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Customer Ratings & Reviews

Your price for this item is $599.99
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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,929 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Excellent bulid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like another other Samsung phones. Good camera,sleek design

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Samsung S9 phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was time to upgrade from my S5. Was the easiest transaction..great help from sales person. Everything was moved over from my old phone and out the door I went. Love all the new features the S9 has to offer.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Great camera and voice quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear voice quality. Postcard quality photos. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Pretty good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone because my S7 edge was getting flaky. While this phone is much faster, it is also showing one of the issues that my S7 had. That is, the GPS often quits working. I'll be sitting 200' from an object, and then suddenly it says I'm 20+ miles away. It's happened on more than one occasion. Might be a defective phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Iphone because I was tired of my phone dying after 2 years. So far I love the galaxy s9. I'm hoping it will last a lot longer than my previous apple products. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good battery life. Takes very good pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    NEW PHONE S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT THIS PHONE AS AN UPGRADE FOR MY WIFE. SO FAR SHE HASN'T HAD ANY PROBLEMS WITH HIS. THE BATTERY LIFE IS UNBELIEVABLE. NO MORE HAVING TO CHARGE PHONE DURING THE DAY. GREAT PHONE WOULD RECOMMEND AGAIN

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    This phone is terrific for everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great for everything! I love how thin it is and how there's not such a huge difference between my S7 and love most of all the ability to uninstall any app that you want! Great phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new Galaxy S9. While I do not like having to get new phones, the transition from the S7 to the S9 has been relatively painless. I am very happy with the new features and upgrades.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the phone for 2+ years, takes great photos, filled with features. Only issue is that fingerprint scanner has declined in its ability to recognize my fingerprint.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    Good size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the perfect size. The camera is great. Easy to navigate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Motorola for awhile now, and because of the sale, I decided to go with the Samsung. WOW, I'm glad I did. I have no complaints and it works like a charm with my tic watch pro. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from a Galaxy 7 to the 9 due to battery life and thus far the battery life on the 9 has far exceeded my expectations. The phone is user friendly and the picture quality has also improved

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new Galaxy S9 easy to use Take great pictures

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Stlylish, Excellent Performance, Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar to S8, except for the internals. The improved internals and especially the upgraded camera make this feel like a much more powerful smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    overall great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Besides the constant updates necessary upon activation of this phone I have not had any other problems with it. The DOLBY Audio is awesome and the screen coverage and sensitivity is much better than my Galaxy s6. Takes great pictures and videos. Glad I made the upgrade to the s9 and not the s8. Definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the S7 edge to this and I am very impressed. The color of this is off the charts. I love it. The camera is wonderful. Slo-mo is my favorite so far but it has many other options.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The best Samsung - Galaxy so good I bought two

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Samsung - Galaxy so good I bought two. This one is for my wife and after the learning curve, she loves it! She had a Samsung S7 before and there is hardly any comparison. You cannot go wrong..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is terrific. It is easy to use and pretty great. I had an older smart phone, and have found out it was only semi smart. This new Galaxy was a super smart purchase. I love the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Great all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and easy to use. Like the wireless charging.

    I would recommend this to a friend