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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,929 reviews
  • Rated 5 out of 5 stars

    SATISFACTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got the purple galaxy s9 for my wife as well. she got purple but it really matters not... when you put the phone in the protective backing you can't see what color it is...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was about time I upgraded My S4 to this S9!!!!! Why did I wait so long!!!!! Everything is so great about it. The features, the crisp clear pictures, the speed, everything.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung S9 is a great phone. I upgraded from the S8 and I believe it is worth the investment!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love the camera and storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful photos and easy to use. I never run out of space and love the sd card capability. A little big for my hands so not easy to use one handed but otherwise I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Bloatware

    Rated 5 out of 5 stars

    Even better than my wife's Pixel 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an S5 and love the changes and similarities on the S9. Better all the way around. Innovations and upgrades - like the camera and not so much bloatware are fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Easy to use camera is great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for a year now and haven't had any problems. Battery life is good and I love the camera. Great reception and call quality is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Better than I can believe.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to by a S9 but was talked into it by the salsman. Good choice on his part. Fast, beautiful picture and great sound. I ask myself why did I wait so long.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung phones just get better and better. This is replacing an S6 that I had for some time. Love the screen, love the fingerprint scanner, love the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Everything I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a high powered phone user, and this more than adequately meets my needs. Fast, stylish with a lot of useful features. My non-tech husband can even figure it out!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this phone met my needs. It has good storage, adequate charging life, and handles social media and streaming well. I would purchase this model again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Holy phone batman!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Samsung S9 was well worth waiting for. I can not imagine what they will come out with next. This phone is super fast, built tough, and sounds amazing. Wtg Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Battery lasts and lasts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color option of sunrise gold. The battery lasts 24 hours or longer. Love the size too. Big screen and yet still fits easily in my purse or pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased on sale, but should have waited. its even cheaper now. phone is great. super fast, camera is real crisp. all Galaxy products are top notch in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. It has high quality graphics and a quick processor. The camera takes amazing pictures. The phone has so many options I am still learning about.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone, like the rest of Samsung Galaxy line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great phone. No troubles with it at all. Very similar to my S8 in appearances and sizing. A few new features within, but overall, very happy. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Well thought out phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many of the options the other guys can not give are here. The phone comes with 64 GB and you can add a sd chip. Fast charging and the camera are added bonuses.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Good battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life I use my phone constantly and the battery last a good 14 hours. I love the camera and picture quality, the slow motion feature is also pretty cool.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Galaxy S6 that just wouldn't hold a charge. A good sale prompted a new phone. Like the size and the feel. The battery is great! Was a little disappointed that the charging cord is different, but was able to find adaptors, so didn't have to get 7 new cords! The camera is good, too.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great phone. i love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was time for an upgrade to my current phone. I love Samsung products. Well worth it.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Hey, Brian! I am so happy to hear that you got the new S9, how exciting! I hope you enjoy your new device! :) ^Sarah Samsung

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how long the battery lasts on this phone. I haven't used the camera extensively yet, but from what I've seen, I'm really impressed by the quality of it.

    I would recommend this to a friend