Customer Ratings & Reviews
- Model:
- UN50DU6900FXZA
- SKU:
- 6584869
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the superb picture quality and ease of use of the 50” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). Many also praise its affordability and straightforward setup process. While some find the remote control could be improved, the positive feedback on picture quality and user-friendliness outweighs this concern. The vibrant colors and lightweight design are additional features frequently highlighted by satisfied customers.
This summary was generated by AI based on customer reviews.
Samsung
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome smart tv tons of cool features very easy to operate and setup its a great tv to buy
I would recommend this to a friendSamsung 50 inch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute best tv for the price. Works great....display is good and definitely stands out from other tvs
I would recommend this to a friendTelevision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. Waited a bit just to make sure. Gotten several nice comments on it.
I would recommend this to a friendGood quality Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my smart Television thank you best buy i will recommend it to anyone who looking for a good Television.
I would recommend this to a friend- Pros mentioned:Picture quality
Good Tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image quality is excellent. After 2 months of use, some minor, transient glitches have been observed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DaisyG,
We appreciate your feedback regarding the screen abnormalities you’re seeing on your DU6900 TV. Please run a Picture Test to determine if the TV causes the problem. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test
If the issue continues to appear on all sources and the picture test, this will require service. For assistance in setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Toni Cherry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience and I will be glad to share it with others. Thank you so much.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great TV, nice bright, friendly OS, remote control easyer
I would recommend this to a friendI love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The online purchase was very easy, the staff was very attentive and professional when picking it up, and I loved the television.
I would recommend this to a friendHaitham
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 50 inches Samsung TV. I love it. Excellent service quick delivery.
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying at Best Buy is the best experience. They are always very attentive and professional.
I would recommend this to a friendBESTBUY TTOWN
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome staff quick check out and I love my Samsung TV
I would recommend this to a friendSatisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with my TV purchase. Exactly what I expected.
I would recommend this to a friendSamsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente product and the same day pick up is a wonderful service
I would recommend this to a friendAmazing TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv purchased! Such a good pick! Best decision ever!
I would recommend this to a friendBest quality ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is the best on TV and electronics a love samsung
I would recommend this to a friendGreat T.V
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv . Blue tooth headphones compatible, and affordable.
I would recommend this to a friendGreat overall
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The twitch app keeps stopping.And you will have to load
I would recommend this to a friendSamsung 50"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent resolution and speed at a very good price
I would recommend this to a friendHorrible TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV has been very slow since I bought it, and now after one year ,black and white stripes have started appearing on the screen constantly. It also started making a horrible noise, and after the noise it stopped showing any picture. Solution ? Get a new one ! Best Buy offer to me tv repair by $190
No, I would not recommend this to a friendBrand response from Samsung
Posted .OsmaldoS,
I’m sorry to hear of the issues you’re experiencing with Samsung’s DU6900 TV. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area by following this link: https://www.samsung.com/us/support/service/locations/
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Can't Return
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to connect to wifi. Best Buy and UPS will not let you return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .UnTablo,
If your DU6900 TV is having difficulties connecting to the internet, please try the following troubleshooting steps:
1) Check the network and the status of your access point.
2) On the remote control, press the button and move to Settings using the directional button.
3) Select Settings > General > Network > Network Status to check the network status.
4) If the network isn't connected, a network reset may be required.
5) Make sure that your access point is working correctly. Check the LED indicators on your access point to ensure it is operating normally.
6) Check the access point location if you use a wireless access point. If the access point is too far from the TV, move it closer.
7) Try rebooting the access point by disconnecting and reconnecting the power connector. It may take 1 to 2 minutes until the access point comes back online after a reboot.
8) If the same problem continues, select Settings > All Settings> General > Network > Network Status > IP Settings to change to a different DNS server. If a test occurs, cancel it and select IP Settings.
9) Select DNS Setting Enter manually.
10) Select DNS Server, enter 8.8.8.8, then select OK.
11) If the same problem continues, a software update or factory reset may be required.
I hope this helps. Should you need further assistance, Samsung is here for you. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
