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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 131 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the 75" Class QN800A Series Neo QLED 8K UHD Smart Tizen TV for its exceptional picture quality, particularly its 8K resolution and vibrant colors. Many customers found the setup process to be easy and were pleased with the overall value for the price. While some mentioned the TV being a bit more expensive than they would have liked, the positive feedback on the TV's features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 131 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV - Bright Picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bright clear screen there is almost no glare in a room filled with windows; Purchased this TV due to the 8K and it looked like the brightest picture in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 3 out of 5 stars

    Fast/beautiful, but you can see some ghost lines

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image, really fast switching apps and booting up. But you can see some ghost lines when you watch sports or any movie that has solid colors. Would expect almost perfection for the price I payed. Pretty heavy. Remote is fast and nice but needs LED buttons.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV. I have had it for going on three years and do not regret the purchase. There is one very small pixel near the center of the screen that is faded but not dead which is the reason this gets 4 stars rather than 5. I wont comment on the sound as I use a sound bar with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soild

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased and no performance decline after owning for 2 + years

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great TV but way overpriced.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a fantastic picture and lots of cool gadgets but is way overpriced. The 8k does allow a larger tv in a smaller space without pixelation. Really like the immediate turn on.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing! Samsung QN800A

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have this tv for a week but the picture quality is superb! To watch content that is made for at least 4K UHD is where you cannot compare this model. Every detail pops! Is some content i Youtube in 8K and is wonderful the way it looks! The One Connect unit made life so easy as made all the connections mire accessible and you can place it anywhere as it comes with a long cable if you want it to put it somewhere else other than behind the stand. This is what i found out that sometimes annoying me: - Watching content that is low resolutions sometimes the image tears up. - The dynamic of the image is fast and i am not used to the Soap Opera effect. - Could not find a way to install other apps that are jot from the Samsung Store. - Samsung Health app does not support my Galaxy Watch 3, only the Galaxy 4. - The Volume key in the remote feels that will not last much as the way you have to move it up or down.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Williamsf,

      Thank you for sharing your experience with Samsung's QN800A TV. Although all content resolutions will upscale, 4K content will provide the best picture quality. The TV will upscale as best as possible any content sent to it. Here are some tips to help improve the picture clarity:

      1) HDMI cables are recommended for optimal HD viewing.
      2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
      3) Change the output resolution of your devices, such as digital broadcast receiver, IPTV, and set-top box to UHD or HD.
      4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings
      5) Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.

      For optimal motion image performance, you may also want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 3 out of 5 stars

    Be careful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great tv but it breaks twice in a year, and Samsung is not the best costumer service you can find … by far! However the design is nice and it looks great on my wall when it works .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Samsung 8k Neo QLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad come in to set the TV up. Fantastic picture but still making some minor fine tuning. Bright vivid colors excellent blacks, the picture with 4K discs is great. The room has a lot of light so I didn’t want to go with OLED. This was an excellent deal on an open box purchase and I’d repurchase without hesitation.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The 8k Neo destroys previous 8k models!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an exceptional TV!!! I previously purchased the 2020 Samsung 75” 800t . I had issues when I watched Direct TV with color distortion when watching ESPN, CNN and Fox . I am thrilled to say that the 2021 Neo 75” 800a does not have any of these issues. The upscaling from a 720p or a 1080i to “8k” is amazing. The depth of color and the brightness with the new mini LED backlit system is light years above last year models! This TV does allow you watch native 8k content via You Tube. The picture is breathtaking. There are mostly nature videos available, but they will leave you speechless! I upgraded my internet to 1gig download speeds and eero pro system. I used a hard wire Ethernet cable from the eero to the One connect box . I would recommend investing in these options if you get the Samsung 8k Neo (if they are available in your area). The 1 connect box was extremely easy to setup. Programming was quick and painless.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 8000 TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Well worth our investment.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture but Q-SYMPHONY DOES NOT WORK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best picture I have owned in a TV. Brightness, color, and sharpness are all excellent. Two big problems for me: the Q-Symphony feature does not work. I bought a new HW-Q950-A Samsung soundbar. Connection is hdmi using eARC from One Connect Box to soundbar. I use apps on Samsung as my content source. I only get audio from the soundbar. I even tried turning off the sound sensor on the bottom right of the tv and reset both tv and soundbar. The other problem is the settings will change after I play a video game on Nintendo Switch. The sound setting will change to just the television speakers and be in game mode. Very annoying I have to change the settings when I go back to regular tv-streaming every time. Conclusion picture great, but Q-Symphony doesn't work, and settings change after using gaming console.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dave,

