Black Friday is hereShop new DoorbustersShop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Opens at 9 am
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $599.99
with activation today

Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,929 reviews
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: best camera ever! Slim enough to hold in one hand and fit into a back pocket. Processing speed is amazing. Cons: Bixby button is located in the worst place. Infinity screens make it hard to get a protector on.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    So glad I upgraded

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a Samsung Galaxy S6 to the S9, and I'm so happy with the upgrade. I've been loyal to Samsung for several phones now, and they do not disappoint. Great camera, lots of storage, quick and responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this phone for a couple months and completely love it. Easy to use. Has all the apps I need. Great camera and battery life. No issues and completely satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love my S9

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot on this phone prior to buying and there were mostly 4 and 5 stars. But as with any review there were less. I kept an eye out for one of the common issue that kept popping up and I have yet to see or have that issue. Speaker Phone sounding muffled seemed to be the most common. My speaker phone works very well when on a video call or a regular call, I do love the camera on this phone, the ease and the quickness of the phone. It is a little heavier than my S7 but all in all it is a great phone. The other issue that I saw was that many did not like the Samsung Keyboard. I have to agree with that. I hated it and installed the Google Keyboard which I totally love. But not everyone will think the same. Just my review.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Sleek Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is sleek looking. Takes great pictures. The phone is lightweight. Used to have a Samsung S6. I used gmail and Samsung Switch to transfer everything from my other phone to this phone... super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Awesome upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the S6 and finally upgraded. I have been super happy with this phone ever since. Lightning fast and amazing screen. They knocked it out of the park. Great battery for me personally as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Screen size

    Rated 4 out of 5 stars

    Another quality product from samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, great phone. Better than the last. Keep it up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new S9. The screen size is optimal for reading documents ts and looking at photos. Speaking of photos. The camera takes incredible pictures. So far I have been very happy with the battery life

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an S7 to the S9. The S9 is lighter slimmer and faster. The camera is much better also. So far, I have no complaints about this phone. I am glad I upgraded to this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Faster and Better Version of the S8

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new S9 is essentially an S8 with some tweaks to the hardware and Samsung software. Better speakers. Better cameras. Faster processor. While these features are nice, they are only incrementally better than the previous generation - not the next leap that the S6 was over the S5, or the S7 was over the S6. If you have anything older than an S8, it is worth a look. If you have an S8, move along and wait for the S10 (unless the camera alone is worth the cost of upgrading).

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Love my new phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone! The camera takes such clear pictures. The screen is bigger than my Galaxy 7 and the overall look of my phone is great! Two members of my family purchased one also.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    I am still learning about this phone but so far I

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very fast no lagging I love the fact that it's 64 gigabytes a lot more room and so far the new camera Works awesome I still have a lot to learn about this phone but I'm loving it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Love the S9!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the S9!! I upgraded from an S6 and am so happy I did! The only complaint, and it's supposed to be fixed eventually thru an update, is you can't assign individual notification tones in text messages. I prefer to have individual sounds for my family and certain friends so I know who's text I need to look at right away, or those I can ignore for awhile! Other than that, the S9 has a really good battery life and camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 4 out of 5 stars

    Very good smart phone with lots of features.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inasmuch as I upgraded from a Samsung S-4 to a Samsung S-9, I'm very impressed with the battery life per charge, the speed of access, face recognition technology, camera improvements. I' still learning and adapting to the many improved features, but expect that I will continue to be impressed with the S-9.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen size

    Rated 5 out of 5 stars

    Love my Samsung Galaxy 9

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is actually slightly smaller than my Galaxy 7 but has as much or more viewable screen. It also feels lighter. It is very fast and the battery is lasting much better than my 7.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    great cell, great color, great features!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cell phone has many great features my old cell did not have and I am so glad I upgraded to this. It is less bulky, has a better memory, much better camera--I could go on & on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Everything you could want in a phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera, memory, battery life and screen brightness are all better than expectations. The operating system is much more controllable than the S6 I use to use. Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 5 out of 5 stars

    Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Samsung and so far I am very happy with my purchase. The phone is just the right size. It is easy to operate and takes wonderful photos. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best phone I've used

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! I upgraded from a galaxy S6 to this one, and I'm very impressed with the new tech. The phone is bigger than I'm used to, but doesn't feel as big as it looks. There are still some features I need to learn how to use, and I don't use Bixby very much, but the phone is fast and responsive. The Bixby button is placed in a position on the side of the phone that is a natural resting place for the middle finger of the right hand, so there were a lot of accidental Bixby button presses the first couple of weeks until I learned to relax that finger when holding the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great upgrade happy finally did

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade, had S5 and finally upgraded. It's faster has way better camera and memory, I stayed with the regular size one, because it's easier to carry.

    I would recommend this to a friend
Sponsored