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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 153 reviews

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89%
would recommend
to a friend

Customers are saying

Customers are delighted by the stunning 4K resolution display, fast performance, and lightweight design of the Notebook 9 pro. They appreciate the exceptional build quality that even surpasses the MacBook Pro. However, some users have concerns about the limited battery life, small storage capacity, and occasional color accuracy and graphics issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 153 reviews
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    All the necessary features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I especially like the touch screen which Mac does not have. Screen resolution is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Super Slim, Super Fast or Super Fast, Super Slim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter how you write it, this thing rocks. At least that's what my collage age son says about this laptop I purchased for him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fabulous laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched as usual before I bought this laptop. It wasn't cheap, but I spend so much time on it that I treated myself. I wanted great resolution as I watch most of my Youtube and Netflix on it. It is very well made and easy to navigate, but the black color bugs me. Simply picking it up leaver fingerprints! Other than learning Windows 10, I love it and would recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly fast machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Toshiba laptops for years. I love my Samsung phones so I thought I would try their computer. I am amazed. This machine is crazy fast which I desperately need the speed. I use Adobe Creative Suite and very in depth Microsoft Excel spreadsheets. I can have numerous windows open at once, going back and forth with ease. The unit powers on and off, restarts in seconds. It is a production workhorse. I am very pleased with my purchase thus far. I just wish it had an internal CD drive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TOP-OF-THE-LINE, ie MOST EXPENSIVE, laptop in the store because i wanted a SSD and a video-card that would support multiple monitors. When I tried to use a docking station, the driver failed because the laptop already had video software installed that wasn't supported. BUT, the docking station customer service could not find this unknown driver and Geek Squad didn't even try. So, i have not been able to do what i want. The laptop has very few ports (3 USBs and 1 HDMI) so multiple monitors can't even be plugged in without adapters or a docking station. I bought an adapter for a monitor plug but it wouldn't link either. The laptop is slim, light weight, sexy, but so far I can't get it to work with multiple monitors and the speakers were lacking in my one attempt to watch a movie (but that have been because of the movie quality). Verdict is out. I am hoping BestBuy will step up and provide some true customer service and technical support to solve the monitor problem for me, otherwise my BestBuy experience will have been horrible.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Typical Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is on the bottom and pretty muffled. Nice 4k screen and design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely the best investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Samsung - Notebook 9 Pro. Not only do I use it for my "day job" as a technical consultant, I'm also opening my own business and using it for that as well. It has enabled me to use a docking station while at home to utilize 2 independent monitors which I find essential for all documents I am working on simultaneously. Couldn't be happier. I had a Samsung for 3 years before that and I will not use anything else but this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son for school. He's been thrilled with it. Plenty of sped and power for all his applications

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Best Laptop I've Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Very ergonomic, very fast, great screen, extremely happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the extra video memory for gaming. It works SO much better than my previous computer.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Excellent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop with 4K display and solid state drive.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great laptop, very portable and lite. Really fast would tell anyone to get this computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be happier. Floor model open box discount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the floor model, so what if there was no box or manual, can not touch the price after that double savings. If you can't figure out how to use a computer on your own by now this one came with a free geek-squad set up anyway which I didn't even need to use. So easy to just set this one up yourself. It practically just asked you to speak a few answers, a google password or two and you are online.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Great computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my fiancé after he picked it out online and he's very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    great stylish laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast and very nice and fancy. I would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, fast, beautiful screen, light, does its job, extremely satisfying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly Excellent and Receommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model surpasses all other PC that I have used. This computer has a UHD display, which is truly the best compared to other PCs that I have used. Moreover, it is quite impressively optimized, so it is very stable and also super fast because of Samsung SSD and memory chips. The design is very gorgeous and wonderful. I am very satisfied with this computer. This computer is best.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Nice, I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer, nice look and it fast I like the software and hardware

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast .. 4K videos look great... Easy to use ... Touch screen works great

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptops on the market! Very happy with the purchase

    I would recommend this to a friend
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