      Thank you for choosing Samsung's QN800A TV and for your review. I'm sorry to hear you're having difficulties with Q-Symphony, as well as source selection issues. Please be sure your firmware is up to date with version 1708.0 which includes updates to improve both issues you are experiencing. You can check this by going to: Settings > Support > Software Update.

      If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
      1. On Samsung's website (upper right corner), go to: Support > Manuals & Software > Find your TV model.
      2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.)
      3. Connect the USB thumb drive to a USB port on your TV.
      4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes.
      5. Follow the on-screen instructions to install the updated software.

      If you are still experiencing issues with sound inputs switching after updating your firmware, please try the following steps:

      1) Ensure Anynet+ (HDMI-CEC) is enabled on your TV: Settings > General > External Device Manager > Anynet+ (HDMI-CEC).
      2) Remove and reconnect all cables connected to the TV and gaming console.

      When enabling Q-Symphony, you will need to change the source on your soundbar to D.IN. To do this, press Source on the soundbar’s remote until “D.IN” appears. Once the soundbar has been connected and D.IN is set, “TV+Soundbar” will appear under the Sound Output menu of the TV. Select the corresponding option. Now Q-Symphony will activate, and you’ll hear amazing surround sound.

      I hope these tips help. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was not my original choice, I bought an 85 inches crystal, I was not impressed. I thought hard about it and I went to the store and downgraded to a 75 inches 8k and I must say I love it. It came in the Friday of the Super Bowl, although it cost me almost double the crystal TV I originally picked- this is a better choice. I am a home body and I like to watch movies and play games at home and this TV is crystal clear. My only regret is that i did not push the purse a little more to get the 85 inches. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    8k, Picture quality

    Rated 5 out of 5 stars

    Home Theater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for an 8K TV. Even though 8K content is limited, you can get an upgraded picture quality with regular programming. Great speakers system, but I got surround sound to complement my Tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Looks Great, bad UI

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent picture quality and great suite of streaming services. Both the smart TV interface and the samsung “smart things” app have an absolutely terrible UI. Things that play on the TV look good, but actually getting them to play is a terrible experience. You could spend the same ammount of money, find the same picture quality, but get a much better UI experience somewhwhere else.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sr.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tv ever i have make my life more comfortable, is compatible with my other Samsung devices and i love it.

    I would recommend this to a friend
  • Pros mentioned:
    8k, Picture quality

    Rated 5 out of 5 stars

    8K Baby!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want a future proof TV for when 8K goes mainstream? This is it. This is a beautiful tv. Pair it with a good sound bar/sound system and you got it made.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung does it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture. Easy to use. I would recommend to anyone looking for a TV especially for a bright room as the anti-glare is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    All I can say is….WOW!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is…All I can say is WOW!! It is beautiful! Even the original Wizard of Oz was just stunning. Nature show are a joy to watch for the whole family. We are always looking for that next great program. Also was a bonus after cutting the cord from the cable company Samsung plus is a free service with about 300+ channels always have something to watch. Not a lot of 8k content out right now but we have found some. And I know more is on its way.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon sound and image no issue. i just had for couple of months

    I would recommend this to a friend
  • Pros mentioned:
    8k, Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, great picture with many great features and options. 8K picture is beautiful, life like

    I would recommend this to a friend
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