Customers are pleased with the picture quality and ease of use of the 43” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). Many also appreciate the straightforward setup process and the TV's lightweight design. However, some users expressed concerns about the remote control's design and the TV's brightness levels in certain viewing conditions. The TV's affordability is also frequently praised.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 427 reviews
Rated 4 out of 5 stars
Sound could be better
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound could be a lot better. We have to turn the volume up to 100 to get a good sound. I thought maybe it was just my mom’s ears but unless we both have hearing issues, it’s the volume.
I would recommend this to a friend
Rated 5 out of 5 stars
Great deal
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What I like about the TV is that the size is great and price. The lighting in the bedroom, holds up. Whether the room is dark or open in light doesn’t take away from the picture.
I would recommend this to a friend
Rated 4 out of 5 stars
Samsung TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
TV is decent quality for what its design, very heavy to lift.
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung for Life!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it! Got it in a bundle with my 75” and it is the perfect size for my office! Thanks for the awesome deal, Best Buy!
I would recommend this to a friend
Rated 5 out of 5 stars
Play room tv
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect play room tv, mounted it to wall. Doc McStuffin marathon.
I would recommend this to a friend
Rated 3 out of 5 stars
Worth it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very clear easy to connect . I like it really with your money
I would recommend this to a friend
Brand response from Samsung
Posted .
Unknown,
Thank you for purchasing Samsung’s Crystal UHD 4K DU6900 Smart TV, which allows you to stream your favorite shows, play games, or even work out with a trainer. Experience everything you love with the Smart TV powered by Tizen!
If you should have any questions or concerns with usage, features, or how to best optimize your settings, Samsung Customer Support is here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Rated 1 out of 5 stars
Broken TV
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this TV as an open box and of course i didnt expect it to be brand new but when i took it home the tv was damaged and could not plug the power cord to the TV. After i brought it back to the store the cashiers were super help ful but the manager name Matt was not helpful and didnt apologize at all that they sold me a defective tv even after yesterday they told me they would never sell a tv that does not turn
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Jordi1407,
Thank you for letting us know that you received a broken DU6900 TV upon delivery. We appreciate your patience in having to deal with the hassle of an exchange. We recommend contacting Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved quickly.
If you ever have product questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Rated 1 out of 5 stars
Has not been shipped according to tracking number
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I haven’t received my order. Tracking says the carrier is waiting to receive it. Contacted BB on chat and was promised it was shipped and would be delivered Sat April 5. It’s STILL not here and the tracking status is Carrier has not received package. My credit card has been charged-
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
DeborahL,
I'm sorry you have not received your TV yet. Please follow up directly with Best Buy for further assistance. If you ever have product questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Unbeatable Value: A Brilliant 40-inch Samsung TV!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently picked up a reasonably priced 40-inch Samsung TV, and I am absolutely thrilled with my purchase! For its size and price point, this TV delivers far beyond expectations, making it one of the best decisions I've made for my home entertainment setup. From the moment I unboxed it, I was impressed by the sleek, minimalist design that effortlessly blends into any decor. The slim bezels truly make the screen the star of the show, maximizing the viewing area.
But the real magic happens when you turn it on. The picture quality is simply stunning. The colors are vibrant and true-to-life, the blacks are impressively deep for this category, and the contrast is excellent. Whether I'm enjoying a favorite movie, catching up on a series, or even just watching regular broadcasts, every scene is rendered with remarkable clarity and detail. It truly enhances the viewing experience, making content feel more immersive.
The smart features are incredibly intuitive and fast. Navigating through all my favorite streaming apps like Netflix, Disney+, and YouTube is seamless, and the remote control is user-friendly and responsive. I also appreciate how easily it integrates with my other smart home devices, adding to the convenience.
While the built-in sound is surprisingly clear and robust for a TV of this size and price, delivering good dialogue and decent audio, I do pair it with a compact soundbar for that extra punch, especially during action sequences.
In summary, if you're looking for a fantastic 40-inch television that offers incredible picture quality, smart features, and exceptional value without breaking the bank, this Samsung TV is an absolute winner. It's an investment that truly elevates your everyday viewing. Highly, highly recommend!
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Remote control
Rated 4 out of 5 stars
It’s good for the price and with some patience
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This television offers standard sound quality and the added benefit of an upscaled display. However, the lower rating is primarily due to the remote control. It is extremely basic, lacking voice functionality and additional features, which made the setup process tedious when signing into services. If the remote had voice dictation or extra buttons, this would easily be a five-star product. We set this up for elderly relatives, so ease of use was particularly important.
