Gives you several choices to adjust the sound. We could not believe the difference from just the TV going to a sound bar. Everything is so much clearer. Very easy to set up since I read the other reviews. The optical input has a little piece of plastic on the end be sure to remove that so you have a secure connection.

    I would recommend this to a friend