Customer Ratings & Reviews

I bought this TV originally because I was intrigued by the low profile and “picture” functionality. I didn’t end up hanging the TV on the wall but use the stands included with the TV for set up. As such set up was relatively easy and it is a very sleek and low profile looking TV which is great for my smaller space. Having the mat screen has been ideal for the bright room that the TV is situated in and so the color always looks good and glareis at a minimum. Ask for picture quality, I don’t have a lot of experience with other modern 4K TVs, but I will say that the darks are excellent. Sports also look very good on this TV as well.

I’ve had the 2025 55" Samsung Frame TV for a few weeks now, and honestly, it’s one of the coolest pieces of tech I’ve ever bought. It looks like actual framed art when it's off thanks to the matte display and slim bezels, and guests always do a double take when it switches to TV mode. The picture quality is super sharp with rich colors, and it even holds up well in bright rooms. I also love that the remote charges with sunlight—no more digging for batteries. That said, it’s not the best for movie nights in pitch-black rooms since the blacks aren’t super deep, and the art subscription is a little annoying. Still, if you care about how your space looks and want a TV that blends in beautifully, this one’s a win.

We were very pleased with how the art looks-very realistic. Love that you can add your own photo or actual art! We aren't crazy about having a tv over the fire place but this makes it much more attractive.The only reason for not giving it 5 stars is the box and wires detract from look(wire is clear but still visible). That said, it is probably with any tv mounted without going through walls with the wires.

Samsung TV seems great probably 5. The installation by geek squad was well done but but mounted TV wrong. I left message to reinstall received text when they would arrive at 4. Nick came at 9:39 AM and called me I said I was notified you’d come at 4 he said those are never correct and he said I had to pay $250 to redo, I said I responded to 800# about bad mount and he said no one picks up those messages. Nick then said “my story” did not match installers “story”. ( guys were installing in my bedroom I showed them where above bureau and under paintings but paintings would probably need to move just hanging in 1 nail so I could rehang myself) I was having an emergency gas line replaced in back yard so had to be there to point out drains irrigation. When they left they told me they squeezed it in. Later went upstairs and see bottom of TV frame touching bureau and top of TV frame almost touching bottom of pictures. Nick said I should not have scheduled has appointment when TV appointment was scheduled, as if gas line emergency trenching across lawn pouring concrete redoing gas hookup was less important.

Love this TV! Great quality picture and sound, and really love the art.

Love the new framed tv, give the fireplace a different look.

If your significant other wants a way to update a room, this TV is a great buy. I had a piece of art work and it was nice but the same thing every day and now I can change art work to suit every occasion.

Love this tv and all the features. Perfect for the room i chose. So many compliments.

Sooo this is my second Frame TV. While I really enjoy my first one this one is pretty good except…. The Blooming is terrible. For a television at this price point there should be minimal blooming if any at all. The back light is extremely shotty and as a person with OCD tendencies it’s nerve wracking to say the least. Butttttt the colors are amazing and the UI and other features are much better than the previous version.

Decent value overall. The picture quality is great for what we need, though the blacks are not as strong as the Pro version I have in another room. The art mode looks beautiful, but it is frustrating that it only comes with the black bezel and the decorative frames are so expensive. I wish the magic box was wireless like the pro model, or the pro model had a 55” option.

I really want to give this five stars but… We bought this for my elderly mother-in-law. It has an amazing picture but, this needs a major improvement on its user interface. When you turn it off and back on it always returns to the Media media. Why not remember where you last were and go there. The Media menu has too many options and just confuses her. She just wants to watch TV.

Very happy with this purchase. Would have rated it a 5 star if it wasn’t for it not turning on quickly or easily.

I’ve looked at this for a few years and finally bought it after our old TV broke. It’s everything I expected it to be! Looks fabulous in our living room cabinetry and can be viewed from every angle, even with a lot of sun coming in the windows. I don’t have any issues with the sound and don’t use a sound bar. I LOVE the ability to have art showing when the TV is off. Would definitely buy again.

My child loves this TV. It looks very elegant. The picture quality is not bad.

The TV was installed by two great guys from Best Buy’s “Geek Squad” who were friendly, professional and very knowledgeable. They advised me of less expensive options along the way and connected an existing Samsung sound bar. They cleaned up after themselves and took the packaging with them for disposal. Rich provided his phone number to call with questions or issues. The TV has worked perfectly and is a big upgrade from what we had previously.

Amazing tv, highly recommended, sick antireflexion And sound

This is my second Samsung Frame TV. The 2021 version works great so I thought I would buy a second tv and thought why not get the newer version.....newer must be better. I love to display my own photos from a USB drive when not watching TV and the old version allows a simple way to establish a slide show where I can set the time each photo displays and have them display either in order or randomly. The new system isn't working right now and I have spent hours with Samsung trying to figure out why not. Yesterday the controls to set the slide show popped up and I was able to set them but now that control seems to not be available. I'm sure that the controls are there somewhere but they are just way too hard to find. Save yourself some money....buy the 2021 version which is still available.

Purchased for a very brightly lit “sunroom” with windows opposite and facing south. The antiglare coating works great, especially from the side angle when approaching from a long hallway. I have only been watching streaming content from the built-in Samsung TV Plus feature over 802.11ac (Wi-Fi 5) connection to my router on the 5 GHz channels. No glitches and no buffering. I am not sure if the TV supports .11ax (Wi-Fi 6) or .11be (Wi-Fi 7). That might be a good next generation improvement for streaming 8K content. I like the art mode. It displays like a real painting with nice even brightness and crisp detail. No flickering. I have not paid for the classic artist package and do not expect to do so. The freebie art is fine with me. Or maybe I will pop a USB drive if family photos into one of the many USB inputs. Lots of HDMI inputs also available.

What a great TV with great options. It’s a two for one unit. TV that converts to ART when not in use.

We love the Frame TV. Having a picture on the wall when not watching TV makes the room some much cozy and decorative. Only reason for not giving 5 stars is that the The Frame Pro doesn't come in a 55 inch size which we would have preferred for its better picture, processor, and the Wireless One Connect Box.