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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,929 reviews
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the S6 and quite the difference. Fast and great camera. Battery life pretty good too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    Anybody phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is so easy to use it also has all the features that you need long battery great camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Love my S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a fan of Samsung for years and have had good luck always with their phones. Had the S8+ previously and was a great phone, but kinda large. So when I upgraded to the S9 I didn't go with the + this time and am very happy I didn't because the S9 is a much more user friendly size. Camera is great and improved and the new location for finger print access is better. Got a great deal at Best Buy with $300 off so can't beat it in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the S9 from the S7. The camera is definitely better and overall the phone is faster. I haven't had any problems using apps, connecting to wifi or using data. I am not a big fan of the edge and the tab pullout, because I often hit it accidentally, and the home bottom tab sometimes gets in the way of apps I am using. Lastly, I don't use Bixby, so that's kind of a waste of a button. Overall though, I like the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Samsung S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cell by Samsung. Great battery life, great camera. Lots of options. Very good processor.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's exciting to hear your Galaxy S9 is working for you! We appreciate your business, Peter. ^Ash Samsung

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great camera and battery life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first smart phone so I did have a lot of difficulties with learning the different apps, etc. that were available to me. The help lines at both Verizon and Samsung were excellent at answering my questions. Some of the on-line tutorials may need to be updated to include the changes that were made to the S9 version of this phone. The camera is great and is easy to use. The battery lasts a long time and recharges quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone. Great battery. No issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed, great camera. Best battery so far for android. I can go nearly 2.5 days before charging.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 5 out of 5 stars

    phones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought two easy to use and takes great photos and just the right size

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Excellent phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung s9 is an excellent phone. The best feature is the camera. It takes the best pictures and it comes out very clear. In addition, the display is crystal clear and the colors are very vibrant. There are plenty of ringtones and sound notifications to choose from as opposed to the earlier versions of this phone. It is also very easy to use. I definitely recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Great phone glad I upgraded.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use faster than my S7. Great pictures. Perfect size. Samsung makes great products.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 4 out of 5 stars

    5 stars pending longer time since purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    charges faster, holds the charge longer, more storage, easy to set up, great functionality, worth spending the money even if you are not one who has to have the latest and greatest model

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Fast, clean, powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from a Samsung Galaxy 6, and as you would expect, the S9 is superior in every way. I especially like the screen quality and battery life. The only thing I don't like is that some apps/functions are difficult to use when they wrap around onto the curved edge of the screen. It isn't enough to lower the rating, but probably is common with other wide-edge screen phones today.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this phone has been great. Fast, great camera, long battery life. I'm happy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast when using apps or browsing the web. Excellent camera. Decent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    This is an excellent Android phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy S9 is a full featured Android phone with all of the bells and whistles one could imagine. The screen as very bright and crisp and it is easy to use. The camera is surprisingly good. I haven't been a fan of phone cameras in the past, but this one might make me a believer. This phone is competitive with any out there and considering that its price is below most, it is an excellent choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Screen size

    Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast & not too large. It is easy to use and fully charges in no time at all.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is super fast has a great picture in the battery lasted stremely long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter loves the phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a newer phone recently, her S7 was starting to show age and before she went back to college we looked around. We looked at iPhones, LG, Google, etc It came down to the Pixel 3 or the S9, why not S10? Price, simple as that. We are not very interested in iPhones, had them, don't care for the ecosystem. Anyway, daughter decided on the Pixel 3 against my recommendation of the S9. She hated the Pixel 3, not because it was a bad phone, but more because of the ecosystem the Samsung has created. Not to mention you cannot control the haptic vibration strength. The phone vibrates FAR too softly to be useful, even on the table right in front of me I could not hear it or feel it. There were other little things she disliked as well, so back to BB for an S9. In the end, she is very happy with the S9, feels back at home in the Samsung ecosystem. The S9 has a ton of great features which you can find on the internet, but sometimes it is the little things that matter most. I have had a S3-S9 and loved them all. They just work and while other phones might offer a better this or that, in the end Samsung always pulls me back because of the complete package nature of their phones. Others get it too, but Samsung does it best IMHO. You decide what's right for you, but the S9 is an excellent phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When first purchased there was an issue with compatibility with a Samsung charging pad. Kept showing charging interrupted. Since latest set of operating system updates though, charging function now works fine. Upgraded from a Galaxy S4 and this phone is really so much better. Very reasonable run time on a charge. Great screen and camera. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic camera, fast phone, great battery. Not much more you could ask for.

    I would recommend this to a friend
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