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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1134 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the product's amazing picture quality, vibrant colors, and ease of use, with many also appreciating its competitive price, convenient size, easy setup, and light weight. However, some customers express concerns regarding the remote control and overall TV quality. Additionally, a few users noted limitations with viewing angles and the operating system's navigation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,134 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for an excellent excellent tv love samsung products

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is a little low but video quality is really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has everything for great prices. They handle your items with care and shipping is fast. I love best buy. The product details are exactly what they are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 50" Class du6900 4k Smart TV 2024 model is has a clear picture with great color. The factory installed Samsung TV Plus provides exceptional ease of use. A perfect "10" user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Unique 50' Inch Flat TV Set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product and service was exceptional and professional at the same time. Would have not gotten it any better than this than any other competitors out there. Thank you for this experience. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Generous Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy offers competitive prices on top-brand TVs with generous return policies. Hard to beat for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job, Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is always so easy to do business with. I have used follow geek squad services alot and they always save the day for me. I'm a big fan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep Watching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV especially the fact that it is connected to the WIFI without having a computer attached Nice to watch when in bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50 inch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute best tv for the price. Works great....display is good and definitely stands out from other tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome smart tv tons of cool features very easy to operate and setup its a great tv to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my smart Television thank you best buy i will recommend it to anyone who looking for a good Television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online purchase was very easy, the staff was very attentive and professional when picking it up, and I loved the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Waited a bit just to make sure. Gotten several nice comments on it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image quality is excellent. After 2 months of use, some minor, transient glitches have been observed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DaisyG,

      We appreciate your feedback regarding the screen abnormalities you’re seeing on your DU6900 TV. Please run a Picture Test to determine if the TV causes the problem. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test

      If the issue continues to appear on all sources and the picture test, this will require service. For assistance in setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying at Best Buy is the best experience. They are always very attentive and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haitham

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 50 inches Samsung TV. I love it. Excellent service quick delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great TV, nice bright, friendly OS, remote control easyer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente product and the same day pick up is a wonderful service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best quality ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the best on TV and electronics a love samsung

    I would recommend this to a friend
  • Cons mentioned:
    Tv quality

    Rated 1 out of 5 stars

    Horrible TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV has been very slow since I bought it, and now after one year ,black and white stripes have started appearing on the screen constantly. It also started making a horrible noise, and after the noise it stopped showing any picture. Solution ? Get a new one ! Best Buy offer to me tv repair by $190

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      OsmaldoS,

      I’m sorry to hear of the issues you’re experiencing with Samsung’s DU6900 TV. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area by following this link: https://www.samsung.com/us/support/service/locations/

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Pro Samsung