Customers are pleased with the picture quality and ease of use of the 43” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). Many also appreciate the straightforward setup process and the TV's lightweight design. However, some users expressed concerns about the remote control's design and the TV's brightness levels in certain viewing conditions. The TV's affordability is also frequently praised.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 467 reviews
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
I got a new t. V.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was a good value. Great picture.
The remote's not that great though.
I would recommend this to a friend
Rated 4 out of 5 stars
No Issue With TV
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good TV But No Stand, We Were Hoping It Had Everything In Box But There Was No TV Stand In It, Instead I Bought A New TV As I Traded This TV And Only Spend $50 On New One
I would recommend this to a friend
Rated 4 out of 5 stars
Sound could be better
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound could be a lot better. We have to turn the volume up to 100 to get a good sound. I thought maybe it was just my mom’s ears but unless we both have hearing issues, it’s the volume.
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung for Life!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it! Got it in a bundle with my 75” and it is the perfect size for my office! Thanks for the awesome deal, Best Buy!
I would recommend this to a friend
Rated 5 out of 5 stars
Play room tv
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect play room tv, mounted it to wall. Doc McStuffin marathon.
I would recommend this to a friend
Rated 3 out of 5 stars
Worth it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very clear easy to connect . I like it really with your money
I would recommend this to a friend
Brand response from Samsung
Posted .
Unknown,
Thank you for purchasing Samsung’s Crystal UHD 4K DU6900 Smart TV, which allows you to stream your favorite shows, play games, or even work out with a trainer. Experience everything you love with the Smart TV powered by Tizen!
If you should have any questions or concerns with usage, features, or how to best optimize your settings, Samsung Customer Support is here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Rated 1 out of 5 stars
Broken TV
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this TV as an open box and of course i didnt expect it to be brand new but when i took it home the tv was damaged and could not plug the power cord to the TV. After i brought it back to the store the cashiers were super help ful but the manager name Matt was not helpful and didnt apologize at all that they sold me a defective tv even after yesterday they told me they would never sell a tv that does not turn
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Jordi1407,
Thank you for letting us know that you received a broken DU6900 TV upon delivery. We appreciate your patience in having to deal with the hassle of an exchange. We recommend contacting Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved quickly.
If you ever have product questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Rated 1 out of 5 stars
Has not been shipped according to tracking number
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I haven’t received my order. Tracking says the carrier is waiting to receive it. Contacted BB on chat and was promised it was shipped and would be delivered Sat April 5. It’s STILL not here and the tracking status is Carrier has not received package. My credit card has been charged-
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
DeborahL,
I'm sorry you have not received your TV yet. Please follow up directly with Best Buy for further assistance. If you ever have product questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Pros mentioned:
Design, Picture quality, Smart features
Rated 5 out of 5 stars
Unbeatable Value: A Brilliant 40-inch Samsung TV!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently picked up a reasonably priced 40-inch Samsung TV, and I am absolutely thrilled with my purchase! For its size and price point, this TV delivers far beyond expectations, making it one of the best decisions I've made for my home entertainment setup. From the moment I unboxed it, I was impressed by the sleek, minimalist design that effortlessly blends into any decor. The slim bezels truly make the screen the star of the show, maximizing the viewing area.
But the real magic happens when you turn it on. The picture quality is simply stunning. The colors are vibrant and true-to-life, the blacks are impressively deep for this category, and the contrast is excellent. Whether I'm enjoying a favorite movie, catching up on a series, or even just watching regular broadcasts, every scene is rendered with remarkable clarity and detail. It truly enhances the viewing experience, making content feel more immersive.
The smart features are incredibly intuitive and fast. Navigating through all my favorite streaming apps like Netflix, Disney+, and YouTube is seamless, and the remote control is user-friendly and responsive. I also appreciate how easily it integrates with my other smart home devices, adding to the convenience.
While the built-in sound is surprisingly clear and robust for a TV of this size and price, delivering good dialogue and decent audio, I do pair it with a compact soundbar for that extra punch, especially during action sequences.
In summary, if you're looking for a fantastic 40-inch television that offers incredible picture quality, smart features, and exceptional value without breaking the bank, this Samsung TV is an absolute winner. It's an investment that truly elevates your everyday viewing. Highly, highly recommend!
I would recommend this to a friend
Pros mentioned:
Picture quality, Setup ease, Smart features
Rated 5 out of 5 stars
Great TV for my home gym
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Vibrant Picture Quality: Many users praise the TV's crisp, clear, and vibrant picture, which provides an exceptional viewing experience for movies and shows.
Ease of Use: The TV is straightforward to set up and offers an intuitive Tizen smart TV interface with easy navigation.
Smart Features: Access to a wide range of apps, streaming services, and features like Samsung TV Plus are integrated into the smart platform.
