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Customer Ratings & Reviews

Your price for this item is $249.99
The previous price was $329.99

Customer reviews

Rating 4.6 out of 5 stars with 73 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 73 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv BUT…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing as far as the visuals it has a amazing picture, all the way down tk the sound & hookup was so easy and its such a nice tv BUT its not a firetv its still nice and i just ordered a fire stick so that will be here soon and then it will be a fire tv but thats my only issue but im still giving it a 5 star just because ots so nice! Fast free delivery! Best Buy dint get the cresit they deserve in my opinion! Great Tv and ppl were saying it didnt have a full screen thats a lie and some ppl were saying it wasnt loud and they oied because this TV is very loud you just have to set it up right and you can also out personal pictures as screen savers on it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great tv for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like rhis television. I ordered it for our guest room and it works beautifully. I also have started purchasing the Samsung TVs just for the Samsung plus tv service, it’s awesome. I was able to catch this one on sale as well so great tv for the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid TV for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid TV for use in an office environment. We have these deployed in multiple environments. Work real well with little intervention. Easy to control with SmartThings app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online purchase was very easy, the staff was very attentive and professional when picking it up, and I loved the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is a little low but video quality is really good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not full screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying everything possible to make full picture on tv you pay for 50 in of tv an will be ready to get only 40 in of the screen u can see full screen on air tv or some app but not on any movie on any app they just gray out the options to fit the screes and on their samsung page they have the ridiculous explanation.... some movies wouldn't fit the screen im about to return this tv

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi HugoE,

      Thank you for purchasing the DU6900 TV. Please know that HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3) content. Black bars will appear at the top and bottom of the screen when watching movies with aspect ratios different from your TV. Adjust the picture size options on your external device or set the TV to full screen.
      Go to: Home > Settings > All Settings> Picture > Picture Size Settings > Picture Size

      Should you need further assistance with settings, features, or functions, please contact Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv, even better at the price i paid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they said smart, they meant it. This TV is amazing! The picture quality is great, and the volume is pretty good, although I wish it had more bass. A soundbar is definitely needed, not a must-have, but I'm betting it would be great. It's a little intimidating trying to figure out everything the TV offers. As a gamer, I like the way it instantly connected to both my Series X and PS5. Overall, there's not a TV on the market for the price that beats this one.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Smart

    Rated 5 out of 5 stars

    Great Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great product. I have bought 10 of these tv's.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV at a great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great Samsung TV at a reasonable price. Size, quality of both picture and sound and price were all things we considered, and this fit the bill for us across the board. We would definitely purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Samsung 50" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, picture quality is fantastic, very easy to use so far I'm very pleased with my purchase and the price was great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Bad remote

    Rated 4 out of 5 stars

    Samsung TV, D2-6900 50”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, needs a better remote control. This was a gift for my elderly parents - they love it!

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Hdmi ports

    Rated 5 out of 5 stars

    No bells & whistles, but great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bells or whistles, but a good value for the price. Limited HDMI ports. Lightweight, east to install and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awsome picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the quality of this tv. Nice clear and bright picture, i like the feature that u can start a console from the home screen, very good tv. I will only buy Samsung

    I would recommend this to a friend
  • Cons mentioned:
    Comparison, Hdmi ports

    Rated 3 out of 5 stars

    upgraded to a Samsung DU7200.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this TV back for a different TV a Samsung DU7200 because I needed 3 HDIM ports the other only has 2. The 7200 is head & shoulders above the 6900.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JerryB,

      Thank you for choosing Samsung and for sharing your experience with us. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV. Totally recommend it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I believe is an amazing TV. Extremely clear image with great speakers and perfect size. Must have if you can afford it and it can fit in your room

    I would recommend this to a friend
  • Cons mentioned:
    Bad remote, No number keys

    Rated 3 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I don’t like about this tv is the remote, it’s very tiny and doesn’t have any numbers on it like my other Samsung tv remotes

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Stormie,

      We appreciate your feedback on the Samsung DU6900 TV. Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.

      You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Good Value, Minor Image Quality Trade-Off

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packaging was great, and the TV arrived in good physical condition. While the image quality isn't quite on par with my other TVs from the same brand, it's likely due to the price point, and for what I paid, it's still a good deal. It serves its purpose well, and my kids enjoy using it in their room. Overall, I've had a positive experience with Samsung TVs. Out of the six I've owned, only one has had issues—the LED on the bottom part stopped working after 2 years. I replaced both bottom LEDs, but after about a year, the same one failed again. At that point, I decided to give it away, suspecting an issue from the factory, possibly overcurrent or something similar causing the repeated failure.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best Buy Great Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with the Samsung Smart TV. Price was great. Best Buy offered a price match which was great as well. Salesperson at Best Buy was exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent from purchase through installation completion, Sales rep very very helpful in the selection process. Communication from purchase through install excellent. Chose to purchase the install option and I would highly recommend it. We were assigned an install time and received messages to update us as to an exact time. The tech was professional, on time, and explained everything. He brought the new tv with him and removed the old one! I would rate the entire process a 10 out of 10! Thank you Best Buy! P.S. We love our new TV and the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My New TV!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love My New TV. It works very well and I'm very pleased with it!! Perfect size, not too big not too small and I can play my Movies straight from my Apps.

    I would recommend this to a friend