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Customer Ratings & Reviews

$2,599.99
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The comparable value is $3,329.99

Customer reviews

Rating 4.6 out of 5 stars with 93 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 36 in. Wide Bespoke Refrigerator, particularly its sleek, modern design and convenient beverage center. Many appreciate the refrigerator's overall performance and ample capacity, providing enough space for all their items. The ice production is also a highlight for users, and its size is suitable for various spaces.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 93 reviews
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Love the Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator. Samsung has finally figured out the ice machine issues. Ice maker works great. Love the two different sizes of ice it makes. The replaceable panels are a great idea. We chose the Matte Black to match the other Samsung Black Stainless Steel appliances in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung 4-Door Flex White Glass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently replaced a perfectly good and working frig with this Samsung Model and are happy with our choice. It is not only a modern, sophisticated design, but we feel like there is more space and everything is colder. We are still trying to decide on the best configuration - between the variety of cold settings and the bottom right quadrant - frig or freezer, but that is the beauty of this product's design.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Samsung Bespoke 23 Cu.Ft French door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator design. A compact model but enough storage and convenient features: auto-filled pitcher, flex zone that you can convert to a freezer or beverage storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Overall performance

    Rated 5 out of 5 stars

    Amazing Fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refrigerator and it exceeded my expectations. I love the water and ice maker features.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    A couple of nuisances but love the design!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing, what I wanted! Storage is practical but less than my previous fridge however I was aware prior to purchasing. Height is slightly higher than some standard cabinets so would recommend measuring your space like we did! One of the bins is having trouble fitting despite it being in the correct spot and of multiple tries by multiple people, need to contact customer service on it. Beautiful design, color, and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design

    Rated 5 out of 5 stars

    Love our new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge! We went to store and was helped asap. We where shown a few fridges that met our requirements and this was one. It looks awesome, 2 sizes for the ice and built in water pitcher.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Sleek, slim and effective !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product - excellent design. This fridge holds as much as our old full- depth but is much easier to organize and find items. We love the flexible zone and the two ice size options. Much more room in our kitchen aisle.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Capacity

    Rated 5 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best fridge I've ever owned. Tons of space, the beverage center is great, and the flex fridge/freezer door comes in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    KBT review of Samsung Bespoke refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apart from being spacious the design layout works extremely well for us. The design encourages you to remain organized. We like having the water jug in addition to the water on demand. The finish of the product holds up very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice sleek look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks nice and works flawlessly so far, very quiet and blends well with our modern flat panel kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Looks fantastic and also performs very well Food stays fresh for long time And the inbuilt water filter and ice maker is superb The four doors give great option in storage

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Samsung Beauty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator will have 4 white glass panels to match kitchen cabinets. Two different types of ice make it convenient for different drinks. Lots of value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Takes the Lead

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with an incredible feel and layout. This is a sleek design and hope it performs long term like it looks. Purchased as a second backup fridge but it's getting all the attention right now. Sorry Sub Zero you're just going to have to take a backseat for a few weeks until this wears off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy refrigerator with solid layout

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a new unit so I cannot speak to its reliability. Layout is excellent with sufficient room in the top refrigerator to fist larger leftover items. The bottom freezer doors are unique and super handy. Sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung bespoke review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great. We made the flex zone a fridge for our little kids and they love it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Clean lines

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Fits in perfectly. I love the clean look of the front with no ice maker showing. No handles. Just what I wanted.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shocking how the person that took care of the replacement part for the refrigerator said that she is placing the order and once it arrives we will schedule the replacement. After 15 days when I called I found out that not only the woman lied to me about placing theborder because the woman that I was talking to said that she can not find any order for any parts. And it gets better be cause I called on the 15th day, Best Buy can not replace the part . I can only get a 100 dollars or they will exchange the refrigerator. I paid a lot of money for this refrigeration for me to have it with a big dent. Pretty sad and unfortunate that Best Buy will exchange the refrigerator but not the part. Well, we’ll see when the new refrigerator arrives on the 30th.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We understand how you feel about the person you spoke with regarding ordering the replacement parts for your fridge not meeting your expectations. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to help you better. They are available 24 hours a day. They can answer your questions or transfer you to your local store to give feedback about your overall experience with this transaction.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love the freezer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer design is what drew me in. The double doors and shelves make organizing so much easier! We would forget about food all the time in our chest freezer and this is an organizers dream to interact with.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Slick looking fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a nice slick design fits in a standard refrigerator opening.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Bespoke 4 Door Flex

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as specified and looks great. Love the flexibility and 4 door design.

    I would recommend this to a friend