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Customer Ratings & Reviews

Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.4 out of 5 stars with 93 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the Galaxy Z Flip4 128GB's compact size and excellent battery life as significant advantages. Many appreciate the improved camera quality and find the phone durable and well-designed. However, some users have reported issues with the hinge mechanism. The foldable design is also a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 93 reviews
  • Rated 5 out of 5 stars

    Very good phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone. The folding is a non issue and the front screen works wonderfully. Is fully customizable.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My birthday gift I cried

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice it’s so small is the best thing out and you don’t want to miss the promos

    I would recommend this to a friend
  • Cons mentioned:
    Hinge

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this phone for two weeks and it's already junk. Out of no where the hinge is misaligned and caused the screen to peel up and now it's completely unusable. Phone had a case on it, hasn't been dropped, hasn't been near water. Can't get support assistance and repair shops say they can't fix this.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey JenniferS, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Flip4. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as Z Flip4, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. "Care for your Samsung foldable phone" is an awesome resource to look at if you have some free time to learn more about your Galaxy Z Flip5's care. Without having more information available regarding what you may be currently experiencing with your Galaxy Z Flip4 and without being able to ask you any follow up questions, I recommend reaching out to Samsung Support if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Pros mentioned:
    Camera quality, Durability

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Nice and fast. Good camera. So far, the screen has been amazing. No major issues and seems durable. Always a good concersation starter

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Foldable

    Rated 4 out of 5 stars

    Good for what it is

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good, but not great, then again I wasn't expecting great. Battery life is about the same as my S21 5G. Folding is nice because I also carry a PDM for my Omnipod insulin pump, which makes pocket space a premium. I'm a guy, don't take all that many pictures, but the camera is better than my S21. I don't notice the crease on the screen when watching videos, which is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Foldable

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only a week in a half in, but absolutely love this device! Switching from a low-end device makes this phone seem like absolue gold. Apps load instantly, eveeything is super smooth, etc. The folding is a great addition as it fits well into my pocket and is pretty unnoticeable. I enjoy watching media while having it at a 90 degree angle on a table. The camera zoom is pretty bad, but pictures without zoom are gorgeous.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife got this phone and i find myself playing with it more than her! When folded it has a compact design to easily fit in your pocket. Feels very well made and can withstand normal everyday activities.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Great device.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great device. It is fast and fluid. The compact size when folded is amazing. The build quality is very solid. No complaints. Battery life is much improved over the flip 3. I am very impressed. Best Buy also had a great price. I'm very pressed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's not a back pocket kind of phone!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this a while ago as a birthday gift for my teenage daughter, and as expected, she ripped the paper off and salivated over the box with a delightful, giddy gleam in her eye -- like Gollum holding his "precious." Hence, I went to work installing all sorts of parental protections, trackers and blocks, everything short of Dikembe Mutumbo popping up on her screen saying "no, no, no," to keep her safe from the nine circles of addictive social media hell. Otherwise, if you're familiar with Samsung, you won't have a problem with this phone. Even though the new version has already been released, it's still a cool enough cellular appendage for a teenager or young adult who wants something with a little more uumph. Just don't put it in your back pocket and sit on it -- the screen won't like that. Oh, and get insurance, because you're gonna forget that I warned you, and sit on it anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves this phone. Would definitely purchase again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flip3 upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the Flip3 for about a year, I decided to upgrade to the Flip4. I don't notice much of an improvement in battery life. However, the upgraded modem is great. I had poor reception and often couldn't get internet at the office with the previous model and no issues now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy Flip Phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom, and she absolutely Loves it! She gets all giddy whenever she takes a call on her fancy flip phone <3 Would recommend, it’s nostalgic and sleek;)

    I would recommend this to a friend
  • Pros mentioned:
    Foldable, Size

    Rated 5 out of 5 stars

    Galaxy Flip4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Galaxy flip4. It is everything we thought it would be. When it is folded it is locked and can’t do anything on its own like my old phone did. No more pocket dialing! It is compact and fits nicely in my pocket but opens up and is the size of all the other phones. Best Buy had the best price and best customer service. A friend saw my flip 4 the next day and went straight to Best Buy and bought one.

    I would recommend this to a friend
  • Cons mentioned:
    Hinge

    Rated 3 out of 5 stars

    Be very careful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phonr for the first 6-9 months, but drop it on the hinge the right way and it'll never open properly again :/

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. It fits in my front pocket and i can bend over. Easy to use. Apps run very quick. Good battery life...if I'm only doing a few calls, texts, emails and a few google look ups it can last me 2 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Flip 4 phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Easy to use. Love the flip feature. Easy to put in my pocket hold in my hand. Also great for taking pictures with timer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Folding phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying this phone so far! I love that that it fold into a more manageable size ro fit in my pockets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love the size

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size. After reading many reviews, I had concerns about the hinge, about how the middle of the screen would appear and sensitivity to touch, but all these are just fine to this point. I made sure to buy a well-regarded case and have dropped it a couple of times with no issue. My only complaint is that the camera is much less powerful than on my old S20 FE 5G UW. I didn't expect that much difference, but i'll have to pay more attention when I need to upgrade again.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 4 out of 5 stars

    Samsung flip4

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this phone ofer two years still works great no prob

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    FLIP 4 Z what you should know.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. I am you have all head about the Flip 4's excellent look, feel, sound and battery life. But what I love most that they talk about is the super usable closed back screen. You can customize it and the standard set-up works great. Easy access to your txt, wireless options, calendar and the flash light; all right there without opening it. Now is Cool.

    I would recommend this to a friend
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