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Remote control
Rated 4 out of 5 stars
Great TV, Setup Not Great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the TV, the sound is good, the picture great, just what I needed to replace my tv whose speakers were less than ideal. I don't love the remote but it works. When you turn it on it pauses for a few moments and then opens the last app you used which I also don't love, would prefer it to just stay on the home screen.
Setup was horrible, having to login to your Samsung account is just silly, especially when you haven't logged in to it in years. Took over an hour to get it going. You should be able to turn on a tv and go.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great Kids TV!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the Tizen OS! Better home screen and more functions. Apps are easily accessible and extra tabs for more specific uses like gaming, health, and your home screen with a combination of your favorites. The sound functions and speakers could perform a little better, but overall the TV outperforms my expectations for the price! My kids love this TV and it's perfect for the price!! Quick and easy to change key settings like picture quality, sound mode, and the off timer. With Samsung SmartThings, TVs can be controlled easily with your Samsung smart device and parents can actively check on what their child is watching from a distance. Cooking, cleaning, and outside chores are made easier with the use of the SmarThings App!
I would recommend this to a friend
Pros mentioned:
Picture quality, Weight
Rated 5 out of 5 stars
An upgrade for our bedroom.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice television for the price. Great picture, good sound, excellent with my sound bar. We use it in our bedroom. Very light and easy to set up. Smart features make it a great stand alone streaming device.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Great smart TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this TV! Navigating is simple, it's all laid out for you. Sound and picture quality is great!
I would recommend this to a friend
Cons mentioned:
Brightness
Rated 3 out of 5 stars
First few days experience
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Why does Samsung make it when it you first turn it on and set it up, the brightness was MAXED OUT.. I upgraded my TV from a Samsung Smart TV HD 2016 model to this one. I'm not entirely happy with the picture color, I could get used to it if I use it for a longer period but my older tv definitely had better picture color and contrast despite not having HDR support. Ive tried multiple times on calibrating and changing some settings around every couple hours trying to find the right settings, yet it feels like this is something im going to have to keep on doing depending what I'm using the TV for. I am also disappointed with how the viewing angle is pretty narrow, but I will give credit for how well the anti-glare screen is doing fighting against bright sunlight during the morning and early aafternoon. I would REALLY like if Samsung released an update fixing the contrast issue and HDR
(And the narrowing viewing angle somehow) pretty soon since its pretty new and they promised tvs from 2023 and later on would receive 7 years of software updates. If I were to rate this TV in a scale of 1 to 10, I'd give it a 6.8/10, its somewhat worth it if you just want to use it a computer monitor(despite not supporting any higher than 60hz refresh rate) or game on it with the PS5/Xbox Series X. Although if you are willing to spend a bit more and get a good tv with great contrast while ALSO risking not having anti-glare screen, you should most certainly go for the DU7200
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
SamsungUser,
It’s unfortunate to hear you’re not fully satisfied with your DU6900 TV’s image quality. I see that you’ve already tried adjusting your image, but I did want to share the following adjustments with you, just in case:
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Most suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Pro
Pros mentioned:
Ease of use, Setup
Rated 5 out of 5 stars
samsung 43
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had to replace my old tv and this one was so light and easy to set up. Its really a great product.
I would recommend this to a friend
Pros mentioned:
Picture quality, Setup
Rated 5 out of 5 stars
Highly recommend!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been very happy with this purchase. Setup was pretty easy & the software has been smooth throughout. Picture quality is great as expected with Samsung TVs. A great upgrade to my bedroom TV!
I would recommend this to a friend
Pros mentioned:
Picture quality, Weight
Rated 5 out of 5 stars
Highly recommend
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was absolutely free with the purchase of a larger size model, but I would have paid full price for the quality. They’re both slim and lightweight, great picture, built in features like Samsung Tv Plus and the most simple setup I’ve experienced to date.
I would recommend this to a friend
Pros mentioned:
Picture quality, Weight
Rated 5 out of 5 stars
Great TV for the price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv for the price. We got it to upgrade by the treadmill. Light and easy to mount, picture is as expected from a Samsung. Best Buy delivery was great. It’s not expected to be a top flight TV, but it should meet the needs of most.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Samsung-43” Class DU6900 Series Crystal 4K Review
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a great deal and I jumped right on it. 2 TV's for such a good price. Samsung - 43” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024) along with the 75" was very easy to handle for one person. was able to mount it to the wall with out any help. picture quality is amazing and it fills the room with vibrant quality. Even for a smaller TV. Connected it to my Samsung soundbar and the depth of sound with the picture quality: OUTSTANDING!
The only thing is that it only has 2 HDMI ports. a 3rd would have been great since it did not have the Optical port. so I has to use he HDMI(ARC) to connect the Soundbar which left me on other options to connect my 2nd video device.
Other than that. So far so good.