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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,929 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pleasantly Surprised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has amazing features: a lot of memory, easy navigation and the camera is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided to upgrade from my Galaxy S5. Pretty fast and I like the security features. The autocorrect does funky things sometimes, but it's not too bad. And you can actually delete most of the pre- loaded apps that you don't use. The battery life is A-MAZ-ING. I use my phone for GPS and/ or music for at least an hour almost every day and have yet to have to charge it before the day was over. I usually have 20-30% left when I go to bed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Appropriate for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's cellphone broke just before Christmas and I found Best Buy had the best price and availability. I labored over the color (sunrise gold) but to my surprise it was not too colorful and definitely appropriate for any gender. My son is thrilled with the phone and all of the new features it offers. I am a loyal Samsung purchaser because their products are easy to use and are of good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Great battery life. Easy to use. Love the fingerprint security option.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and has a great camera! The picture quality is like no other phone I’ve had.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    This is a great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice phone, easy to use, takes great pictures. Nice upgrade for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Does everything I need it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Phone has a good battery life and is easy to use. I would recommend this Phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from S3. Similar but even better. Good camera. Fast. Good reception so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Galaxy S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement from the Galaxy S7 edge. More durable screen, faster, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Galaxy S9! Great camera, great battery life, great features. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Bixby

    Rated 4 out of 5 stars

    Great screen size and very thin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the overall size of the phone and like having an Assistant available (Bixby) but miss the menu button and don't like that the Bixby button is just under volume buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Overall usage is great. It's similar to my S7 but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it! It's a nice size. Not too small or large. Camera is good. Navigates nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Big fan of Galaxy Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. easy to use, big screen, tons of cool features. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Great phone and ......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the S-9 for almost 3 weeks ...has a great battery and crystal clear screen. It has a few features that are taking me time to figure out. I am quite pleased with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too big but the screen is a great size! Love the added features and the camera!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Long lasting battery

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting battery, fast charging, great screen and beautiful pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone at a great price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for my SG7. Nice upgrade, more power and memory. I'm not using all the new features yet, but learn new ones everyday. My order was received at least a week before the estimated time provided. I had a bit of trouble with the install wizard, but a quick call to Best Buy and I was on my way. Very happy with the service, product and price!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is easy to use. The camera is extremely good, clarity, color and low light.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love the s9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Samsung s6 to the Samsung s9, it's faster and the camera is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life and camera are best on market. I would not trade for any other phone

    I would recommend this to a friend