Gaming Capabilities: The TV boasts incredibly low input lag for a responsive gaming experience and includes a basic VRR feature for tear-free gaming.
Affordable Price: The DU6900 is noted as a budget-friendly TV, providing excellent value for its price.
I would recommend this to a friend
Pros mentioned:
Picture quality, Setup ease, Smart features
Rated 5 out of 5 stars
An upgrade for our bedroom.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice television for the price. Great picture, good sound, excellent with my sound bar. We use it in our bedroom. Very light and easy to set up. Smart features make it a great stand alone streaming device.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Outstanding Clarity and Smart Performance in a Sle
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Samsung 43" DU6900 Series Crystal UHD 4K Smart Tizen TV exemplifies modern television engineering, combining exceptional picture quality with intelligent functionality. The Crystal UHD display delivers vibrant color accuracy, deep contrast, and lifelike clarity that bring both films and live broadcasts to life. Motion handling is smooth, making sports and fast-action scenes fluid and realistic.
The Tizen operating system runs efficiently, offering a clean interface and quick access to streaming apps, voice assistants, and smart home integrations. Build quality feels premium with a sleek, minimal bezel that enhances any living room or media space. Sound performance is balanced and clear, reducing the need for external speakers in smaller rooms.
This model perfectly fits users seeking a reliable, high-performance 4K Smart TV that blends cutting-edge technology with Samsung’s signature design excellence. It represents excellent value for both entertainment and productivity setups.
I would recommend this to a friend
Pros mentioned:
Picture quality, Smart features
Rated 5 out of 5 stars
Enjoying mt TV
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TV has all the features I need. Its not glitchy like my last television from a different company. The picture and sound is better than I thought. This is my second Samsung TV that I own and the first is stillworking well after all these years.
I would recommend this to a friend
Pros mentioned:
Picture quality, Size, Smart features
Rated 5 out of 5 stars
Love our new Samsung!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful Picture!! Has all the features we were looking for in a smart TV. Perfect fit for our cabinet and still gives us a maximum picture size. Very happy with our choice!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
It’s good for the price and with some patience
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This television offers standard sound quality and the added benefit of an upscaled display. However, the lower rating is primarily due to the remote control. It is extremely basic, lacking voice functionality and additional features, which made the setup process tedious when signing into services. If the remote had voice dictation or extra buttons, this would easily be a five-star product. We set this up for elderly relatives, so ease of use was particularly important.
I would recommend this to a friend
Pros mentioned:
Picture quality, Size
Rated 5 out of 5 stars
Big tv love it
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really cool and big and great quality definitely recommend
I would recommend this to a friend
Pros mentioned:
Picture quality, Size
Rated 5 out of 5 stars
Samsung
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had bought the Samsung 43-inch 4K TV, and I’m really happy with it. The picture quality is excellent—bright, clear, and sharp with vibrant colors. It’s the perfect size for a bedroom, office, or smaller living space without feeling overwhelming.
I would recommend this to a friend
Pros mentioned:
Picture quality, Size, Smart features
Rated 5 out of 5 stars
Samsung TV
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV, & we really enjoy all the features that it has. The size also works great for our bedroom.
I would recommend this to a friend
Rated 3 out of 5 stars
First few days experience
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Why does Samsung make it when it you first turn it on and set it up, the brightness was MAXED OUT.. I upgraded my TV from a Samsung Smart TV HD 2016 model to this one. I'm not entirely happy with the picture color, I could get used to it if I use it for a longer period but my older tv definitely had better picture color and contrast despite not having HDR support. Ive tried multiple times on calibrating and changing some settings around every couple hours trying to find the right settings, yet it feels like this is something im going to have to keep on doing depending what I'm using the TV for. I am also disappointed with how the viewing angle is pretty narrow, but I will give credit for how well the anti-glare screen is doing fighting against bright sunlight during the morning and early aafternoon. I would REALLY like if Samsung released an update fixing the contrast issue and HDR
(And the narrowing viewing angle somehow) pretty soon since its pretty new and they promised tvs from 2023 and later on would receive 7 years of software updates. If I were to rate this TV in a scale of 1 to 10, I'd give it a 6.8/10, its somewhat worth it if you just want to use it a computer monitor(despite not supporting any higher than 60hz refresh rate) or game on it with the PS5/Xbox Series X. Although if you are willing to spend a bit more and get a good tv with great contrast while ALSO risking not having anti-glare screen, you should most certainly go for the DU7200
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
SamsungUser,
It’s unfortunate to hear you’re not fully satisfied with your DU6900 TV’s image quality. I see that you’ve already tried adjusting your image, but I did want to share the following adjustments with you, just in case:
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Most suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Pro
Pros mentioned:
Setup ease, Size
Rated 5 out of 5 stars
My new TV
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it! A great size for my bedroom. Very easy to use.