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Rating 4.7 out of 5 stars with 332 reviews
JessecaT Posted
Excellent picture and sound quality. Opted to get it delivered and it was delivered on time within 2 days. They brought it into the house for us. Overall a great experience. Love this TV!
One29oly Posted
Nice and bright, nice and dark, nice from wide angles. I wish there were more connection options, including simply analog audio out, and more than two HDMI inputs? I feel like it’s already outdated and I have to cobble together adapters to just connect a gaming console and my existing audio system. The Home Screen of this smart TV is… not so smart. Or too smart? It has streaming services I’m never going to use, and the ones I added are out at the end so I have to click a lot to get to what I want to watch. I’m a lot less likely to sign up for your sponsors’ services if they’re in my way every time. Seriously, I’ve never tried them and I already hate them. Overall, it’s as good as any other good TV at this price from a big seller.
Posted
One29oly,
Thank you for taking the time to provide feedback on your TU690T TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Pro
LashondaF Posted
I was very excited from beginning to end picking up my TV was a breeze especially it being Black Friday and when I got it home and hooked it up the vibrant colors was to die for
PatriciaC Posted
I wish I was more educated on technology like this TV. This TV is the best TV I ever had and the best color ever made I’m very happy with this TV
EmilyG Posted
Excellent quality!! Our tvs have always been Samsung!!
RafaelS Posted
Really good image recommended 100% good quality keep
LUBison Posted
This television is everything i wanted out of a tv and has cool features such as automatic in when you turn in a device hooked up. Picture and quality is great!
NedP Posted
Crystal clear, not that heavy but not flimsy too. Screen got hit by a drone one time but screen remains unscathed. Product is sturdy enough to withstand that.
MykytaV Posted
Amazing TV, big screen, amazing sound, crisp picture and main thing Black Friday deal of 480$+tax. Fully satisfied with the purchase, thank you Best Buy
DiayanT Posted
Most of the electronics I purchase are Samsung. This TV amazed me. Clarity and sound is everything. It gives off movie theater experince.
DominousL Posted
Nice tv picture! It's like cinema at home! A joy to watch!
JimV Posted
Right out of the box, this TV was nothing but a problem. First, the remote control did not work. No matter how hard or how soft you pressed the keys, it would not change channels or control the volume. I immediately contacted Samsung regarding this issue and ran into a lot of resistance to getting me a new remote control. Finally, after two weeks, I was told that they were going to send me a new remote, but it would take a week to work through the system and ship. So, three weeks later a new remote showed up with almost the same issues. In the interim, I had secured a new modem with a voice-activated remote for channels and a key for volume and both worked flawlessly. But then the picture started disappearing. First in a split screen situation, 50/50, and then in a 40/60, 60 being black, and then on down to a 30/70. So, I had my provider come out to my home. He troubleshot my whole system from modem to TV and found a perfect signal at the TV, but little or no picture. We turned the TV off for 15 minutes and upon restart, we had a 100% screen picture. Two days later without the provider tech, the screen headed to black once again. This time I turned the TV off for 15 minutes, but it still didn't work. So, I turned it off for another 30 minutes and turned it back on and we had a clear picture. This went on for weeks until I just turned the TV off and watched another TV in the bedroom. I can sometimes get a picture back after it is off for an undetermined amount of time, but you never know when it will go out again and for how long you will have to keep it off until the picture comes back, or the volume comes back. As this was a gift for Christmas from my sister-in-law and Nephew, I have been reluctant to take the TV back for an exchange. But now the time has come to exchange it for another Samsung, or perhaps a better TV.
JehanK Posted
This television was everything I was looking for to replace an older model. The delivery process was seamless and the picture quality is amazing.
AaronK Posted
The best TV I've purchased. I'm not rich. I live paycheck to paycheck. Like most Americans. This purchase was worth it!!! No regrets over here!
TrinaM Posted
Great picture! Bought online so I wasn’t sure how good it would be, but was pleasantly surprised at how great the picture is on it.
ArnonLopes Posted
Great quality in a great deal. I purchased a 70" which fit perfectly in my living room. Great quality and no issues with refreshing times.
TroyD Posted
For the price you can’t beet it. Obviously not the sharpest picture you will ever see but again for the price it’s way past my expectations.
MaxoV Posted
This is such a good buy great quality great sound just amazing , highly recommend buying this.
HannahS Posted
I love this tv. The graphics and the overall quality is the best i’ve had. It’s also the perfect size for the space in my living room.
Shhshsbs Posted
1 year later and still amazing. Price was good and couldn’t be happier