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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1062 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the superb picture quality and ease of use of the 50” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). Many also praise its affordability and straightforward setup process. While some find the remote control could be improved, the positive feedback on picture quality and user-friendliness outweighs this concern. The vibrant colors and lightweight design are additional features frequently highlighted by satisfied customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,062 reviews
  • Rated 1 out of 5 stars

    ADS ADS ADS SO MANY ADS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO MANY ADS! ADS ADS ADS! Want to watch youtube? deal with an ad. Turn your TV on? BOOM Foxnews ad. Want to pull up a quick menu? no, AD! Worst TV i have ever had justg because of that.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jwit,

      Thank you for sharing your review, and we’re sorry to hear that your experience with your DU6900 TV was not up to standards. We would like the opportunity to assist and further investigate your feedback. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Rated 1 out of 5 stars

    Arrived broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came broken from the back, they don’t give good window of return

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RamyR,

      We appreciate you sharing your delivery experience and that your TV exhibited damage upon opening and setup. We recommend contacting Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved quickly.

      If you ever have product questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Pro Samsung

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control, Viewing angle

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV a couple of weeks ago to replace a 15 year old Samsung LCD that was a higher end model at the time with a fantastic picture. I was concerned about going from 120Hz to 60Hz because motion problems and judder really annoy me. I've found this TV to handle motion very well with the exception of a few channels or a few programs. The judder control fixes that, but I find I have to turn it off again when I switch back to another channel. It's so few channels or programs where it happens that it's fine. The motion setting itself dims the picture substantially and creates some odd pulsing. So I don't use that either. Don't need it. It took me a while to get it calibrated to how I like it, but once I did I felt like this picture is fantastic especially for the price of $250. The picture is sharp with nice contrast and black levels. The viewing angle is decent, but can definitely tell a difference off center. This doesn't bother me because I have it in the bedroom directly in front of the bed. It also has a dimming feature based on the ambient light. I find that it works ok and not as good as my old Samsung. It seems to stay a little dimmer than I would want during the day, but I don't often watch it during the day. It's full of adjustments that one might not normally find in a lower priced TV. There are adjustments for nearly any picture setting (although I miss backlight in my old TV as this one just adjusts brightness, it's still ok). It does have a sleep timer and it can handle voice commands (the remote that comes with it is not a voice remote though). I'm not a fan of the remote. I miss all the buttons of the old Samsung remote that has shortcuts, especially sleep timer. The good news is that the old Samsung remote works with this TV. It's not perfect, but does the job. All in all, I'm happy with this purchase especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Setup

    Rated 5 out of 5 stars

    Guest Tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy set up. Lightweight. Perfect smart tv for my guest room.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Smart TV Samsung

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this smart tv - lots of options rather than dealing with cable or satellite program. Great color and easy maintenance.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung TV is such a reliable and easy TV to own. The picture is sharp and the sound is excellent. I like this brand so much that I have 3 of them in different rooms and sizes. The Smart TV features are great and I like that I can tap into the internet with them. Samsung is pushing boundaries. They give the best hardware, memory, ram, processor, display, and cameras, in their phones. They are simple to operate and have had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung 50" UHD 4K TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, color, clarity, sound and price for this Samsung UHD 4K TV. Easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning Picture and Smart Features

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung 50” Crystal UHD 4K Smart TV is amazing! The picture is incredibly clear and vibrant, with true-to-life colors and sharp details that make movies and shows look fantastic. The Smart TV features are intuitive and easy to navigate, and streaming apps load quickly without any lag. The sound quality is also very good for a TV this size, and the design looks sleek in any living room. Definitely worth every penny – highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 4 out of 5 stars

    It'll do

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After extensive research, I selected a 50-inch television from Best Buy due to its competitive pricing compared to other retailers. The television’s exceptional image quality and ergonomic design, which minimizes its weight for mounting and mobility, further contributed to my decision. Additionally, the television’s responsive functions enhance its overall user experience. It is undoubtedly a valuable addition to any home entertainment setup.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung DU6900 TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung DU6900 is a solid purchase. For our family room, coupled with our viewing needs, this television is perfect. It's very clear, colors are dynamic, and it's very easy to use. Overall I would recommend it as a quality purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Life is good !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung 50 in. UHD is a major step up for me, stepping up from a not so smart 37 in. that we used in the den (aka. . . man cave). We stepped up with a new internet dish, cutting the old TV dish off and now we are streaming and have wonderful internet service (of which was not available). The TV was easy to set-up and get to streaming. It has a wonderful picture quality and we are pleased with the ease of operation and ability to dial it in to suit your personal taste. The TV is tied via the eARC HDMI port to a 5.1 receiver which feeds a 2.1 system (a pair of floor columns and a sub). Streaming TV's. . . Life is good ! ! A great tv to watch . . . . I recommend the DU6900 tv with Samsung quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Not regrets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the Samsung DU6900 TV, and I love it! The picture is super clear, and the colors really pop. Watching movies and shows feels so much better now, especially with how bright and detailed everything looks. It was really easy to set up, and setting up all the apps using the QR codes from my phone. I use mostly Netflix and YouTube they work perfectly. I have a Vizio TV and the Apps tend to lag. Not a problem with this TV. The TV itself is slim and looks great in my bedroom, it doesn’t take up too much space. Switching between apps and devices is quick and easy, and the remote is easy to figure out. For the price, this TV is definitely worth it. I’m really happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price
    Cons mentioned:
    Viewing angle

    Rated 5 out of 5 stars

    Good price for good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price comparing with the size and quality. I use it for classrooms. It is quite sufficient to watch videos and movies with small group of people 10-15 people. Not so much for a bigger crowd.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Nice TV, stupid remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very happy with this purchase of this TV for our bedroom - picture is great, streaming setup was not too obnoxious. We hired a contractor to do the wall installation - would not recommend this unless you have mad DIY skills. The one fault is that the remote is cheesy - lacks features & really difficult to operate in the dark. I super hate these new remotes that offer smart buttons for streaming channels - if I don't use a particular service, what's the use of this smart button?!?

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV and I love the colors and the slick remote, a must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Another great TV from Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently own the previous iteration of this TV and it is perfect. Hasn’t skipped a beat. Primarily used with the integrated streaming services and never have any issues. Bought the updated model for my in-laws and they rave about the TVs convenience. The remote is serviceable but lacks numbered buttons so if that is something you require, keep that in mind. Perfect picture and a consistent experience. The TV does what it does and does it well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    An AWESOME buy at a great price!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my boyfriend and he was estatic. He absolutely loved it. He was able to connect and pair his new samsung flip phone and other devices to it. The colors are so vibrant and very clear. Its got great pixels and the already built in features provided us with more options to watch all our movies and shows but he actually uses this one to play his video games on it. I really recommend this TV. First set up was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The love the color of the TV. The price is very reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Just buy a Samsung. You will be happier.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes the best tv's for the price. I bought another brand one time because the screen was bigger for the same price. It wasn't worth it. The color and depth were off and that with the same specs and adjustments, just buy the Samsung. This model is just as spot on an reliable as any of the 6 other Samsung's ive had/have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Ok for now.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Samsung tv. I like the PLUS TV option. My first started having problems with the freezing and finally no picture at all. This seems to be a common problem with Samsung. I read several solutions online but couldn’t get them to work. The tv was only 4 years old which I felt was not old. This new tv will determine if I purchase another Samsung TV. The picture and sound are good. It was easy to connect to my Wi-Fi and other add in’s.

    I would recommend this to a friend