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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 151 reviews

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  • Quality

    Rating 4.6 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise this washing machine for its quiet operation, excellent cleaning performance, and ease of use. Many appreciate its energy efficiency and larger capacity compared to older models, resulting in less dryer time. While some find the wash cycles longer than expected, the thorough spin cycle significantly reduces drying time. The positive feedback on cleaning ability and quietness outweighs concerns about wash cycle length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 151 reviews
  • Rated 5 out of 5 stars

    Ease of use. Works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We're happy with it. It's running strong and we've had it over a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great washer. I love the quiet operation and the energy and water efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this except it moves around. Pedestals are not necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a nice washer for the money, works great no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine, well worth the investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly loud during the spin cycle. Other than that the machine is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and great deal for the price. Free Deliver and Free removal of old Washer made the process fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It washes clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for the price. Washes clothes good. Great deal I reckon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, the clothes are almost dry right out of the washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer! Runs great, washer clothes adequately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clothes get really clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this purchase and the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend purchasing this washer. Great product for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its probably overkill for a single guy, but I like it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was great until it started making a violent shaking sound regardless of load size. It was replaced twice with no change. Techs said it was not supposed to perform like that. Could not use dreft baby detergent for baby's clothes. Having to constantly dry after every wash is time consuming to prevent mold. This type of washer is not for everyone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works if you are on a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is good. It gets clothes clean, but make sure you turn the sounds off because the music can get annoying.

    I would recommend this to a friend
  • Cons mentioned:
    Dryer time

    Rated 1 out of 5 stars

    bad choice for the high price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes turn out stiff and scratchy, takes too long to wash a load of clothes, machine not leveled properly by company where I purchased the washer. I would NOT recommend this product for the price you have to pay. I cannot think of anything good about the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for 3.5 years and it does not work. Said no drain error code. A service company came out and said the drain pump needed to be replaced. After an $85 service call and $215 for the part and the tech has been out 3 additional times it still gives the same error. Attempting to work with Samsung to get it replaced but not sure if that will happen or not. At this point, over a month into the process and being told 3 separate times it is fixed and it still not working, the service center not returning my calls, etc...grrr

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Dryer time

    Rated 5 out of 5 stars

    Very nice machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pulled my over 20 year old washer and dryer out two days before I got the new set and was glad I did because I found the old water shut off valves, the water hammer tubes and the gas shut off were old and not up to code. The last thing I wanted was water or gas problems so I spent $150 replacing all that myself. It was worth it, everything hooked up nicely and I know I will not have any future problems. The machines work nicely. Very quiet, most time the loudest noise is the clothes flopping over in the drum and it is next to my bedroom and kitchen. Uses very little water, just enough to wet the clothes. You almost think it is not using water at all. Clothes come out very clean and fresh, I now know how bad my old machine was! Cycles do take longer but they come out so dry that the dryer does not take as long. This machine only has the basic cycles but its all I need. I am very happy with this purchase. Best Buy delivery guys were on time and very polite too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good replacement Front Loader

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a dead Kenmore Front Loader from about 13 years ago. The price on these things hasn't changed very much over the years, but the features and electronic controls have. Does take a while to do a load of laundry, but the bigger capacity 3.6 cubic feet versus 3.1 of the old one helps out, as does the sanitize mode and the pure cycle (empty washer cleaning mode). Child lock works well, as does the feature to add another garment to the washer for the first bit of time that the cycle is running.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency

    Rated 5 out of 5 stars

    Best W/D for the money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first W/D set we had to buy for an apartment so we decided to be different and try a front loading washer. Although the maintenance is a bit more on a front loader, the water and energy saved makes up for it! All you have to do is drain the bottom of the washer of any excess dirty water about once a month and clear the debris trap in the base and the debris/hair in the doorway lip catch. The dryer has this fantastic sensor built in so it adds or subtracts time as needed to get your clothes perfectly dry without damaging them! As most advanced sets, you really don't need all the settings it comes with but it's helpful to have a variety to choose from including the sanitize mode for those blankets after a few days of having a cold. This is a great starter set for anyone with a new apartment or home looking for a intermediate level front loading washer/dryer! Lastly, these can be stacked with a stacking kit, as well as they can be put on drawer stands for an extra $200 or so each.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency

    Rated 5 out of 5 stars

    Well made washer, gets the job done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last washer a top loader used alot of water and soap, its spin cycle was shot. The new washer uses much less water and soap and its spin cycle is amazingly fast. The cothes are almost dry,slightly damp when the cycle is done. So the washer saves on water, saves on dryer usage. This washer has the right amount of features that we would use.

    I would recommend this to a friend