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Customer Ratings & Reviews

Your price for this item is $899.99
The comparable value price is $1,299.99

Customer reviews

Rating 4.5 out of 5 stars with 47 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the 55” Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV. The picture quality is considered to be good. The sleek, slim design and included wall mount are also appreciated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 47 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and creates a beautiful aesthetic when not watching TV. Also provides great picture and TV watching experience

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Picture TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, love the TV, the TV was installed perfectly but Danny from Geek Squad. He explained everything to us. So wonderful!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality and the frame style is great! Great addition to any room! Sound quality is great too!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame is fantastic / Needs a soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 'Frame' picture quality is amazing. However, it does need a sound bar. Spend the money and buy the "DECO" custom frame!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55" The Frame - Quality Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is excellent. The options for different artwork to display are great and the ease of use is as expected for a Samsung TV. The only opportunity for improvement is the hanging hardware, as I feel it could be engineered to make it easier.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it.Picture quality and options to adjust color and contrast are great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for decor-first setups

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV does it's job. I don't bother with Tizen. I recommend hooking up a streaming box instead. Mounting is straightforward. Picture quality is meh for the price, but the trade off is worth it if you prioritize decor over a quality home theater experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! Would recommend! I would purchase this again!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    best purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the tv. The sound is good and the picture amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for a living room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product that met all expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing! Everyone at Best Buy (Summerlin) were so helpful in helping me decide which one to get. I want one for every room!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dead Pixels

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV, but it developed dead pixels within just a few days after installation. Thought it might just be a calibration issue or, perhaps, I could ignore it, but no... Contacted Best Buy and was transferred 3 times only receive this chat message: "After reviewing your account, I have confirmed that your product is covered under the manufacturer’s warranty. To ensure the warranty remains valid, I recommend reaching out to the manufacturer directly for an exchange or repair." Hot potato!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Step,

      We regret to hear about your experience with The Frame TV. Samsung stands behind the quality and performance of our products and offers a 1-year limited warranty covering manufacturer defects when purchased new from an authorized seller. You can enter your model number to review the full terms here: https://www.samsung.com/us/support/warranty/

      If you haven’t already, please contact Samsung Customer Support at 1-800-SAMSUNG (available 8AM – 12AM EST daily) or via LiveChat on our website under the ‘Support’ section. We’d welcome the chance to assist.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Frame TV (Open Box)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. It went well and the staff were so helpful in answering questions, as well as loading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung “Frame” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very awesome tv. I don’t have any problem with it probably better than a Roku tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Beautiful frame and the tv is really cool

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Art

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up my photos in the art section of the smart things app has been nothing but an ultimate nightmare… consistently says no network connection yet everything else is working fine..and when you Google it many many other people have the same issue and nobody can seem to help from Best Buy or Samsung

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      DanaG,

      We appreciate your feedback regarding the issues you are experiencing with your SmartThings app. If your TV status failed to add your device or does not respond to an action in your SmartThings app, you might want to try the following steps:

      • Make sure both devices are connected to the same local network. The phone and TV must be connected to the same network as your router to be discovered by the app.
      • Refresh the device using the SmartThings app. From the Devices tab, swipe down to refresh the device list.
      • Delete and re-add the device on the SmartThings app.

      I hope this helps. For further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 3 out of 5 stars

    Art Package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with the TV, however, we were told that we would get 2 years free of the "Art" thru Samsung/Best Buy. Best buy said it was a Samsung issue and Samsung is saying it is a Best Buy issue. We bought the Frame TV based on the "Art" 2 free years and still do not have it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      CoryF,

      Thanks for reaching out, and we apologize for any misunderstanding regarding the Art Store subscription. The two-year Art Store subscription you mentioned is part of an offer currently available through select club partners. We appreciate your feedback and are always working to make sure our retail partners share the most accurate details about current offers.

      If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.

      ~ Samsung Specialist Samsung

  • Best Buy Employee

    Rated 4 out of 5 stars

    Decent for what it does

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for what it does but Samsungs OS continues to be very buggy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frame 55”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV- art mode is fantastic and latest operating system is a breeze for casting etc. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    R.L review of Frame TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust my salesperson opinion when I make these big purchase decisions

    I would recommend this to a friend
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