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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,929 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cannot go wrong with Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pure serendipity that Verizon was offering an amazing sale at Best Buy on the Galaxy S9. After getting full use out of my Samsung Note 3, I needed to get a new phone. I love the S9. The camera is amazing. The phone is lightweight and fits perfectly in my hand. It comes fully loaded and the transfer of all of my information from the Note 3 to the S9 was easy to do. You can't do better than a Samsung. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    She loves the phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she is completely satisfied with it! Nice size screen and fast processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slender, colorful, and curvy. I love this phone. The features work well in hand holding is great

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade from a S-6 and I love the phone. It takes great pictures and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    S9 phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with performance and style along quoth ease to operate. Many time saving features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Samsung galaxy s9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Very fast and excellent battery life. Definitely an upgrade coming from my galaxy s7.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Have had the Samsung, 5, 7 and now the 9. The pics are stunning. The operations are extremely fast.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Galaxy Ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 3 other Galaxy phones and this is the ultimate camera! Phone looks great and is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much of a difference from S8 but it's a smoother and faster phone and slightly bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    3rd Gen & Going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd upgrade to a Samsung Galaxy. I take many pic/vid for social media... it's perfect in every way. The technology on the phone is never held back, thank you for continuing to make an awesome phone. Pic look amazing in low light without flash and the videos like when at concerts come out crisp and clear. It's all comes out as true to life as you can get. You won't be disappointed or have to join an "iCult"

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated from a Galaxy S5. What an improvement! Great battery life, great camera. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still fairly new but working great. Terrific upgrade from S-5. Much faster. Read a lot of reviews before purchase and made the right choice. Regarding Best Buy: the salesperson could not have been better. Understood what we wanted to do, offered suggestions and took care of everything. We walked out with an operative new phone, with all settings done and apps transferred. Could not have been a better experience.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning all the new features over my S5. Very fast, has never locked up and fantasti camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is fast and effective. The camera though!? It's oneof the best I've ever seen. IPhone who!?

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the size. I personally only bought it for the camera, which has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best samsung yet, fast, powerful, and battery lasts much longer than other comparable phones

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Wonderful phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from Galaxy S4 Faster, more features,storage. Camera take beautiful pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Has a great camera. The phone is really fast. Got it for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use once I had it figured out (1sst smart phone). Nice slim size makes carrying it easy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a galaxy 6 to the 9 and love this phone-battery life is great and love the camera

    I would recommend this to a friend